How to Disable Shipping Confirmation Notification

Updated: November 10, 2021


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When you finish the order fulfillment, you can skip sending email to your customers to confirm their shipment has been set by disabling the shipping confirmation notification.

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How to disable the Shipping confirmation notification

Step 1: From the Orders list, select a specific order you want to fulfill

After access to the admin interface, you need to click Orders on the left-side menu. The orders list will be shown.

In the list, select the order you want to fulfill.

How to disable the Shipping confirmation notification

Step 2: Click Mark as fulfilled

In the Unfulfilled area, click Mark as fulfilled to access Fulfillment.

How to disable the Shipping confirmation notification

Step 3: Enter the details for the order fulfillment

After enter the Fulfillment section, you can give Shopify more details about the order to complete the order.

How to disable the Shipping confirmation notification

Step 4: Uncheck Send shipment details to your customer now

At Notify customer of shipment, remove the tick before Send shipment details to your customer now to disable this feature.

Step 5: Click Fulfill items

Click Fulfill items at Summary to save your update.


With Shopify, you can reduce unnecessary notifications your customers may receive and their inconvenience by disabling the shipping confirmation notification. However, please remember to have some other measures to inform your customers how the shipping process will be going on. Reducing the unnecessity but still keeping the customers’ buying process on track will show your customers how professional you are and how successful your business may become.

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