Shopify vs Zyro: Which One is Better for Online Store?
By Sam Nguyen
This article comprehensively discusses Shopify vs Zyro comparison, diving into their key features, advantages, disadvantages, website-building capabilities, and templates.
Our aim is to provide readers with valuable and straightforward insights, guiding them to decide whether Shopify or Zyro is the better fit for their online business requirements.
Key Takeaways
- Shopify focuses solely on e-commerce, providing robust features designed to assist store owners in selling and managing their products both online and offline. These include website building, inventory management, advanced reporting, and round-the-clock customer support.
- Zyro is a website builder with added e-commerce functionality. It serves a broader audience, accommodating e-commerce businesses, individuals, or small business seeking to create a standard website.
Shopify vs Zyro: A Glance
Shopify excels as a cloud-based platform for small and medium to large businesses, providing a comprehensive suite for managing online stores with professional themes, robust inventory management, SEO product tags, and robust integration.
Conversely, Zyro, while offering ecommerce tools, shines as a user-friendly website builder with drag-and-drop editing and predefined templates, making it an excellent choice for beginners and basic website needs.
Shopify and Zyro: Pros and Cons
Determining their pros and cons is essential when comparing Shopify and Zyro as e-commerce platforms. Here is a brief overview of the advantages and disadvantages of each platform.
Shopify
Pros
- User-friendly interface
- Multi-channel sales
- Robust SEO and marketing tools
- Smart inventory management
- A wide range of integrations and apps available
- Multiple payment gateways
- High level of scalability
- Advanced and detailed reporting & analytics
- 24/7 customer support
Cons
- Incurring high transaction fees while using third-party payment gateways
- Facing restrictions on the number of staff accounts and store locations
Zyro
Pros
- Quick store launch
- Easy inventory management
- Simple SEO settings & marketing integrations
- Detailed reporting & analytics
- Improved customer relationship management
- Optimized for Speed
- Mobile-friendly interface
Cons
- Limited customization options
- Lack of advanced features
- No free trial
Shopify vs Zyro: A Detailed Comparison
Let’s look at a detailed comparison between Shopify and Zyro, focusing on six main features.
Pricing
When comparing Shopify vs Zyro, pricing is an essential factor to consider. Both platforms provide different pricing plans, allowing store owners to choose the best that suits their needs.
Shopify
Shopify has a three-day free trial and five paid plans from $5 to $2000 monthly.
Zyro
Zyro has two paid plans: Website and Business, costing $2.59 and $3.59, respectively. There is no free plan, but you can get a 30-day money-back guarantee.
The business plan is considered comprehensive: you will get free domain and email in limited accounts, integrations with multiple payment gateways, and more.
The Verdict
Considering all factors, Shopify clearly offers more advantageous pricing plans than Zyro.
Shopify also has a free trial period, enabling merchants to explore Shopify’s capabilities in detail, helping them make an informed decision before committing. Especially
Drag-and-Drop Editor
Let’s delve into how the Drag-and-drop editor is utilized in each platform, highlighting their unique approaches and benefits.
Shopify
With Shopify’s drag-and-drop editor, store owners can easily rearrange sections of their websites, enabling them to design a custom layout of their own. You can even preview your site on both mobile and desktop views before making it online.
Shopify offers over 100 highly-responsive themes – both paid and free. A Shopify theme sets your website’s basic look and functions, and additional features can be added through third-party apps.
Zyro
Zyro simplifies website design through its user-friendly drag-and-drop editor. This intuitive tool enables store owners to create a professional by offering pre-designed content blocks and AI-powered tools for crafting web pages and e-commerce sites.
You can easily add pages, titles, buttons, texts, images, and videos to templates, pages, or sections. Moreover, you also add ecommerce tools and various other elements from Zyro’s multiple templates.
The Verdict
Shopify wins the drag-and-drop editor battle by offering extensive theme collection, versatile customization options, and mobile optimization.
Customer Relationship Management (CRM)
CRM system serves as an essential tool for understanding, engaging, and serving customers. Let’s delve into how CRM functions in Shopify and Zyro, exploring their respective features, benefits, and approaches to fostering robust customer relationships.
Shopify
A robust Shopify CRM system integrated with your Shopify online store enables you to view important data and information, directly influencing the sales, revenue, and growth of your Shopify store.
Through Shopify’s CRM functionalities, owners of Shopify stores can track customer interactions, manage orders and inquiries, segment customer data for targeted marketing campaigns, and provide personalized experiences that contribute to long-lasting customer relationships.
Granting your entire team access to the Shopify CRM offers a chance to boost your team’s overall efficiency. For example, if a customer places an order over the phone instead of online, your customer support team can quickly update the CRM for the other, significantly improving the tracking and monitoring of your store.
Moreover, Shopify CRM can handle automated tasks such as reporting, email marketing, and managing legal matters, freeing up your team’s time.
Some Shopify CRM integration apps include:
- Hubspot CRM: Create a unique workflow for sales and products based on orders or customers’ shopping patterns. It also tracks emails and helps marketing teams design effective sales funnels or score more sales. Especially HubSpot CRM feature is its ability to auto-populate contact profiles with their social details accessed through its associated companies.
- Microsoft Dynamics CRM: Improve sales, track leads, and assist Shopify stores through cloud-based and mobile business applications.
- Metrilo: Store detailed insights of customers, including their orders, page views, revenue, contact info, segmentation, sessions, etc. It also has an advanced behavior tracking system, letting you create customer lists based on up to 30 filters to improve their shopping journey.
Zyro
Zyro enables CRM integration to help store owners interact with customers and boost sales or conversions. This integration benefits merchants by sending automated emails and keeping customers updated about coupon codes or discounts.
Moreover, Zyro also integrates with messengers such as WhatsApp and Facebook Messenger, allowing you to live chat with customers.
With Facebook Messenger, you can set up automated replies with customers asking questions or lodging feedback. Zyro also keeps messages available after customers leave the chat, so your support team can easily access previous interactions to know conversation statuses.
Moreover, by integrating apps like Hotjar, Google Analytics, and Meta Pixel, store owners can gather valuable insights to enhance their understanding of customer preferences.
The Verdict
When coming to customer relationship management, Shopify is ahead. Its robust CRM features allow store owners to manage customer data, orders, and interactions effectively.
Apps and Integrations
While themes and customizations determine how a website looks, apps and integrations define what it can do, essentially shaping the platform’s functionality.
Shopify
Apps
More than 8,000 Shopify apps offer robust benefits to online Shopify business owners. These apps empower them to add different features or functionality to enhance the customer experience.
These apps can automate your everyday tasks, from marketing and sales to inventory management, freeing up your time to focus on other business aspects. Moreover, they offer analytical insights that assist Shopify store owners in comprehending customer actions and making informed decisions.
Zyro
If you are looking for advanced features for your website, Zyro is an excellent choice. Zyro allows seamless integration with plenty of third-party apps for tracking, analyzing, reporting visitor behavior, and optimizing your pages.
You just have to drag and drop the code widget onto your website. Especially, Zyro integration is perfect for calendar apps, document viewers, music players, and more.
You can expand your business by gaining valuable insights from tools like Google Analytics, Google Tag Manager, Meta Pixel, and visitor remarketing. These insights can include information on website usage, popular pages, visitor behavior, and traffic sources.
You can use this data to aim your ads effectively and live chat with customers through Facebook and WhatsApp, making it easier for potential customers to connect.
The Verdict
In this comparison, Shopify emerges as the winner due to its lower-cost themes, flexible customization options, and user-friendly interface.
Inventory management
Efficient inventory management is vital for an e-commerce business. Let’s compare the inventory management capabilities of Shopify and Zyro.
Shopify
Shopify offers inventory management solutions for business owners:
- Inventory Tracking: This feature allows business owners to keep track of stock quantities, including available products, items on hand, those committed to orders, and items on their way. It helps them stay organized and ensures they never run out of products.
- Product Variations Inventory: This feature allows business owners to keep track of stock quantities, including available products, items on hand, those committed to orders, and items on their way. It helps them stay organized and ensures they never run out of products.
- Shopify Mobile App: With the built-in scanner, you can track and count quantities and receive transfers from various locations or suppliers. This tool allows business owners to manage inventory seamlessly through mobile devices.
- Bulk Inventory Updates: This function enables you to update the inventory quantities for multiple product versions and locations on your Shopify store. When you import inventory adjustments in bulk, they will automatically be shown in rows and columns, like a spreadsheet, streamlining the process and making it easier to manage.
Zyro
Neto simplifies inventory management by centralizing it across all your online stores, marketplaces, and physical stores. This reduces stock outages and overages, ultimately enhancing the customer experience.
Moreover, Neto inventory streamlines landed cost calculations by integrating purchase expense management, costed stock takes, and adjustments. As a result, you get a more accurate cost of goods sold account, ensuring better financial accuracy.
Especially, Zyro also ensures you meet all orders by managing your inventory. By using the intuitive dashboard, you can easily add your products and put them into categories. Moreover, you monitor how many of each item you have left.
The Verdict
Shopify wins this round due to its flexibility and multiple capabilities tailored to varying business requirements.
Customer support
Customer support is essential in the ecommerce platform. Here is a breakdown of the support options offered by Shopify and Zyro.
Shopify
Shopify provides 24/7 customer support through email, phone, or live chat. In addition, the Shopify Help Center offers merchants detailed guides and documents that address common questions and provide step-by-step instructions.
Indeed, Shopify also boasts active and passionate online communities. These communities are invaluable resources, providing Shopify store owners with a platform to connect, share experiences, and learn from one another.
Whether it’s discussing troubleshooting tips, sharing successful marketing strategies, or offering advice on optimizing sales, Shopify’s online communities play a vital role in fostering a supportive environment for e-commerce entrepreneurs.
Zyro
While Zyro lacks phone support, it offers 24/7 live chat within its builder.
Furthermore, customers can send emails to Zyro for inquiries or complaints. After each chat, Zyro’s service agents send emails summarizing the conversation and include additional instructions to guide store owners through the provided solutions.
This help merchants grow their online shop and learn new skills without our in-depth tutorials.
The Verdict
Shopify is a winner in terms of help & support. The platform provides more straightforward and comprehensive support assistance than Zyro.
Shopify vs Zyro: Which is Better for Store Owners?
If you aim to build a basic online store without plans to grow into a large e-commerce business, Zyro provides a cost-effective solution with simple yet practical features to meet your needs.
However, if you intend to scale up to a high-volume store, Shopify is the better option. With a wide array of sales channels and a vast app store, Shopify offers the tools necessary to scale and grow your business effectively.
Shopify vs Zyro comparison – See how these features stack up against each other in a table comparison.
| Shopify | Zyro | |
| Templates | +100 templates | Up to 1000 templates |
| Ease of use | Drag-and-drop editor | |
| Apps, plugins, and add-ons | +8,000 apps available | Limited integrations available |
| Pricing and plans | Free trial and five paid plans | Two paid plans & no free trials |
| Support | 24/7 customer support, documentation, community forum, email, live chat, and phone | Documentation, email, live chat |
Zyro vs Shopify: FAQs
On the other hand, Zyro, while also facilitating e-commerce operations, stands out as an intuitive website builder platform with a drag-and-drop interface, a wide range of pre-built templates, and a suite of other tools for both e-commerce and general website creation needs.
On the other hand, Shopify is also easy to use, offering guided set-ups and extensive resources, and it shines particularly for those who specifically aim to set up and manage an online store.
The choice between the two ultimately depends on your specific needs and familiarity with e-commerce platforms.
- Step 1: Log into your Shopify admin panel
- Step 2: Navigate to the “Products” section.
- Step 3: Click on the “All products” option.
- Step 4: Select the “Export” button, which is located at the top of the product list.
- Step 5: Choose the type of products you want to export and the export format. For transferring to Zyro, you’d likely select “All products” and “CSV for Excel, Numbers, or another spreadsheet program”.
- Step 6: Click on the “Export products” button.
Bottom Line
Shopify excels in comprehensive e-commerce features and a vast app ecosystem, ideal for businesses centered around online sales. Meanwhile, Zyro offers an easy-to-use website builder and cost-effective plans for those needing a standard website with added e-commerce options.
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