Top 10 Best Shopify CRM Apps in 2024

Last updated: March 01, 2024
This article has been written and researched by our expert Avada through a precise methodology. Learn more about our methodology
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Sam

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Daniel

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10+ Best Shopify CRM Apps from hundreds of the CRM reviews in the market (Shopify Apps Store, Shopify Apps) as derived from AVADA Commerce Ranking which is using AVADA Commerce scores, rating reviews, search results, social metrics. The bellow reviews were picked manually by AVADA Commerce experts, if your app about CRM does not include in the list, feel free to contact us. The best CRM app collection is ranked and result in March 2024, the price from $0.

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Quick Comparisons of the Best Shopify CRM Apps

# App Name Vendor Pricing Rating Image Action
1 AVADA Marketing Automation AVADA Commerce Free 5.0/5 ⭐️ Shopify CRM app by Avada commerce Get app!
2 Scout ‑ 1 on 1 Customer Alerts How Many Steps Inc. Free 4.8/5 ⭐️ Shopify CRM app by How many steps inc. Get app!
3 Drip Ecommerce CRM Drip $49/month 4.7/5 ⭐️ Shopify CRM app by Drip Get app!
4 Metrilo Growth Platform Metrilo From $119/month. 14-day free trial. 5.0/5 ⭐️ Shopify CRM app by Metrilo Get app!
5 Revamp CRM Revamp $19/month. 14-day free trial. 2.8/5 ⭐️ Shopify CRM app by Revamp Get app!
6 Endear Outbound Retailing Endear Free plan available. 30-day free trial. Additional charges may apply. 5.0/5 ⭐️ Shopify CRM app by Endear Get app!
7 HubSpot HubSpot Start from $0/month 2.3/5 ⭐️ Shopify CRM app by Hubspot Get app!
8 Retail CRM MakeBeCool $11/month 1.0/5 ⭐️ Shopify CRM app by Makebecool Get app!
9 edrone edrone 0 5.0/5 ⭐️ Shopify CRM app by Edrone Get app!
10 AquaAPI Cloud Connector AquaAPI LLC From $10/month. 14-day free trial. 0.0/5 ⭐️ Shopify CRM app by Aquaapi llc Get app!

AVADA Marketing Automation by Avada commerce

Shopify CRM Apps by Avada commerce

AVADA Marketing Automation is tailored for eCommerce websites who want to build customer list and convert more sales. The platform supports all needful tools for your marketing: Automations workflows include Abandoned Cart Email, Welcome Email, Transactional Emails, Cross-sell and Up-sell Email, etc. All workflows are pre-built with a ton of presets.

Also, AVADA allows stores to send mass emails via newsletter campaigns with pre-designed templates that look like a pro. With AVADA Email Editor, everyone can edit email and build a beautiful branded template with our powerful design suggestion tool.

Besides, you can send SMS Automation and mass SMS to your customers using AVADA to get an ideal open rate up to 98%.

Another main function that AVADA offer is stunning Sign-Up form to collect quality leads for your shops. With a dozen of advanced functions such as Re-engagement, Double opt-in, Email validation, etc. you can collect potential list and higher the chance to convert them successfully.

AVADA offers Free plan for 500emails/day and 1000 contacts. Pro plan starts from $9 which enables unlimited sends and many advanced features. Just explore it yourself!

Highlight features
  • Automation workflows: Abandoned Cart, Welcome, Transactional emails, Cross-sell, Up-sell emails
  • Newsletter campaigns
  • SMS automations and newsletters
  • Drag and drop email builders for non-tech people
  • Ready-to-use email templates
  • Stunning Spin-to-win & Popup to collect leads easily
  • Advanced segmentations and reports

Price: Free

Rating:5.0 / 5

Scout ‑ 1 on 1 Customer Alerts by How many steps inc.

Shopify CRM Apps by How many steps inc.

Scout Abandoned Cart Recovery is an app which was developed by How Many Steps Inc. to recover your abandoned carts and increase sales by building the right relationship with the right customers. Scout’s job is to constantly find timely customers for you to reach out to and sent a notification for you through SMS, email. For example, it will search for your best customers who spent a lot to repurchase your products, as well as the potential customer who abandoned the checkouts. The greatest thing is that this app does not just alerts you who these people are but also gives you options for your next steps. For instance, you can get sent them SMS, emails or a hand-written note. This app can even dialog your customers for you. These, as a result, would build a lasting impression of your brand. Last but not least, Scout Abandoned Cart Recovery is free, just a few clicks and you will be able to experience all the amazing feature of this app.

Highlight features
  • Send timely notification
  • Give recommending actions
  • Increase sales
  • Grow referrals
  • It’s free

Price: Free

Rating:4.8 / 5

Drip Ecommerce CRM by Drip

Shopify CRM Apps by Drip

Drip Ecommerce helps you to collect, organize, and use every part of customer data across your marketing channels.

You can send emails that communicate to the most appropriate niches so your customers will remember your products. Make behavior-primarily based automation that makes certain your maximum relevant campaigns are in play. You can use dynamic content to display product hints, discount codes, and pinnacle-selling merchandise unique to each patron. With Drip CRM, you will interact with customers in the proper vicinity at the proper time with the right message. With the aid of integrating with and gathering information out of your marketing channels, Drip empowers Shopify stores to create full-coloration campaigns. Build for your client relationships regardless of wherein they are, from the email inbox to text messages to direct mail.

So with every campaign you create, Drip gives a clear insight into the metrics you care approximately. Recognize where your revenue is coming from, what’s operating, and where you may optimize.

Highlight features
  • Support to collect and use customer data
  • Provide memory experience for every customer
  • Engage in the inbox
  • Prepare and analyze every strategy
  • Use content to display product recommendation

Price: $49/month

Rating:4.7 / 5

Metrilo Growth Platform by Metrilo

Shopify CRM Apps by Metrilo

Metrilo Marketing Platform by Metrilo provides a solution for instant ecommerce data analytics which fuels powerful CRM and customized email marketing all on the same platform. With Metrilo, you can understand your visitors and customers better than ever - from their first touch point with your store to their most recent purchase. Metrilo automatically processes customers data to provide valuable insights like the channels of sales that are generating revenues for your business, or where you are losing business. The app also keeps track of rates of conversion across different devices. To enjoy all these amazing features, you are required to pay an amount of $119 a month, starting with a 14-day free trial.

Highlight features
  • Provide clear and detailed revenue analysis
  • Provide insightful retention analysis
  • Automatically track rates of conversion accross multiple devices
  • Segment your emails list for personalized emails
  • Support real-time update of orders status

Price: From $119/month. 14-day free trial.

Rating:5.0 / 5

Revamp CRM by Revamp

Shopify CRM Apps by Revamp

Revamp CRM, which is developed by Revamp, is a powerful tool for all Shopify eCommerce store owners to grow your business and build stronger relationships with the customers. Revamp CRM provides support for your CRM, email marketing and analytics. For your eCommerce CRM, orders, tickets, invoices, and more are automatically collected then segmented and synced to email marketing provider. The app also keeps your store organized by tagging contacts with words. Additionally, Revamp CRM is a great support for your email marketing campaigns as it automates the process of personalizing emails and sending timely automated email marketing campaigns. The powerful Product Recommendations is also a great support for cross-selling and up-selling in order to boost your sales. Please also note that Revamp CRM is a great assistant for the analytics of your store for better performance. Let’s get Revamp CRM with a 14-day free trial!

Highlight features
  • Customers’ orders, invoices, and more are collected on autopilot
  • Segment and sync all data to email marketing provider
  • Personalize your email marketing campaigns
  • Include effective Product Recommendations
  • Provide powerful analytics for your business

Price: $19/month. 14-day free trial.

Rating:2.8 / 5

Endear Outbound Retailing by Endear

Shopify CRM Apps by Endear

CRM or Customer Relationship Management is defined as a technology to manage the company’s relationships and interactions with customers and potential ones. This CRM plays a pivotal role in business success, especially in online selling. However, it is not easy for any online sellers to target their customers. This Endear Outbound Retailing app will be a solution for them to contribute good reputations with messaging and CRM.

The effective features of Endear Outbound Retailing will be an effective tool to access proactively to customers. With the technology of Endear team, this Endear Outbound Retailing app support the Shopify store owners to segment their customers and find out what kind of customers would be the most potential. Moreover, with the chosen content with client profiles at the right time. Depending on different kind of customers, the app will specify each of them. In addition, the Shopify store owners can send multiple contents via their emails or SMS so that the Shopify sellers can approach their potential customers anywhen and anywhere.

Through the valuable data, this app also allows the app users to understand more about their customer with notes or observations. Therefore, it is possible to drive, track the sales and then make a report about every customer’s activities in their shops.

Highlight features
  • Segment and cohort the customers
  • Access to customers with the professional content at the right time
  • Create unique content which is suitable for each customer
  • Send emails and texts
  • Connect to customers via SMS

Price: Free plan available. 30-day free trial. Additional charges may apply.

Rating:5.0 / 5

HubSpot by Hubspot

Shopify CRM Apps by Hubspot

HubSpot, which is created by HubSpot team, is a powerful assistant for all Shopify eCommerce stores to grow your business and build deeper relationships with customers. After connecting HubSpot and Shopify, all your customers, products, and deals will be synced, which will be the first step to turn it into powerful marketing signals in HubSpot. Moreover, so as to build stronger and deeper relationships with customers, with the support ofAutomation workflows, this wonderful tool helps you create personalized marketing campaigns. By using our app, you can create abandoned cart email nurturing, smart CTAs in content, product-specific re-engagement ads, and more with little effort. Providing a methodology which is built around content, social media, and organic search, HubSpot ensures that your audiences will absolutely satisfy with the service from your brand. Let’s build a brand that will be loved by your customers with HubSpot!

Highlight features
  • Support user in syncing customers, products, and deals
  • Transform synced data into powerful marketing signals
  • Make your marketing better in various ways
  • Automate manual actions of marketing campaigns with Workflows
  • Attract audiences with the methodology in the app

Price: Start from $0/month

Rating:2.3 / 5

Retail CRM by Makebecool

Shopify CRM Apps by Makebecool

RetailCRM app can automate the process order of customers in your store.

This app will provide the customer with the multi-criteria evaluation of your online store. The system analyzes the profitability of your business, video display units the conversion fee and the effectiveness of marketing, measures the extent of client loyalty and identifies the sales leaders. Work with the listing of orders. The superior filter allows you to perceive any possible category of order. It could additionally create the template for repetitive operations which saves time spent on order processing. The list may be exported in your laptop. RetailCRM creates process orders entirely in a single window. There are facts about the purchaser, added items, discount schemes, fee techniques and order duties in a single window for every order. However, you could upload another field, if required.

The retailCRM app also lets you measure the overall performance of income managers. So you can manage your store strictly and provide a belief store for customers.

Highlight features
  • Integrate all your social media to customers
  • Provide multi-criteria analysis of your store
  • Can work with list of orders
  • Analyze the information about customer
  • Can measure the performance of sales managers

Price: $11/month

Rating:1.0 / 5

edrone by Edrone

Shopify CRM Apps by Edrone

Edrone app is the primary eCRM designed for e-stores. The system automatically collects and analyses facts approximately user behavior inside the e-keep and creates personalized and tailor-made messages to boom income.

This tool will send notify about products to customers that will let you talk with the purchaser in actual-time and displaying content material based on what the consumer is doing in the interim in our shop, what products they browse. Examine more approximately push notifications, that permit you to reach greater of the customers touring your online shop. Make your customers receive personalized messages tailored to their needs and thereby significantly boom your open fee. If a product is not to be had for your shop at a given time, the patron can sign up to a ready listing by clicking on one button.

So with the support of Edrone, you will have an overview of the customer through information and their shopping process.

Highlight features
  • Integrate communication with the clients
  • Send message to customers after they purchase
  • Can fully personalize offers to your customers
  • Provide Exit Pop-Ups
  • Customer can choose the waiting list to desire products

Price: 0

Rating:5.0 / 5

AquaAPI Cloud Connector by Aquaapi llc

Shopify CRM Apps by Aquaapi llc

AquaAPI Cloud Connector, which is created by AquaAPI LLC, is a powerful tool for all eCommerce store owners to grow your business and build deeper relationships with your customers. With only a few minutes to install, AquaAPI Cloud Connector syncs data to CRM with the purpose of associating past orders, last order value, last order date, and lifetime customer value for every customer. Therefore, your B2B sale figures and marketing will be improved, as the alignment of specialization within the sales team is better and you can send proactive reminders and special offers through your CRM. With a special feature provided, you can customize quotes for abandoned carts, especially for large ticket customers who need special attention and hand-crafted deals. AquaAPI Cloud Connector also personalizes your promotional offerings based on different variants and creates better analytics. Please kindly note that we act on near real-time data feed from Cloud Connector. Do not hesitate to install AquaAPI Cloud Connector now with a 14-day free trial!

Highlight features
  • Segment and sync all the data automatically
  • Improve your B2B sale figures and marketing
  • Quotes for abandoned carts are customizable
  • Personalize your marketing campaigns
  • Runs every five minutes for up-to-date information

Price: From $10/month. 14-day free trial.

Rating:0.0 / 5

How AVADA.io ranks Shopify CRM apps list

These above 10 CRM apps for Shopify are ranked based on the following criterias:

  • The ratings on Shopify App store
  • The app’s rank on search engines
  • The prices and features
  • The app provider’s reputation
  • Social media metrics such as Facebook, Twitter and Google +
  • Reviews and assessment by AVADA.io

Top 10 Shopify CRM Apps

Special thanks to all vendors which contributed the best 10 Shopify CRM apps. We honestly recommend you to give every app above a try if possible. We create Shopify apps review series with the aim of helping Shopify online stores find the best CRM for their website. All of the information on the review (including features, description, prices, and links) is collected from the vendor’s website or their own published page/ selling channels.

The list of the 10 best Shopify CRM apps is kept up-to-date on a regular basis by our team. Please feel free to reach us out if you have any questions related to this app review.

Don’t see your app on the list? Wanna contribute more content to this review? Contact us

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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