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How to Integrate BigCommerce with Salesforce?

Last updated: December 01, 2023
This article has been written and researched by our expert Avada through a precise methodology. Learn more about our methodology





Integrated BigCommerce and Salesforce applications will encourage greater customer loyalty with business process automation that provides consistently excellent customer support. Order processing is faster, and customers have access to various account details, such as order history and delivery options, making it simple to position complicated orders. So, if you’re thinking about increasing your sales, scrolling down for more information about Salesforce and BigCommerce integration!

About BigCommerce

A software-as-a-service network with wide offers, ranging from startups to large corporations. The product includes various customized designs to assist you in designing your online store; it can be used to sell both physical and digital products; it also includes marketing resources to assist you in marketing your store.

About Salesforce

Salesforce is cloud-based software, focusing mainly on CRM services and providing a complimentary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development that bring companies and customers together. Salesforce development services can provide immediate consumer feedback, whether it’s from a phone call, a website purchase, or a social media message, allowing for quicker, better business decisions.

Why Do We Need to Integrate Salesforce with BigCommerce?

Salesforce and BigCommerce synchronization is a contributing factor to the success of your business. It is improving the effectiveness of e-commerce and customer relationship management (CRM) platforms, including sharing data such as Categories, Products, Customers Information, etc, and automatic data management.

Due to the significant growth in the e-commerce market, we could easily connect BigCommerce to Salesforce. The first step to integrate is that you need to create your BigCommerce and Salesforce accounts. Then a wide range of possibilities is welcome to your business!

3 Easy Ways to Integrate BigCommerce with Salesforce

1. Skyvia

Once integrating Salesforce data into BigCommerce or vice versa, Skyvia provides a range of benefits. Data compression, data transformations, and other features are available with Skyvia import. Both directions may use these functions. Skyvia also facilitates the UPSERT operation, which involves adding new records and upgrading old ones in the goal database. This enables data to be imported without the need to create new data.

Integration Data via Skyvia

Bi-directional data synchronization between Salesforce and BigCommerce is straightforward with Skyvia. Skyvia does not load all of the data every time it synchronizes. It keeps track of changes in the synchronized data sources and only makes the changes that are needed. It has powerful mapping features that allow you to sync data of various structures. Only new and updated records can be imported from Salesforce to BigCommerce and vice versa using Skyvia’s import. As a result, import can be used to perform one-way sync.

How it Works:

Step 1:

In simple GUI wizards and editors, you set up your data integration process.

Set up New Objects in Skyvia

Step 2:

The process is carried out in the cloud on a scheduled basis or manually whenever you want.

Step 3:

Opening the Run History, you can view the integration operation results for each execution. So just with 3 simple steps you can just enjoy the quick and convenient data synchronization on the Skyvia platform.

Salesforce Integration results via Skyvia

2. Webkul

Webkul facilitates the integration of BigCommerce and Salesforce, including business process automation and data connection. It is presented as a connector between BigCommerce and Salesforce to integrate orders, products, accounts, and contacts.

Integration application for BigCommerce

Synchronize BigCommerce Customers to Salesforce as Accounts & Contacts :

Step 1:

You can sync your current and future BigCommerce customer details to Salesforce as Accounts & Contacts. This sync will assist you in successfully managing your customers within Salesforce CRM.

Sync your details on Salesforce

Step 2:

To monitor your product catalog within Salesforce, you can now sync BigCommerce Categories with Salesforce Categories.

Product groups information

Step 3:

Sync the entire BigCommerce product list with Salesforce. You can also sync the entire product information from BigCommerce to Salesforce, including the definition, photos, and so on.

Orders from BigCommerce can be synchronized with Salesforce orders.

To control your order process flow within Salesforce, sync your BigCommerce orders to Salesforce orders. You’ll be able to keep track of all of your completed and pending orders this way.

Sync your BigCommerce orders to Salesforce orders

Inside Salesforce CRM, you can check the status of both your current and upcoming orders.

3. Alumio

Connecting BigCommerce and Salesforce using Alumio

Alumio is the leading digital commerce ‘no-code integration interface as a service.’ Alumio’s iPaaS (Intelligent Platform as a Service) provides BigCommerce and Salesforce adapter models to help you get started and get the basic integrations up and running quickly. Alumio’s tooling user interface helps you customize these connector models and add additional data routes. With the assistance of Alumio’s no-code integration solution, your integration scales with your business.

Why Alumio?

  • Equipped with scalable infrastructure and exchangeable software for the future.

  • Rapid integration shortens the time to market and simplifies the connection of new software and data sources.

  • High-performance service with 360° monitoring function, no custom code.

  • Comply with GDPR and other data protection regulations.

How it works:

Step 1:

To activate the connection between BigCommerce and Salesforce, you simply need to fill in your credentials for the online services of BigCommerce and Salesforce.

Step 2:

Connect BigCommerce to Salesforce API

This connector template provides a one-of-a-kind integration for managing BigCommerce and Salesforce connections and authentication.

Connect via plug-and-play API for Salesforce Alumio has an off-the-shelf feature for connecting to Salesforce CRM’s API. Alumio’s guide makes it very clear.

The connector establishes a link to the API and manages all technical aspects such as oAuth2 authentication, refresh token requests, encryption, and so on. Since a lot of the work has already been completed, these connector models make it easier to get started on the integration.

Step 3:

Data routes delivered by the BigCommerce - Salesforce connector template

Connector models are reusable working integrations with specific data formats, with the transformers and mappers used to modify the data saved as templates. Since a lot of the work has already been completed, these connector models make it easier to get started on the integration.

A list of available routes is also included with the BigCommerce - Salesforce connector template. Its design studio tools enable you to configure data routes to your unique Salesforce setup.

Connect BigCommerce - Salesforce using Alumio

Final words:

The integration of BigCommerce and Salesforce is propelling the e-commerce and CRM platforms to new heights. Dealing with limitless data in e-Commerce is now much smoother than it has ever been. It serves as a link between BigCommerce and Salesforce, optimizing e-commerce and CRM platform features through the definition of service first. In this modern era, besides the above-mentioned platform, there are multitudes of integration platforms offered as a service for data synchronization between BigCommerce and Salesforce. You have a wide range of options to scale yours and reach your high ambitions, as well as be ready for the future.

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