Set Customer Account Preferences in 3 Easy Steps

Chandler
Chandler November 12, 2018

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There’s this problem that makes many store owners consider setting customer account preferences on Shopify. When a customer buys something from your store, you can choose either to ask the customer for his or her account or not. If the customers want to create an account, they will be taken to another page, this might lead to the customer dissatisfaction and they do not want to buy from your store anymore. This will lead to a decrease in sales.

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The writing below will provide you with the detailed tutorial on the topic how to set your customer account preferences on Shopify. I hope you will take the time to read my guideline carefully.

How to set your customer account preferences

Step 1: Go to Settings > Checkout

From the homepage of Shopify, look at the left side of the screen and find a button named Settings click on that button to continue.

To set your customer account preferences on desktop 1

After you clicked on the Settings button, continue to go to the checkout page by clicking the Checkout button.

To set your customer account preferences on desktop 1

Step 2: Set customer account preferences

From the checkout page, you can see a section called Customer accounts. In that section choose one of the options below:

To set your customer account preferences on desktop 2

  • Accounts are disabled: the option to create an account or to log in an account will be hidden to the customers. Since the fields in the checkout page will not be pre-filled, the customers have to enter the information themselves.

  • Accounts are optional: the customers can choose whether to create an account or not. If they logged into their account, their address will be pre-filled.

  • Accounts are required: in order to check out, the customer has to create an account or logged into one. This option is suitable if your store focuses on dealing with the wholesalers.

Step 3: Saving

Finally, click Save to confirm the changes.

To set your customer account preferences on iPhone (Click here)

  • Step 1: Go to Store -> Settings

When you get access to the home page of your shop from the app, go to Store button and continue by tapping the Settings section on that page.

  • Step 2: Tap Checkout

From the store settings section, you can see an option named Checkout. Click on that option to go to the next step.

  • Step 3: Choose an option

From the checkout page, you can see a section called Customer accounts. In that section choose one of the options below:

  • Accounts are disabled: the option to create an account or to log in an account will be hidden to the customers. Since the fields in the checkout page will not be pre-filled, the customers have to enter the information themselves.

  • Accounts are optional: the customers can choose whether to create an account or not. If they logged into their account, their address will be pre-filled.

  • Accounts are required: in order to check out, the customer has to create an account or logged into one. This option is suitable if your store focuses on dealing with the wholesalers.

  • Step 4: Saving

Finally, click Save to confirm the changes.

To set your customer account preferences on Android (Click here)

  • Step 1: Go to Store -> Settings

When you get access to the home page of your shop from the app, go to Store button and continue by tapping the Settings section on that page.

To set your customer account preferences on Android 1

  • Step 2: Tap Checkout

From the store settings section, you can see an option named Checkout. Click on that option to go to the next step.

To set your customer account preferences on Android 2

  • Step 3: Choose an option

From the checkout page, you can see a section called Customer accounts. In that section choose one of the options below:

To set your customer account preferences on Android 3

  • Accounts are disabled: the option to create an account or to log in an account will be hidden to the customers. Since the fields in the checkout page will not be pre-filled, the customers have to enter the information themselves.

  • Accounts are optional: the customers can choose whether to create an account or not. If they logged into their account, their address will be pre-filled.

  • Accounts are required: in order to check out, the customer has to create an account or logged into one. This option is suitable if your store focuses on dealing with the wholesalers.

  • Step 4: Saving

Finally, click Save to confirm the changes.

Conclusion

To sum up, the above is my instructional writing on the topic how to set your customer account preferences on Shopify. I hope my writing will be helpful for you while selling online.

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Chandler
Chandler
My name is Chandler, I am a Shopify expert and also a customer supporter with over 4 years of experience. I had done no less than 400 custom work projects in Shopify like building a store from scratch, adding custom features, installing apps, optimizing speed and SEO, etc.

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