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How to Delete an Order on Shopify in Less than 2 Minutes

Last updated: May 01, 2024
This article has been written and researched by our expert Avada through a precise methodology. Learn more about our methodology





The more prosper your business grows, the greater the number of orders you’ll receive. It is difficult to make orders arrive, but it is even more challenging to manage such a long, messy list of received orders with myriads of different requirement pouring from all over the world. Handling this hefty number of orders requires excellent management skills, or just simply a supportive and helpful platform, which is the reason why Shopify comes into effect.

With a big amount of data, it is sometimes very necessary to delete a few archived orders or canceled orders from your order history to lighten the burden the data recording system has to bear.

By deleting an order, you remove all of its records completely from your order history. However, there are only certain types of order that can be deleted, which are:


  • Before an order can be deleted, it first must be archived or cancelled. Learn how to cancel an order.

  • Certain types of orders could only be archived, not deleted, which are: orders with payment processed via Shopify POS or online checkout.

Below are the few simple steps to guide you on How to delete an order on Shopify. This feature is currently only available on the Desktop platform.

How to delete an order

Step 1: Visit Orders

First and foremost, after logging in your Shopify account, go to the Orders section.

how delete order shopify

Step 2: Select a cancelled or archived order

From your list of orders on display, click the archived or cancelled order that you want to delete.

You can make finding the archived or cancelled orders easier by saving filters or search

how delete order shopify

Step 3: Click Delete this order

All the order details will now be displayed in a separate page. Scroll down to the bottom and click the Delete this order button to permanently remove the order.

how delete order shopify


With the detailed instruction above, I hope you have grasped the essence of How to delete an order on Shopify. It will happen from time to time but I really hope you don’t have to do it too often.

For similar instructions to this one, check out our Shopify Tutorials.

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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