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7 pro tips to make your E-commerce store successful

February 16, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

There are around 26.5 million e-commerce stores/sites all across the globe. I think this stat is enough to show you how competitive the e-commerce field is. So, obviously, you (the e-commerce store owner) have to follow pro tips and tricks to make the online store successful. 

In this article, I am going to explain seven excellent tips that store owners consider following in this regard.

7 Tips to Make Your E-commerce Store Successful

Below are some effective tips that online store owners can follow to make their business successful. 

  1. Go For An Appropriate Niche (The One Whom You Are Familiar With)
go for an appropriate niche

According to the research I have done on successful stores, I believe the secret of e-commerce business success lies in the niche. You should go for the niche in which you are an expert and know everything about the products you are planning to sell through your store. 

Besides this, it would be good to choose a less competitive, if you want to become successful. 

When you have a less competitive niche, you will have a specific target audience, which will make it easier for you to understand their preferences/pain points. This way you can quickly tailor your online store to meet their needs and stand out as an expert. 

  1. Strong Brand Identity And Reputation
strong brand identity

We all know that brand identity and reputation play a key role in making it successful. For example, Apple is a well-known e-commerce brand with a strong brand identity and reputation. The brand has its own logo, and design, and is widely known for delivering the best-quality technological equipment. 

To build a strong brand identity and reputation, you (the e-commerce store owner) should also create a unique logo, and design and have to provide high-quality products/services to win customer’s trust.  

  1. Create High-Resolution Images/Videos Of The Products
create high resolution images

Since your e-commerce store will be online, the customers can touch/feel the products to know their overall quality. The only way they have to is to determine the quality through the images/videos of the products. 

Due to this reason, the owners need to devote their time and money to creating high-resolution pictures/videos of the products. This will increase the chances of grabbing customers’ attention, resulting in improved sales – one of the main objectives of successful online stores. 

For high-quality visuals (images/videos), e-commerce store owners can either hire professionals or utilize online editing tools like Canva

Note: You should deliver the same quality product that you are showing the visuals to the customers, otherwise it will greatly damage the trust of the brand.   

  1. Make Product Descriptions Clear & Engaging

This tip is something that I personally believe can greatly help your online business to be successful. Product descriptions are used to describe/explain the benefits or features of a product, right? When these are clear and engaging, potential customers can not only easily understand them but also feel encouraged to make a purchase. 

But let me tell you, making descriptions clear and engaging is not everyone’s cup of tea. As it requires replacing complex terminologies (words/phrases) with their simple yet appealing-to-read synonyms, like replacing “advanced” with terms like “State of the art”. 

Doing this will not require a good vocabulary bank, but also time and effort. Fortunately, there is a quick and effective solution – utilizing an online paraphrase tool. It quickly makes the given product descriptions clear and engaging by replacing words/phrases in them with their simple and attractive synonyms. 

Let me explain this with a live demo. I have provided a product description to an online paraphrase tool to see how it will make the description clear and engaging. The tool I have used is Paraphraseonline.io. If you look at the paraphrased version, you will be impressed by the magic done by the tool. The paraphrased description is more compelling than the original one. Using such tools can be helpful to make your eCommerce successful.

make product descriptions clear and engaging
  1. Offer Sales/Discounts
offer sales and discounts

Most of you will already have an efficient idea of what I will be discussing in this tip. And I believe everyone knows this, online stores that regularly provide sales/discounts for their loyal customers are more likely to become successful as compared to the ones that don’t. 

When you offer sales/discounts to the customers, this means you are building loyalty among the customers, which can be beneficial for the brand’s success. 

Besides this, offers/discounts create happy customers that will not become your regular customers, but share a positive image of your online store in their surroundings i.e., family, friends, social network, etc.   

  1. Provide Excellent Customer Service 
provide excellent customer service 

For the success of your e-commerce store, you should provide good service to your customers. According to 123formbuilder, 80% of the customers say that they are making purchases from brands all because of their excellent customer service. Whereas 70% believe they make purchasing decisions from businesses based on their customer service quality. 

I think now will have an efficient idea of how customer service can help your e-commerce store to become successful. Apart from boosting sales, customer service also helps in building good relationships with the audience, increased loyalty, and good public perception as well. 

  1. Track Your Progress
track your progress

This is the final tip I will be discussing today. For maximum success, an e-commerce store should have to track the progress of its campaigns, sales, traffic, etc. Doing this will allow the business owner to figure out what’s working best for them, and where they need improvement. 

Along with this, by monitoring progress, online stores can make sure whether they are moving in the right direction or not. To track progress, businesses can use different analytical tools like Google Analytics. 

Final Thoughts

Due to the too much competition in the field of eCommerce, it can be quite difficult for brands to stand out as successful. In this article, I have explained seven pro tips that online stores can follow to become successful in their targeted market. 


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.