How to Reset Your Password on Shopify

You need to reset your password in case you forget it for some sort of gold-fish-brain situation. Or more seriously, you have some troubles with security. Believe it or not, even though resetting password seems to be familiar with most people, due to the fact that it’s quite the same process among different platforms. There is still something to note down with resetting a password on Shopify.

First, there is no difference between resetting the password of the owner’s account and the staff member’s account.

Second, only account owners can reset a store password. Therefore, as an account owner, you can reset store password yourself. But if you are a staff member, you need to ask the account owner to help you with that.

Third, if you attempt to reset your password too many times or have too many failed login processes, you will be prevented from logging in your own account for 6-12 hours.

How to reset your password

Step 1: Go to Shopify login site

Access the Shopify login site in this link.

Step 2: Click Forgot in the Password field

How to reset your password

After clicking on the link, you will be directed to the login site. Click on Forgot? to start the procedure.

Step 3: Enter your email used for the login procedure

How to reset your password

In the blank field, you are required to put in your email address. After that, click Email instructions and Shopify will send you an email with a guide and reset link inside.

Step 4: Click the reset link in your email browser

Open your email browser and check new email from Shopify. The reset link will be included and highlighted, click on it.

In case the link doesn’t work, you can use this structure of link instead:

www.your-store-name.myshopify.com/admin/auth/login

Step 5: Enter a new password and confirm your sequence

After being directed to the password-reset site, you are asked to input a new password.

Please note that you should set a matchless password. A unique and different one would be strong enough to secure your account.

Click Reset password to confirm your procedure.

Step 6: Login your account with the new password

Now, let’s go back to Shopify login site and log in with your new password!

To reset your password on iPhone (Click here)

  • Step 1: From Shopify app’s login screen, tap Forgot password

After opening the Shopify app on your iPhone, for the first time use the app, or you have logged out previously, a login screen will be there and wait for you.

On this screen, you need to tap on Forgot password? to start the sequence.

How to reset your password

  • Step 2: Enter your email used for the login procedure and tap Done

How to reset your password

In the blank field, you need to put in your email address. After that, tap Done and Shopify will send you an email with a guide and reset link inside.

  • Step 3: Check your email and click the link included in it

Check new email from Shopify by your smartphone. The reset link will be included and highlighted, tap on it.

  • Step 4: Enter a new password and confirm it

After being directed to the password-reset site, you are asked to input a new password in the blank field

Please note that you should set a matchless password. A unique and different one would be strong enough to secure your account.

Type your new password again in Confirm password.

  • Step 5: Tap Reset password

After giving a new password, you have to tap Reset password to confirm your procedure.

  • Step 6: Login your account with the new password

Now, let’s open the Shopify app again and log in with your new password!

To reset your password on Android (Click here)

  • Step 1: From Shopify app’s login screen, tap Forgot password

After opening the Shopify app on your smartphone, for the first time use the app, or you have logged out previously, a login screen will be there and wait for you.

On this screen, you need to tap on Forgot password? to start the sequence.

  • Step 2: Enter your email used for the login procedure and tap Done

In the blank field, you need to put in your email address. After that, tap Done and Shopify will send you an email with a guide and reset link inside.

  • Step 3: Check your email and click the link included in it

Check new email from Shopify. The reset link will be included and highlighted, tap on it.

  • Step 4: Enter a new password and confirm it

After being directed to the password-reset site, you are asked to input a new password in the blank field

Please note that you should set a matchless password. A unique and different one would be strong enough to secure your account.

Type your new password again in Confirm password.

  • Step 5: Tap Reset password

After giving a new password, you have to tap Reset password to confirm your procedure.

  • Step 6: Login your account with the new password

Now, let’s open the Shopify app again and log in with your new password!

Summary

Resetting password is very important procedure in terms of keeping your store account secured. By that, you can ensure your reputation as well as the safety of your own business. Therefore, do not hesitate to reset your password if you realize some potential threat ahead.

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