Disable Two-Step Authentication for a Staff Account on Shopify

Updated: October 19, 2023

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In some situations, your staff member might want to disable the two-step authentication feature despite the fact that your Shopify account will be highly protected with this feature . They can deactivate the two-step authentication and sign in with just their email and password as before. If you are one of those using a staff account and find two-step authentication unnecessary, then below are things that I have prepared for you on how to disable two-step authentication for a staff account.

Note: Although the account owner can’t activate two-step authentication without the permission of a staff member.

They can still disable it on an account of the staff member.

Step 1: Log in Shopify

First of all, you have to log in Shopify as a staff member or as the account owner.

How to disable two-step authentication for a staff account on desktop 1

Step 2: Go to Account section

After successfully logging into your staff member or account owner, from your Shopify admin, you go to Settings, in Settings section, you click on Account.

How to disable two-step authentication for a staff account on desktop 1

Step 3: Click the name of the staff member you want to disable two-step authentication

In the Accounts and permission, you’ll find a list of staff member’s account. Choose the name of the staff member that you want to deactivate two-step authentication for.

How to disable two-step authentication for a staff account on desktop 2

Step 4: Click `Disable two-step authentication`

After clicking on the name of the staff member you want to disable two-step authentication for, in the staff account, you scroll down and find the section called Two-step authentication, from which, click Disable two-step authentication.

Step 5: Confirm `Disable two-step authentication`

Finally, in the dialog appears, you click on Disable two-step authentication to confirm.

From now on, the two-step authentication feature is disabled. You will not have to enter the authentication code when you log in you Shopify account anymore, which means the staff member will now be able to sign in their account with just their email and password.

To disable two-step authentication for a staff account on Iphone (Click here)

Step 1: Log in

First and foremost, you log in you Shopify as a staff member or as the account owner.

Step 2: Go to Store and then Settings

Next, after logging in your account successfully, on you Shopify app screen, go to Store, and then tap Settings

To disable two-step authentication for a staff account on Iphone 1

Step 3: Tap Account

In this step, you tap Account section which is placed under Store settings

To disable two-step authentication for a staff account on Iphone 2

Step 4: Tap the name of the staff member you want to disable two-step authentication for

To continue, you select the name of the staff member that you want to disable two-step authentication for in the Accounts and permissions section.

To disable two-step authentication for a staff account on Iphone 3

Step 5: Select Disable two-step authentication

Then, in the Two-step authentication section, you select Disable two-step authentication

To disable two-step authentication for a staff account on Iphone 4

Step 6: Tap Disable two-step authentication

To finish, in the dialog appears, select Disable two-step authentication to confirm your action.

To disable two-step authentication for a staff account on Iphone 5

From now on, the two-step authentication feature is disabled. You will not have to enter authentication code when you log in you Shopify
account anymore, which means the staff member will now be able to sign in their account with just their email and password.

To disable two-step authentication for a staff account on Android (Click here)

Step 1: Log in

First and foremost, you log in you Shopify as a staff member or as the account owner.

Step 2: Go to Store and then Settings

Next, after logging in your account successfully, on you Shopify app screen, go to Store, and then tap Settings

Step 3: Tap Account

In this step, you tap Account section which is placed under Store settings

Step 4: Tap the name of the staff member you want to disable two-step authentication for

To continue, you select the name of the staff member that you want to disable two-step authentication for in the Accounts and permissions section.

Step 5: Select Disable two-step authentication

Then, in the Two-step authentication section, you select Disable two-step authentication

Step 6: Tap Disable two-step authentication

To finish, in the dialog appears, select Disable two-step authentication to confirm your action.

Conclusion

To summarize, if you had enabled the two-step authentication for staff account and found it too complicating and annoying afterward, you can disable it with just some simple steps. I hope my tutorial writing with step-by-step instruction and screenshots image on how to disable two-step authentication for a staff account will be helpful to you.

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