Terms and Conditions
Terms and Conditions ("Terms")
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://avada.io (including https://proofo.io) website (the "Service") operated by AVADA Commerce ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
CopyrightAvada is the copyright holder of all software sold on this site. The copying, redistribution, use or publication by you of any products without Avada's permission, is strictly prohibited. You are not allowed to use any part of our code in whole or part of any other software or product or website.
By purchasing a product of Avada:
- Customer will receive source code open 100%.
- Customer will obtain a License Certificate which will remain valid until the Customer stops using the Product or until Avada terminates this License because of Customer's failure to comply with any of its Terms and Conditions. Each License Certificate includes a license serial which is valid for one live Magento installation only and unlimited test Magento installations.
- You are allowed to customize our products to fit with your using purpose.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by AVADA Commerce.
AVADA Commerce has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that AVADA Commerce shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
These Terms shall be governed and construed in accordance with the laws of New York, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Please read it here
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
We upgrade and improve our extensions on a timely basis. We offer free support and upgrade in one year on all our products.
We reserves the right to determine which products will be updated and when or to discontinue product updates.
To guarantee your protection we offer 30-day money back guarantee for ALL our software products. If you are dissatisfied with your product before 30 days after the purchase for any reason, you can receive a full refund
To request a refund please submit a request containing your Order ID, Transaction ID or Payer email address via our Support system
If you fall into one or more of the below, we’re sorry: You are NOT eligible for Refund.
- Refund is not applicable after 30 days since the date of your order purchase.
- The item doesn’t work as claimed and you have never asked for help.
- Refund is applicable for Paypal payment only.
- In no event will you be eligible for more than one refund for the same product.
- Installation, Support and Custom service.
We offer 1-year of free email support for all product purchased from us. Once the 1-year support period is over, it is possible to extend it for 50% of the module price - this includes another 1-year period of support. We are not responsible for supporting free extensions but we will try to provide support if our technical team can arrange the time. Request support via email [email protected] or Contact us.
The following services are NOT covered by the support free option:
- Extensions customization;
- Third-party developers consultation;
- Product version update with different module or theme;
- Error correction caused during buyer software upgrade;
- Support via Skype, Phone call;
The Rewards Program is a free customer loyalty program that allows participants to earn “Rewards Points with qualifying purchases on avada.io. Participants may also earn Rewards Points by participating in Promotional Activities that may be offered through the Rewards Program from time to time. Participants in the Rewards Program may redeem accumulated Rewards Points for “Rewards Points that can be used toward purchasing items on avada.io and may also use the Rewards Points for other purposes as may be provided by Avada from time to time. These Rewards Terms provide a general overview of the Rewards Program.
- Purchases. In order to receive Rewards Points for a purchase, your order must be placed in the Avada Account that is associated with your Rewards Program Account. You will earn Rewards Points based on the total amount paid for your purchase, including any tax and shipping but excluding any purchases to the extent made with Rewards Points
- Product Reviews. You may earn Rewards Points by writing eligible product reviews on avada.io (“Product Reviews). Product Reviews may not be combined with other product review incentive programs offered through Avada. You cannot mass submit review to Avada or send a fake review to our website. The reviews are your REAL experience on our products.
Turns out there’s a new regulation in the EU that will change the way companies use your personal data. It’s called General Data Protection Regulations (GDPR), and it comes into effect on 25 May, 2018. You can request for deletion your account at Avada by filling the following information here