How to Suspend a Shipping Rate: A Step-By-Step Guide

Hailey
Hailey September 30, 2018

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Rather than deleting a shipping rate permanently, Shopify allows you a better solution if you don’t want to show the rate to the customers. In other words, you have a choice to suspend the shipping rate.

This option has superior advantages over deleting the shipping rate because most of the rate information is preserved. Thanks to this, you find it easily to reinstate the rate when you want to use it again.

Below is a step-by-step guide for you.

How to suspend a shipping rate

Step 1: Go to Shipping

From your Shopify admin page, click on Setting. Then, choose Shipping.

how to suspend a shipping rate

Step 2: Choose one shipping zone

Scroll down to view Shipping zone section. Select one of all shipping zones by clicking Edit.

how to suspend a shipping rate

Step 3: Choose Edit

In this step, scroll down to view all the rates you have. Tap on Edit if you want to suspend the rate.

how to suspend a shipping rate

Step 4: Set the range at 0 to 0

In this step, take notice of the range which allows you to type the minumum and the maximum of the values. To suspend any rate, you just need to adjust these values at 0 to 0. As you can see, I want the price-based rate to be preserved so I set the prices are all 0.

how to suspend a shipping rate

Step 5: Finish editing rate

Afterward, click Done to finish adjusting.

how to suspend a shipping rate

Step 6: Save

Finally, select Save to have everything saved.

how to suspend a shipping rate

To adjust or delete manual shipping rates on iPhone (Click here)

  • Step 1: Click Setting From your Shopify app, click Store. Then, choose Setting.

    how to suspend a shipping rate
  • Step 2: Go to Shipping section Make sure that you select Shipping in the Store setting field.

    how to suspend a shipping rate
  • Step 3: Choose Edit In this step, scroll down and find the Shipping zone. Afterward, you will see all of your shipping zones. Choose one of them that you want to edit or delete rates. Then click Edit beside it.

    how to suspend a shipping rate
  • Step 4: Choose the rate In this step, you will see all of the rates you’ve created. Choose the one you want to make change to by tapping Edit beside its name.

    how to suspend a shipping rate
  • Step 5: Set the range at 0 to 0 In this step, take notice of the range which allows you to type the minumum and the maximum of the values. To suspend any rate, you just need to adjust these values at 0 to 0. As you can see, I want the price-based rate to be preserved so I set the prices are all 0.

    how to suspend a shipping rate
  • Step 6: Click Done Make sure to select Done after you’ve done.

    how to suspend a shipping rate
  • Step 7: Save Select Save to make sure that you've followed this guide successfully.

    how to suspend a shipping rate

To adjust or delete manual shipping rates on Android (Click here)

  • Step 1: Click Setting Make sure to log in your Shopify account, go to Store. Then, choose Setting.

  • Step 2: Go to Shipping section Select Shipping in the Store setting field.

  • Step 3: Choose Edit Scroll down and find the Shipping zone. Then, you will see all of your shipping zones. Choose one of them and click Edit beside it.

  • Step 4: Select the rate To suspend the shipping rate, select Edit beside its name.

  • Step 5: Set the price or weight range If you want to suspend a shipping rate, set the minimum and the maximum values is 0 and 0.

  • Step 6: Click Done After you’ve done, make sure to tap on Done.

  • Step 7: Save Select Save to make sure that you've followed this guide successfully.

Conclusion

This post is to help you to suspend a shipping rate in a fast and accurate way. You can carry out not only on desktop but also on smartphone. Hope that it will be helpful and convenient for you to do. For further information, check out our tutorials on Shipping for Shopify store owners.

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Hailey
Hailey
I'm a detail-oriented, honest and hard-working of Shopify Expert, ready to work with you to find solutions to help you start your business or grow it. We offer fast deliveries without compromising quality. Fast and effective!

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