BigCommerce Casengo App by Casengo
Are you looking for BigCommerce Casengo App Reviews or Alternatives? You are in the right place. In this article, we will discuss about Casengo reviews, rating, price and its alternatives. Casengo app has been developed by Casengo with rating: /5 based on reviews. Casengo price starts 0 .
It has never been easier to manage messages on your site with Casengo. The app is basic but also flexible to benefit you in building customer re... . read more.
- Price: 0
- Rating: - / 5
- Vendor: Casengo
Features of Casengo
- Provide chatbots for conversations
- Support a shared team inbox
- Provide case management for messages
- Allow unlimited amount of inboxes
- Turn email into live chat
It has never been easier to manage messages on your site with Casengo. The app is basic but also flexible to benefit you in building customer relationship.
To begin with, Casengo helps you handle messages from different channels via your website. Enquiries via email, Facebook, Twitter and live chat are gathered in one shared team inbox. You can search, drag, reassigning, copying messages in this inbox. The live chat powered by Casengo is now equipped with chatbots to be available anytime of the day. The interactive response of Casengo is based on your FAQs and your knowledge base to give the relevant answer. In terms of management, Casengo marks your messages with tags of status. You can see which one is pending, resolved or closed. Casengo never lets you lose contact once the message comes to you. Moreover, you can create as many inboxes as you want. Just name a label for a brand, department or team and you have a new inbox. One of the most interesting feature of Casengo is to turn email into a live chat. Hence, your customers are free to get a direct interaction with your business.
Basic yet convenient and necessary, Casengo is a great choice for small and medium businesses. Install Casengo and start boosting up your customer relationship right now!