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BigCommerce vs Volusion Comparison: Which is better?

Last updated: September 01, 2023
This article has been written and researched by our expert Avada through a precise methodology. Learn more about our methodology





Nowadays, being an internet distributor and opening stores is the way firms go on and become bigger and stronger corporations. They select online technologies and networks that provide hosting resources, web security, software and functionality to make their websites convenient and simple to use, customer services and technical support facilities and design opportunities to make their company appealing. BigCommerce vs volusion falls into effect.

Online traders will need to be fluid to target their sales tactics, keep their searching capability updated, be quickly maneuverable, and effectively react to their diverse audience. This is where eCommerce falls in and how online retailers can now handle their shop logistics. Customer interactions reveal how the eCommerce growth market has expanded and progressed through the years.

These characteristics are mostly available on online sales platforms which come under the platform type SaaS (Software-as-a-Service). What makes the usage of a SaaS platform simpler is that it is built for newcomers with little to no web or eCommerce background. Among all the SaaS products, Shopify is the best-known compare to BigCommerce, which many people use and prefer, but the following solutions: BigCommerce vs. Volusion are those we will address today in great depth.

BigCommerce vs volusion: An overview

An overview of BigCommerce

overview BigCommerce

BigCommerce is a forum for start-ups to create web based shops for beginners. It supports corporations and labels and is a SaaS channel, is less rigid and provides much more than any other platform. It is acknowledged because it already has all of its positive features and is not payable and offers other websites such as Shopify and Volusion tremendous competitiveness.

A brief history of BigCommerce shows us that it was introduced in 2009 and over the years, there have been several folds. It has been available in about 150 countries worldwide, has hosted more than 95,000 shops and has taken over $3 trillion in company transactions digitally. What makes it popular is its simple to use, themes and choices quickly edited, and its robust customer service for all its users.

The big company is more famous because it is simple to use and elegant, easy-to-edit subjects. They are very well recognized for their customer service.

An overview of Volusion

overview Volusion

Volusion is also a successful eCommerce site and has been around for ten years now, since CEO Kevin Sproles realized that it wanted to be simple to use and that he needed all-inclusive ecommerce apps. It encompasses all forms of small and big corporations and now comprises more than 40,000 customers and traders.

Volusion is an all-cloud ecommerce site that already has all the core features of running an internet shop, but it still has several exclusive choices that distinguish it from its other rivals. Since this is also a SaaS platform. It already has many features and is also a decent choice for beginners.

Much like BigCommerce, Volusion still has a 24-hour customer service and engineering staff, which multiple customers have reported not to have any obvious glitches. It is already operating seamlessly for many dealers.

Both BigCommerce vs. Volusion are really good choices for traders new to the online market game and are searching for a simple and inexpensive alternative in SaaS segment in particular. However, they are not all appropriate for all industries and citizens have to make sure they pick the best one from BigCommerce versus Volusion according to company needs and perceptions

To find out which apps you can suggest, please stick to our complete BigCommerce vs volusion compare.

BigCommerce vs volusion: Pros & Cons

There are several advantages and drawbacks for a large company and Volusion, so I mention the ones that impact our clients more often.

BigCommerce Pros

  • Wide variety of shop templates
  • Templates are easier to use and you can personalize your online store’s look and feel more
  • Flexible choices for goods
  • Bulk editing and importing of goods, including stock changes
  • Advanced software for SEO
  • Quick, intuitive u ser interface back-end.
  • Flexible guidelines and vouchers for discount
  • Numerous implementations and integrations by third parties are possible
  • Solid analytics

BigCommerce Cons

  • Single shipping facility for goods
  • Abandoned shopping cart feature in the base plan not accessible

Volusion Pros

  • A broad variety of templates
  • Broader, more customizable product choices and fewer supply power than BigCommerce
  • Bulk editing and product import, including stock changes
  • Source goods from many warehouses and deliver versatile origin-based shipment
  • Can be edited in Specialized SEO Software by the storefront
  • Abandoned shopping cart functionality in base plan accessible
  • Flexible guidelines and coupons for deals
  • Numerous implementations and integrations by third parties are possible

Volusion Cons

  • Does not make it possible for fulfilling firms to export open orders
  • The template is very challenging to modify and needs specialized experience.

These two host eCommerce systems are excellent things. BigCommerce is primarily focused on the complexities of Volusion’s templating framework. It’s a tie with most clients, although you may have to prefer BigCommerce if you need to configure the shop design. Also, you’ll definitely need Volusion if you ship from several warehouses.

BigCommerce vs volusion: Pricing & Plans

Both BigCommerce vs Volusion adopt a paradigm of subscription. You pay for device usage, hosting, protection and maintenance annually.

BigCommerce Pricing and Plans

BigCommerce Pricing and Plans

BigCommerce provides a free fifteen-day trial, no credit card required to test the app without danger. If you intend to buy a major business package, you should rest easy to realize that no startup or termination costs are paid.

  • Standard: $29.95/ per month
  • Plus: $79.95/ per month
  • Pro: $299.95/ per month
  • Enterprise: Custom

Both plans are supplied with limitless bandwidth, goods and accommodation. Most of the specifications between plans remain the same. The price differential is directly linked to the profits of your shop. “Normal” is the cheapest BigCommerce package for retailers selling up to $50k a year and is priced at $29.95/month. “Pro,” the most costly package, begins at $299.95/month and sells about $150K/year to retailers.

Volusion Pricing and Plans

Volusion Pricing and Plans

Volusion also gives a free trial; 14 days. You won’t need to send out any credit card numbers, and you won’t have to think about activation or cancelation costs if you sign up with a Volusion contract.

  • Mini: $15/ per month
  • Plus: $35/ per month
  • Pro: $75/ per month
  • Premium: $135/ per month

The price system of Volusion is more conservative than that of BigCommerce. The prices are classified into four levels. The lowest “Mini” is $15 a month and comes with 1GB bandwidth and 100 items specified. “Premium” is Volusion’s most costly system that offers limitless goods and pays $135 a month for 35GB of bandwidth.

While Volusion pays no processing costs, they impose bandwidth overload fees. For any bandwidth that reaches the assigned number, you may have to pay $7/GB.

BigCommerce vs volusion: Features

Both BigCommerce vs volusion provide all the tools required to set up your online shop. BigCommerce and Volusion actually provide more or less the same collection of functions.

The biggest discrepancy between the functionality of BigCommerce and Volusion is their availability.

Whatever the expense, BigCommerce’s plans come with all the same functionality. There are few exceptions (for example, the filtered search is only accessible for higher costs) to this rule; however, BigCommerce features are for the most part available to all users.

BigCommerce – most of the functionality in both of its designs are usable, except so certain features are included for consumers to boost their online shops in the more economical way. More or less, BigCommerce also provides all functionality and the consumer would not have to pay any plug-ins or extra features as a result:

  • Import/export bulk
  • Groups of clients
  • Built-in Blog Ratings
  • One checkout tab
  • Native Amazon and eBay integrations
  • Abandoned saver cart (at higher price points)
  • Search Filtered (at higher price points)

Volusion – on the other side, it provides a different collection of features under the numerous price plans. You can get more and more features when you purchase and subscribe to a higher pricing package. Some of the strongest characteristics of Volusion are the following, some even close to BigCommerce:

  • One checkout tab
  • Cart reports and emails abandoned
  • Product ratings and evaluations
  • Unlimited choices for goods
  • Facebook, Amazon, eBay integrations

I give this category to BigCommerce because, at more price points, they provide more functionality. To help you make a choice easier, we will detail some basic features between BigCommerce vs. Volusion.

Marketing tools

Marketing tools allow the company to expand across multiple ways and marketing channels and BigCommerce versus Volusion seem to have strong marketing instruments, like:

  • Gift Cards
  • Discount Coupons
  • Facebook Storefronts
  • Banners, etc.

However, Volusion takes the lead in providing marketing tools since it moves forward a few measures and offers far more marketing functionality, for example:

  • Resource for CRM (on higher priced plans).
  • Setting up more traffic affiliate networks.
  • E-newsletters sending.

Many of these platforms are comparable to the integrated marketing services offered by BigCommerce, which allows Volusion a stronger forum for marketing tools and business development by them.

SEO optimization

BigCommerce SEO optimization

To make your business effective, you must have an SEO optimization carried out in your organization, such that your website can be famous and most visited sooner and more easily on search engines.

BigCommerce – helps you to edit names, meta titles, and even definition quickly and uses special keywords instead of longer phrases, etc., allowing the optimization of SEOs like other SEO sites, like the Shopify SEO features, incredibly effective. In addition, it operates the following services:

  • Check for keyword friendly URLs
  • Accelerated Mobile Pages format (AMPs)

Volusion – makes adjustments and tweaks in SEO environments, changing stuff is a little complicated in contrast to BigCommerce. It also complicates some options, making it difficult to maximize their SEO operations, especially for beginners.

Unlike large company, Volusion appears to:

  • Using search variables rather than keywords.
  • Inside this platform no evidence of AMP features.

It is also obvious that BigCommerce has a benefit over Volusion in SEO optimization because it has been very effective in calculating the search engine audience through various platforms, as compared to Volusion.

Customer assistance and technical support: BigCommerce vs. Volusion provide common minimum requirements concerning customer assistance and technical support that react promptly to the customers’ needs.

BigCommerce – provides 24/7 personal support services for BigCommerce across its price plans that can be accessed via e-mail, calls, and live chats. They also have self-help, including Youtube tutorials, webinars, a group, a blog, a resource center, etc.

Volusion – provides a support service comparable to BigCommerce, providing 24/7 support through e-mails, telephone or chat. There are also self-help options available and online guides, webinars, a knowledge base, etc.


BigCommerce Security

Securing the web shop is a very critical function for consumers to vote for a particular tech framework.

BigCommerce – is now a professionally implemented protection framework and has an SSL credential in it, and is entirely free of charge as provided for in pricing schemes.

Volusion – does not have an SSL credential and users have to order and carry one from a third party, which ensures that users of Volusion would pay an extra fee.

This is a direct victory for BigCommerce since it offers protection as a built-in feature and consumers do not have to incur any added costs to maintain their company and online shop secure.


Integrations are an integral feature of an online shop, and so tech platforms are also supposed to include them. As can be shown below, BigCommerce vs volusion give separate integrations:

BigCommerce – helps you to quickly combine the whole shop with big names such as eBay and Amazon, accessible also in their lowest price plans, and so on. Their app market is also inundated with about 320 add-ons and plug-ins.

In addition, BigCommerce offers its users simple native integrations with companies including eBay, Amazon, ShipperHQ and so on.

Volusion – can integrate you with eBay and Amazon, even if you have to have costly schemes like Business or Prime to make use of this facility. Their market for apps includes some 80 add-ons and plug-ins and popular apps like MailChimp, Quickbooks, etc.

Both the framework, BigCommerce vs volusion also have APIs so the developer can conveniently create and fill in missed ties between you and the consumers or the device. However, BigCommerce takes precedence here because it has many more add-ons than Volusion and also offers native integrations that are special.

Management of inventory

BigCommerce Management of inventory

Stock storage is a really critical function if you want a profitable company to operate online. The inventory corresponds to the number of items shown in the online shop and the sum of purchases generated.

BigCommerce – this website has no restriction to the upper limit on how many items may be advertised, and it offers consumers of all their price plans unrestricted product portfolio approval. In addition, it is really simple to import and export various goods on all BigCommerce price plans.

Volusion – this site has a high cap on the number of items available under each of the price plans, although it is possible to boost or remove this limit for consumers who have an enterprise or main pricing package. He requires professionals or some higher price package for imports and exports of various goods if the consumer wishes to use this service

Volusion hardly helps stock management to calm down because it sets the upper cap on the amount of goods sold and offered, which is not a price scheme of any BigCommerce, rendering it the winner of this round.

BigCommerce vs volusion: Payment

If a user has several gateways to payment service, it is simpler for the organization to perform business and associated transfers between the company and its clients.

BigCommerce – is renowned for being really nice in his regards, since it provides 40 payment gateưays, with several well-known brands on the industry. They still have an exclusive agreement with PayPal, which offers a discount and smoother offer than many other payment providers. Then you can link your site to the payment processor you choose.

Volusion – also provides about 30 payment gateways and an in-house, self-powered, but just US tradespeople, named Volusion Merchant Services. It allows the retailers to profit from discounted prices and their companies. However, several reviews of this service have posed questions about cancelation costs, secret charges and unequal agreements.

However, this is the situation in which BigCommerce has more gateways and costs less than Volusion and other sites.

BigCommerce vs volusion: Ease of use

Both BigCommerce and Volusion systems are equally simple to use, for the following reasons:

BigCommerce – as you log in, there is a tidy and well-organized admin panel with all the functionality in the sidebar separated into groups. There is also a short guide to help you get underway, and you can also browse and find out the rest.

Volusion – this still has a similar front to BigCommerce, with a tidy manager panel with functionality in the divisions at the top of the admin, and there are video guides accessible if you need to learn how to work and function in the room.

The platforms often have simple solutions for uploading your items, editing the posts, generating discounts and other choices, making it easy for all platforms to use.

BigCommerce vs volusion: Support

BigCommerce vs volusion: Support comparsion

Both BigCommerce and Volusion provide common minimum requirements with respect to consumer service and technical support that meet users’ needs promptly.

BigCommerce – provides 24/7 personal support services for BigCommerce across its price plans that can be accessed via e-mail, calls and live chats. They also have self-help, including Youtube tutorials, webinars, a group, a blog, a resource center, etc.

Volusion – provides a support service comparable to BigCommerce, providing 24/7 support through e-mails, telephone or chat. There are also self-help options available and online guides, webinars, a knowledge base, etc.

BigCommerce vs volusion: Which is for you?

BigCommerce is a popular eCommerce website for small and medium-sized retailers with a range of solutions. Custom business programs are also open.

BigCommerce particularly appeals to users with small programming expertise because of its out-of-the-box usability. Those that want to make more complicated backend improvements should, however, do so.

Smaller stores are often attracted by BigCommerce owing to its scalability characteristics. The BigCommerce feature collection offers everything you would like to see, including website models, ordering cart and payment integrations, check-outs, analytics, and more.

BigCommerce refers to retailers searching for a professionally hosted solution at a competitive price point. Customer support scores are reliably strong and BigCommerce users will benefit from an involved, friendly user group.

Volusion is a hosting e-commerce site with a dedicated customer base and a broad variety of services. Although the Software is ideal for enterprises of all types, it is an appealing option for small to medium-sized retailers seeking to expand due to simple user interfaces, high-quality customer service and a comprehensive feature set.

There are four price plans that start at $29/month and run up to a personalized option with VIP help. It is essential for retailers to ensure that all the options they require in the bundle that they chose are provided as a range of features are not included in lower-level plans, such as connectivity with payment gateways and feature ratings.

Briefly, Volusion is an outstanding shopping site. When you’re a small or medium-sized company searching for a site that can scale up, make use of the 14-day free trial and see if it suits you.


Although BigCommerce vs volusion in several categories are neck and neck, BigCommerce eventually wins out. BigCommerce is the winner of this comparison with its diverse theme range, more functionality set and highly praised customer service.

This does not make Volusion a poor choice, however. You can have a deeper look at Volusion if you are searching for a SaaS solution at a lower price point and don’t want to skip a couple of functions. Maybe it’s not what you want.

Roger has over 4 years of experience in SEO. While in college, he started learning about SEO and showed a passion for the field. Right after graduation, he embarked on SEO projects and achieved great success. After years of working, he has learned deeply about SEO. Currently, he is the SEO team leader at avada.io

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