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6 Steps to Create an URL Redirect on Shopify

Last updated: April 01, 2024
This article has been written and researched by our expert Avada through a precise methodology. Learn more about our methodology





When you change any URL in your Shopify store, the customers will not know unless you inform them. However, you cannot inform all of your customers, which includes of loyal individuals and potential consumers. Hence, you can use URL redirects to move the direction from one page to another so that the customers can still look for what they want. If you are curious about these links, follow the instructions in this writing to know how to create a URL redirect on Shopify.

Open the Shopify website and sign in your account. After that, click on the Online store which is right below the Sales channels then go to Navigation.

create a URL redirect

Step 2: Select URL redirect

In the detailed settings page of Navigation, you will find the URL redirect under the page’s title. Hence, press on it to move on to the next step.

Step 3: Choose Create URL redirect

The system will move to the setup interface of URL redirect that you will see a title Manage your URL redirects and a short description about these kinds of links. Below the above information, there is a blue Create URL redirect button then you have to click on it to continue.

create a URL redirect

Step 4: Add old URL in the Redirect from

There are two sections that you need to fulfill, which are Redirect from and Redirect to. Let’s do it step-by-step with the approach to the former one first. Copy the broken URL that you want to redirect visitors from and paste in the box for Redirect from. There is a note that if the old URL you use is still working, the redirect will not load. Moreover, URLs with the following prefixes cannot be redirected: /apps, /application, /cart, /carts, /orders, /shop, or /services.

create a URL redirect

Step 5: Enter new URL in the Redirect to

Because you want your visitors to ‘travel’ to another place, you have to put the destination link in the space of Redirect to section. The new URL can be a full link or relative one that you can choose each for different purposes. It is advised that the full link should be used when you want to redirect outside the primary domain. Meanwhile, use the relative URL for redirecting within the primary domain.

create a URL redirect

Step 6: Press on Save or Save redirect

Remember to store your changes once you complete the process. You can choose Save redirect next to the Cancel button at the end or select Save at the top of the page.


In short, I have introduced to you the process of how to create a URL redirect on Shopify. I also attach illustrated pictures for almost all of the steps and some notes that you need to take into account. With such effort, I hope you enjoy the writing and earn some benefits from this topic.

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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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