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Top 6 Best Shopify Helpdesk Apps in 2024

Last updated: June 01, 2024
This article has been written and researched by our expert Avada through a precise methodology. Learn more about our methodology
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6+ Best Shopify Helpdesk Apps from hundreds of the Helpdesk reviews in the market (Shopify Apps Store, Shopify Apps) as derived from AVADA Commerce Ranking which is using AVADA Commerce scores, rating reviews, search results, social metrics. The bellow reviews were picked manually by AVADA Commerce experts, if your app about Helpdesk does not include in the list, feel free to contact us. The best Helpdesk app collection is ranked and result in June 2024, the price from $0.

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Quick Comparisons of the Best Shopify Helpdesk Apps

# App Name Vendor Pricing Rating Image Action
1 Gorgias ‑ Customer Service Gorgias From $60/month. 7-day free trial. Additional charges may apply. 4.8/5 ⭐️ Shopify Helpdesk app by Gorgias Get app!
2 Re:amaze Live Chat & Helpdesk Reamaze From $20/month. 14-day free trial. Additional charges may apply. 5.0/5 ⭐️ Shopify Helpdesk app by Reamaze Get app!
3 Support Helpdesk Live Chat DelightChat Starts at $29/month for 500 tickets 5.0/5 ⭐️ Shopify Helpdesk app by Delightchat Get app!
4 xSellco Helpdesk xSellco Free to install. External Charges may apply. 4.6/5 ⭐️ Shopify Helpdesk app by Xsellco Get app!
5 UVdesk eCommerce Helpdesk Webkul Software Pvt Ltd $36/month. 30-day free trial. 5.0/5 ⭐️ Shopify Helpdesk app by Webkul software pvt ltd Get app!
6 Kiri ‑ Helpdesk & Helpcenter Kiri $29 5.0/5 ⭐️ Shopify Helpdesk app by Kiri Get app!

Gorgias ‑ Customer Service by Gorgias

Shopify Helpdesk Apps by Gorgias
Highlight features
  • Manage all your support in one screen
  • Increase conversions and revenue
  • Provide support to your customers quickly
  • 7-day free trial
  • Cut your workload

Price: From $60/month. 7-day free trial. Additional charges may apply.

Rating:4.8 / 5

Re:amaze Live Chat & Helpdesk by Reamaze

Shopify Helpdesk Apps by Reamaze
Highlight features
  • Provide customer Satisfaction Surveys and Ratings
  • Works with available Apps
  • Support FAQ management
  • Customize Response templates and email templates
  • Support Internal staff notes

Price: From $20/month. 14-day free trial. Additional charges may apply.

Rating:5.0 / 5

Support Helpdesk Live Chat by Delightchat

Shopify Helpdesk Apps by Delightchat
Highlight features
  • Built-in Self Service and Live Chat widget that makes it easy for customers to connect to you
  • Rule-based automation options that save you hours every day in responding to repeating queries, organizing tickets, assignments, etc.
  • Analytics and tracking of every team member, support channel, and your brand as a whole
  • Works great for solopreneurs and larger teams alike
  • CSAT is built-in to help you get details on how your support has performed.
  • Priced up to 90% lower than competitors to save you money on support!

Price: Starts at $29/month for 500 tickets

Rating:5.0 / 5

xSellco Helpdesk by Xsellco

Shopify Helpdesk Apps by Xsellco
Highlight features
  • Boost the speed of dealing customers’ questions
  • Provide translation features
  • Integrate with other e-commerce foundation
  • Analyze frequent questions
  • Customize the design

Price: Free to install. External Charges may apply.

Rating:4.6 / 5

UVdesk eCommerce Helpdesk by Webkul software pvt ltd

Shopify Helpdesk Apps by Webkul software pvt ltd
Highlight features
  • Monitor the shopping process in convenient way
  • Offer in-time support
  • Deal with customer’s problems via some features
  • Connect with many other apps
  • Reduce customers’ query in answering

Price: $36/month. 30-day free trial.

Rating:5.0 / 5

Kiri ‑ Helpdesk & Helpcenter by Kiri

Shopify Helpdesk Apps by Kiri
Highlight features
  • Can connect all of your email addresses
  • Automatically reply customer
  • Provide customer value and risk analysis
  • Can make use of your valuable data
  • Receive personal suggestions

Price: $29

Rating:5.0 / 5

How AVADA.io ranks Shopify Helpdesk apps list

These above 6 Helpdesk apps for Shopify are ranked based on the following criterias:

  • The ratings on Shopify App store
  • The app’s rank on search engines
  • The prices and features
  • The app provider’s reputation
  • Social media metrics such as Facebook, Twitter and Google +
  • Reviews and assessment by AVADA.io

Top 6 Shopify Helpdesk Apps

Special thanks to all vendors which contributed the best 6 Shopify Helpdesk apps. We honestly recommend you to give every app above a try if possible. We create Shopify apps review series with the aim of helping Shopify online stores find the best Helpdesk for their website. All of the information on the review (including features, description, prices, and links) is collected from the vendor’s website or their own published page/ selling channels.

The list of the 6 best Shopify Helpdesk apps is kept up-to-date on a regular basis by our team. Please feel free to reach us out if you have any questions related to this app review.

Don’t see your app on the list? Wanna contribute more content to this review? Contact us

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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