If you choose to allow comments on your blog with a pending moderation, there is an action that you have to do every time there is a new comment: to approve or to remove the comments that might be spam. If you choose to publish the comment, you must approve it to be shown up on your blog. Otherwise, if you find the comment disturbing, you can delete it and it will no longer in your comments pending list.
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So today, I will show you How to approve or delete comments on Desktop, iPhone, and Android.
How to approve or delete comments
Step 1: Go to Blog Posts
Log into your Shopify store owner’s account and click on
Online Store for more options. When the options appear, click to choose
Blog Post to get directed to the next steps.
Step 2: Choose Manage comments
Blog posts page, find and click
Manage comments so that you will be automatically led to comments management options.
Step 3: Approve or delete comments
Upon entering the
Manage comments page, go and find the
Comment section, which is the place that displays all of your pending comments. Beside the comments, click
Approve if you want the comment to show up on your blog, or click on the trash bin symbol to delete the comment permanently.
To approve or delete comments on iPhone
Step 1: Tap Store
From your logged in Shopify app, find and tap
Step 2: Enter Online Store
Online Store management page by finding the
Sales channels section in your chosen
Store page. Then tap
Online Store that is placed right under that section.
Step 3: Go to Blog Posts
After directed to the
Online Store management page, scroll down and find the
Blog Posts option. Tap on it so that you can go further in managing your blog posts.
Step 4: Select Manage comments
Blog posts page, you will see a three-dot icon right next to the
Blog posts line. Tap on it for more options about your blog posts. When the options pop up, select
Manage comments to enter the next steps.
Step 5: Keep or remove comments
When tapping the
Manage comments button, you will be directed to the next page. Find the
Comments section in the page, and tap
Approve or the trash can icon based on whether you want to publish or to remove the chosen comment.
To approve or delete comments on Android
Step 1: Enter your Store
After entering your Shopify app, log into your admin account and tap
Store on your bottom right.
Step 2: Go to Online store
To enter the next page called
Online store, you will have to find the
Sales channels section on the
Store page and after you find the
Sales channels section out, tap on the
Online store line under the section.
Step 3: Tap Blog Posts
Online store page, tap the first option called
Blog Posts. You will get to enter the next page to manage your comments.
Step 4: Tap on Manage comments
Blog Posts page, you will have an option to manage your comments. It is called
Manage comments. You can find it by tapping on the three-dot symbol next to the
Blog Posts line. After tapping the symbol, the options will show up and you will only have to tap
Step 5: Pending comments management
When directed to the next step after tapping
Manage comments, you will see the
Comment section on the next page which contains all the pendings comments. By tapping the trash can, you agree to delete the comment. Otherwise, by tapping the
Approve button, you will publish that comment immediately.
Above are some steps I prepared for you to answer the question How to approve or delete comments on Shopify. I hope that this tutorial will help you to manage your comments better and be able to sell more online.