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SiteBuilder.com Review: Key Points To Remember

August 29, 2023
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

In this in-depth review, we’ll delve into the world of SiteBuilder, now known as Web.com. From its user-friendly interface to its pricing plans and customer support, we’ll explore the ins and outs of this website builder.

Key Takeaways

  • SiteBuilder, now known as Web.com, offers a user-friendly platform for creating websites, making it a suitable choice for individuals, startups, and small businesses looking to establish an online presence. With its drag-and-drop interface, pre-designed templates, and customization options, users can build engaging websites without extensive technical expertise.
  • SiteBuilder goes beyond basic website building by providing ecommerce and hosting services. While it might not be ideal for rapidly expanding businesses, SiteBuilder’s plans cater to varying needs and budgets, offering 24/7 customer support and integration with third-party apps for enhanced functionality.

SiteBuilder.com An Overview

SiteBuilder.com An Overview

SiteBuilder.com is now Web.com, a simple platform offering customers a website builder, ecommerce, and hosting services. It’s ideal for anyone who only needs the essentials, such as smaller websites or businesses just starting – plans are stripped back to basics.

Pros and Cons of SiteBuilder

Pros and Cons of SiteBuilder

In the world of website builders, SiteBuilder offers several advantages alongside a few drawbacks. 

Pros:

  • Beginner-Friendly: SiteBuilder offers easy-to-use tools and templates, making it suitable for those new to website building.
  • Templates: The platform provides a variety of templates catering to different industries and website types.
  • Managed Services: SiteBuilder offers additional services such as professional design, content creation, and marketing, which can be beneficial for businesses seeking comprehensive support.
  • Domain and Hosting: It includes domain registration and hosting in its plans, simplifying the website setup process.
  • Customer Support: SiteBuilder offers customer support through various channels, including phone and live chat.
  • Affordability: It offers budget-friendly pricing plans, making it suitable for cost-conscious users.

Cons:

  • Limited Customization: The customization options might be limited compared to more advanced website builders.
  • Design Quality: While it has templates, the overall design quality might not be as modern or visually appealing as other platforms.
  • Ease of Migration: Transferring your website away from SiteBuilder could be challenging due to its proprietary technology.
  • E-commerce Limitations: The e-commerce functionality might not be as robust or feature-rich as dedicated e-commerce platforms.

Who Should Use SiteBuilder?

Who Should Use SiteBuilder?

Sitebuilder might be a good fit if you’re:

  • Small businesses, startups, and local enterprises looking to create a professional website to showcase their products, services, and contact information
  • Individuals or businesses focused on selling products online
  • Freelancers, artists, photographers, and creative professionals want to showcase their portfolios, projects, and services with visually appealing and customizable websites.
  • Nonprofits and community organizations who want to create an online presence to share their mission, initiatives, events, and donation opportunities.
  • Bloggers, writers, and content creators

If you opt for ecommerce, here are some specific types of products that could benefit from using Web.com’s Sitebuilder:

  • Handmade Crafts: Artisans creating handmade crafts, such as jewelry, pottery, candles, and textiles, can showcase their unique creations and reach a wider audience through an appealing and easy-to-navigate website.
  • Fashion and Accessories: Clothing, apparel, and accessories designers can use Sitebuilder to present their collections, provide product details, and facilitate online purchases.
  • Art and Prints: Artists, illustrators, and photographers can exhibit their artwork, offer prints for sale, and even set up an online gallery to connect with art enthusiasts.
  • Beauty and Personal Care: Entrepreneurs in the beauty and personal care industry, including skincare, cosmetics, and bath products, can create engaging websites to display their products and attract customers.
  • Home Decor: Businesses offering home decor items like furniture, textiles, and decorative pieces can use Sitebuilder to showcase their product range and allow customers to browse and purchase.
  • Food and Beverages: Food and beverage producers, such as specialty foods, beverages, and gourmet treats, can use the platform to display their products and provide purchasing options.
  • Tech Gadgets: Entrepreneurs offering innovative tech gadgets or electronic accessories can use Sitebuilder to detail product specifications and features while also allowing customers to place orders.

SiteBuilder.com: A Detailed Review

This section will walk you through an in-depth analysis, providing insights that will empower you to make an informed decision about incorporating SiteBuilder into your website-building journey.

Pricing

Pricing

SiteBuilder provides four plans for building websites, with two of them specifically designed for e-commerce. Moreover, there are three plans for shared hosting and three for WordPress hosting available. These six plans are quite alike and have the same cost for everyone.

Let’s take a closer look at these plans and the features they bring to the table:

SiteBuilder PlanPlan TypeFirst-month pricingRenewal costMonthly fees  (First-year pricing) (if billed annually)Renewal cost/month (if billed annually)
WebsiteWebsite Builder$1.95$19.99$4.95$15.99
Website + MarketingWebsite Builder$3.95$24.99$7.95$21.99
Online StoreEcommerce$9.95$34.99$13.95$29.99
Online MarketplacesEcommerce$13.95$49.99$19.95$49.99
BasicHosting$2.95$9.99
PlusHosting$3.95$13.99
PremiumHosting$5.95$16.99

For all plans, whether for SiteBuilder’s website/online store builder or its hosting services, you can enjoy a 60% discount if you choose to pay annually. While committing to a longer time frame might seem overwhelming compared to monthly payments, it will ultimately save you more money in the long term!

However, it’s important to mention that there isn’t a free plan, a free trial, or a money-back guarantee available before making a purchase. This means you’ll need to commit to a plan right away without the option to try it out for free first.

Sitebuilder.com Pricing vs. Other Competitors Pricing

Even though SiteBuilder doesn’t make it onto our lists of the best website builders or top web hosting providers available, it’s not necessarily the worst either. It’s a straightforward and basic option that can be suitable for specific needs.

However, it’s important to note that many other builders and platforms offer free trials or free plans, which SiteBuilder doesn’t provide.

 Let’s take a look at our top three website builders to compare pricing:

  • Shopify – from $39/month
  • Wix – from $16/month
  • GoDaddy – from $9.99/month

For ecommerce, let’s take a look at the top three competitors for comparison:

  • Shopify – starting from $39/month
  • Wix – starting from $27/month
  • Squarespace – starting from $23/month

From the comparison, it’s clear that Shopify and Wix offer a comprehensive suite of features for businesses aiming for website builders and advanced eCommerce capabilities. While the price is higher than Sitebuilder.com, the value it provides, especially in terms of shipping discounts, automation, and staff support, makes it an attractive proposition for businesses with growth ambitions.

Ease of Use

Ease of Use

If you’re aiming to create a website, be it for a personal blog, portfolio, or business site to sell online, SiteBuilder’s plans could be a suitable choice.

  • DIY website builder with a built-in blog: 

SiteBuilder’s user-friendly interface, complete with drag-and-drop features, simplifies the process of crafting a mobile-responsive website. With pre-designed building blocks, access to stock photos, and custom code options, all the essential tools for website creation are at your disposal.

  • Themes: 

Themes play a pivotal role in shaping the visual identity of your website. SiteBuilder offers 150+ mobile-friendly themes that cater to various niches and industries. This allows you to align your website’s aesthetics with your brand or personal preferences, ensuring a visually engaging online presence.

  • Customization Options

SiteBuilder excels in this regard, offering an array of customization options. From tweaking colors, fonts, and layouts to adding multimedia elements, you have the freedom to personalize your website to reflect your vision.

  • Dashboard Management

SiteBuilder’s dashboard is designed with clarity and functionality in mind. From managing content and pages to monitoring analytics and engaging with your audience, the dashboard provides a centralized hub that simplifies control over your website’s various aspects.

As we explore the facets of ease of use within SiteBuilder, it’s evident that the platform prioritizes a user-centric approach. The intuitive interface, diverse themes, robust customization options, and user-friendly dashboard collectively contribute to a streamlined and enjoyable website-building journey.

Features

Features

Built-In Features

Sitebuilder offers a range of features designed to empower users to create, launch, and manage their websites effectively. Here are some key features provided by each plan:

Website plan
  • Basic website builder tools
  • Drag-and-drop editor (+ free hour of design support from experts)
  • 150+ templates
  • Free domain for 1 year
  • Free SSL certificate
  • Secured hosting
  • Social media marketing features
  • Website analytics tools
  • 24/7 customer support
Website + Marketing plan

This plan includes everything from the Website plan and:

  • Combines website builder with marketing tools
  • Professional logo builder
  • Submission to local directories
  • Monthly SEO checks
  • Search engine ranking reports
Online Store plan

Here are some of the additional features and tools you get with the ecommerce-specific plan:

  • Unlimited products and categories
  • Mobile responsiveness
  • Secured payment options with PayPal and Stripe
  • Advanced shipping
  • Custom discount codes
  • Abandoned cart recovery
  • Email marketing
  • Ecommerce reports
  • App integrations
  • Unlimited inventory management
  • Ability to sell on social media like Instagram, Facebook
Online Marketplaces plan 

The Online Marketplaces plan extends a comprehensive set of features, building upon the offerings of the previous three plans to provide an enhanced Ecommerce experience. In addition to the functionalities already available in the lower-tier plans, the plan introduces:

  • Ability to sell on marketplaces like Etsy and Amazon
  • Automated tax calculator
  • Bulk product editing tools
  • Fulfillment automation
  • Unlimited custom listing templates
  • Restock management
  • Barcode creation
Shared Web Hosting plans

You have the option of selecting from three shared hosting plans: Basic, Plus, and Premium. However, Web.com’s website doesn’t provide visitors with a detailed breakdown of the distinctions between each plan beyond a distinctive tagline. Nevertheless, it’s important to note that all hosting plans include:

  • 99.99% uptime
  • Unmetered bandwidth
  • 24/7 customer support
  • Domain registration
  • SSL security
  • Multisite management
  • Fast server response time
WordPress Hosting plan

Web.com’s WordPress hosting plans are essentially a replication of its fundamental web hosting plans, enhanced with WordPress-specific features:

  • Automatic installation
  • Automatic updates 
  • Pre-installed themes designed
  • Availability of WordPress plugins

Third-Party Apps

While SiteBuilder’s built-in features are impressive, the integration of third-party apps takes your website’s capabilities to the next level. Through these apps, you can introduce additional functionalities tailored to your specific needs:

  • Social Media Integration
  • Analytics and Tracking like Google Analytics
  • Email Marketing
  • Accounting services like Quickbooks, Xero

Sitebuilder.com Customer Support

Sitebuilder.com Customer Support

Sitebuilder.com offers various avenues for assistance and problem resolution:

  • 24/7 Customer Support
  • Phone Support
  • Live Chat
  • Email Support
  • Help Center
  • Community Forum

The Verdict: Is Sitebuilder Worth The Money?

If you’re seeking a straightforward website builder, we suggest considering SiteBuilder.com. Not only does it offer an exceptional deal, but it also provides 24/7 customer support and a free domain – everything required to construct a website.

For those delving into online selling, particularly if you’re just starting, the platform’s Online Store plan is an excellent launchpad for your business. It encompasses valuable features like unlimited product listings, abandoned cart recovery, and advanced shipping tools. However, it might not be suitable for a rapidly growing store. In that case, if you anticipate expansion, it’s worth exploring other platforms, such as Shopify.

Regarding hosting, the plan you opt for depends on your hosting needs. If you’re seeking the essentials, Web.com performs those tasks well.

FAQs

No, SiteBuilder is not a free platform. While it offers a free trial period, access to its full range of features and capabilities requires a subscription. The subscription plans come with varying features and pricing, catering to different needs and budgets.
SiteBuilder can serve as a foundation for your business website, but its suitability depends on your specific business goals and requirements. The platform is user-friendly and offers various templates, customization options, and e-commerce tools. However, businesses with complex needs or advanced customization aspirations might find SiteBuilder’s limitations restrictive.
Yes, SiteBuilder allows you to use your own custom domain. This enables you to create a professional online presence with a domain name that reflects your brand. Connecting your custom domain is a straightforward process within the platform.
Yes, SiteBuilder does have certain limitations. While it provides an intuitive interface and a range of features, advanced users seeking intricate design customization or extensive e-commerce capabilities might find the platform’s offerings constrained. It’s essential to assess your specific needs and compare them against SiteBuilder’s capabilities before making a decision.
Yes, SiteBuilder allows you to change your website’s design even after it has been published. This flexibility enables you to refine your website’s aesthetics or adapt its design to evolving trends. Keep in mind that while you can modify the design, significant changes might require adjustments to content and layout to ensure consistency.

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.