Deactivate a Shipping Carrier Service on Shopify in 4 Simple Steps

Chien Nguyen
Chien Nguyen September 30, 2018

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There comes the time when a contract between you and the delivery agency expired or you no longer work with them and you still offer their services to your customers at the checkout, this may lead to some serious troubles. To fix this issue, remember to deactivate a shipping carrier service after it expired.

This is a writing which gives you the detailed guide on how to deactivate a shipping carrier service on Shopify. I hope this writing will be helpful for you while managing your store.

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How to deactivate a shipping carrier service

Step 1: Go to Settings > Shipping

After you logged into your Shopify account, take a look at the bottom of the admin screen, you can see there is a button called Settings with the gear sign next to it. Click on Settings.

deactivate a shipping carrier service on desktop 1

There are a lot of choices on the Settings page, however, for our purpose, please hit Shipping.

deactivate a shipping carrier service on desktop 1

Step 2: Go to Manage carriers

After you get to the shipping page, scroll down to find the Additional shipping methods area. Form this area you can see the Carrier accounts section, click Manage carriers.

deactivate a shipping carrier service on desktop 2

Step 3: Deactivate shipping carrier service

After the previous step, in order to disable an account, click on the Disconnect account next to the carriers you want to deactivate.

Step 4: Confirm the deactivation

From the new dialog that appears, click on the Disconnect account button to confirm your deactivation.

To deactivate a shipping carrier service on iPhone (Click here)

  • Step 1: Go to Store > Settings After you logged in your Shopify account in the app, notice there is a Store button, click on it.

    deactivate a shipping carrier service on iPhone 1

    In the Store screen, there is a button called Settings, tap on it.

    deactivate a shipping carrier service on iPhone 1
  • Step 2: Go to Shipping After the previous step, you should find and tap the Shipping button in the Store setting area.

    deactivate a shipping carrier service on iPhone 2
  • Step 3: Go to Manage carriers After you get to the shipping page, scroll down to find the Additional shipping methods area. Form this area you can see the Carrier accounts section, click Manage carriers.

  • Step 4: Disconnect the account After the previous step, in order to disable an account, click on the Disconnect account next to the carriers you want to deactivate.

  • Step 5: Confirm the deactivation From the new dialog that appears, click on the Disconnect account button to confirm your deactivation.

To deactivate a shipping carrier service on Android (Click here)

  • Step 1: Go to Store > Settings After you logged in your Shopify account in the app, notice there is a Store button, click on it. In the Store screen, there is a button called Settings, tap on it.

  • Step 2: Go to Shipping After the previous step, you should find and tap the Shipping button in the Store setting area.

  • Step 3: Go to Manage carriers After you get to the shipping page, scroll down to find the Additional shipping methods area. Form this area you can see the Carrier accounts section, click Manage carriers.

  • Step 4: Disconnect the account After the previous step, in order to disable an account, click on the Disconnect account next to the carriers you want to deactivate.

  • Step 5: Confirm the deactivation From the new dialog that appears, click on the Disconnect account button to confirm your deactivation.

Conclusion

Above is a brief instruction on how to deactivate a shipping carrier service on Shopify. I hope this short tutorial will provide you with a basic background on managing the shipping services.

Shipping

Set up International Shipping on Shopify Schedule Pickup Cancel Pickup Add Shipping Rate Delete Shipping Zone From Shipping List Add or Remove Country or Region From Existing Shipping Zone Fulfill Orders with Fulfillment by Amazon Buy Shipping Label Void Shipping Label Change Shipping Label Printer Settings Configure Your On-Demand Delivery Settings Configure New Products for Fulfillment by Amazon Configure Existing Products for Fulfillment Buy and Print Multiple Shipping Labels Print a Customs Declaration Form Offer Free Shipping Over a Set Weight Activate an On-Demand Delivery Service for a New Shipping Zone Print Shipping Label Offer Free Shipping Over a Set Dollar Amount Deactivate On-Demand Delivery Service Deactivate Fulfillment Service Activate an On-Demand Delivery Service Delete All Shipping Rates for a Region or Country Configuring New Products for Fulfillment by Rakuten Super Logistics Configure Existing Products for Fulfillment by Shipwire Configure Existing Products for Fulfillment by Rakuten Super Logistics Activate Custom Fulfillment Service Suspend Shipping Rate Print Test Label Adjust or Delete Manual Shipping Rates Add Price-Based Manual Rates Deactivate Shipping Carrier Service Configure New Products for Fulfillment by Shipwire Configure Default Package Dimensions Adjust Calculated Rates Add Calculated Shipping Rate Activate Shipwire Activate Fulfillment by Amazon Add Weight-Based Manual Rates Show Calculated Shipping Rates at Checkout Edit/Delete A Package Type Choose Label Printer Add A Package Type Add USPS Flat Rate Packaging Activate Rakuten Super Logistics Add Shipping Origin Address Create New Shipping Zone Set Products to be Fulfilled by Custom Service


Chien Nguyen
Chien Nguyen
Shopify Expert. My name is Chien, I am a Shopify expert and also a customer supporter with over 4 years of experience. I had done no less than 400 custom work projects in Shopify like building a store from scratch, adding custom features, installing apps, optimizing speed and SEO, etc

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