BigCommerce Teledini App by
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Teledini is a Customer Engagement tool that helps eCommerce business doers sell online effectively. This well-presented app enables you to impro... . read more.
- Rating: - / 5
Features of Teledini
- Provide chats, calls and video+chats in a singular web portal
- Present current visitors on your website in real-time
- Allow your salespeople to answer the request on any device
- Respond via their browser or iPad, for employees to view rich data
- Route interactions from store visitors to unlimited salespeople and devices
Teledini is a Customer Engagement tool that helps eCommerce business doers sell online effectively. This well-presented app enables you to improve the conversion rate of web visitors into customers, so you can attract more potential customers to come to your store.
First, Teledini allows a web visitor to interact with your business via live chat, video+chat, or click to talk easily. So, a client to your e-store can call you straight from within their browser, or call multiple employees and devices, and you can route the call based on rules you generate. Moreover, Teledini shows current visitors on your website in real-time, provides important information about a web visitor at the moment they engage you. Then, you can get past interactions and all the rich data sent with them. Besides, it is free to make domestic outbound calls if you have subscribed to paid services. You can also use the iPad App to make chats and calls on your iPad, turn your iPad into a phone, and use it as AgentPortal. Further, Teledini enables your salespeople to answer the request on any device, whether in or out of the office, thus they can gain it on a mobile phone, tablet, traditional phone, or computer. Additionally, your business can drive more sales by integrating to store visitors with “Contact Us” buttons on every page of your site.