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Top 7 Shopify Forum Apps To Enhance Customer Interaction

February 07, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

In this article, we present a carefully curated list of the top 7 Shopify forum apps, handpicked by experts at AVADA Commerce. Our selection is grounded in real customer experiences, focusing on reviews, ratings, and the array of features each app offers on the Shopify App Store.

Let’s dive into what makes each of these apps a valuable addition to your Shopify store!

App Name Vendor Rating Pricing (Monthly) Logo Action
HouseParty: Community Feedback

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HouseParty 5.0/5 ⭐️ Free Get app!
Mega Community

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Architechpro OÜ 5.0/5 ⭐️ Free Get app!
Community Builder

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Garner Labs 5.0/5 ⭐️ $4.99/month. 10-day free trial. Get app!
Comments Plus: blog comments

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NexusMedia OÜ 4.4/5 ⭐️ $5/month. 7-day free trial. Get app!
Social King

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King Commerce 4.1/5 ⭐️ Free plan available. 15-day free trial. Get app!
Shopicial ‑ Community Forum

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app1pro 3.9/5 ⭐️ From $14/month. 7-day free trial. Get app!

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app1pro 3.6/5 ⭐️ From $19/month. 7-day free trial. Get app!

7 Best Shopify Apps To Create Forums On Your Website

#1. HouseParty: Community Feedback

HouseParty: Community Feedback

HouseParty revolutionizes the way customers interact with your brand by enabling them to actively leave feedback, vote on ideas, and engage in discussions directly on your site. This direct engagement not only fosters a stronger community but also enhances your site’s organic SEO with every new post. As customers share and vote, the most popular ideas naturally rise to the top, providing you with invaluable insights to guide your business decisions.

Highlight features:

  • Guided Growth: Let customer feedback and insights shape your store roadmap.
  • Replace Facebook Groups: Add a modern forum-style community to your store.
  • Upvote Function: See which ideas are most wanted by your customers.
  • Accounts Growth: Give more reasons for customers to create an account with you.
  • Grow with SEO: Easy user-generated content for organic traffic.

Price: Free

Rating: 5.0/5 

#2. Mega Community by Architechpro OÜ

Mega Community by Architechpro

Mega Community opens doors to diverse possibilities, from providing public access forums to creating exclusive, income-generating communities through membership fees. It’s an all-in-one solution that consolidates your brand’s assets, perfectly complementing online courses, consultation services, professional discussion groups, or interest clubs. Mega Community goes beyond the basics by offering a tailored online community experience, uniquely crafted to enhance the value of your memberships and resonate with your brand’s identity.

Highlight features:

  • Seamless Integration: add online community directly into your store
  • Revenue Growth: monetize your memberships by charging for exclusive access
  • Streamlined Access: Provide members with one-stop access to your content
  • Enhanced Membership Value: Elevate the worth of your brand’s memberships

Price: Free

Rating: 5.0/5

 #3. Community Builder by Garner Labs

Community Builder by Garner Labs

In our list of the top 7 Shopify forum apps, Community Builder stands out as a straightforward and impactful tool for cultivating a devoted community around your store. It seamlessly connects with popular platforms like Slack, Discord, or Facebook, allowing you to engage with customers post-checkout. By integrating Community Builder, you can take a significant step towards understanding and connecting with your customers. This is crucial in today’s competitive market, where the most successful stores go beyond just selling products; they build lasting relationships with their customers.

Highlight features:

  • A new channel to connect with customers and promote offers
  • Provide value to customers beyond the point of sale
  • Allow your community to provide support or answer questions

Price: $4.99/month. 10-day free trial.

Rating: 5.0/5

#4. Comments Plus: blog comments by NexusMedia OÜ

Comments Plus: blog comments by NexusMedia

Comment Plus: blog comments elevates the standard blog commenting experience by adding several key features. With Comments Plus, users can engage in threaded conversations and express their opinions using likes and dislikes. The rich text comment editor allows for formatting and image uploads, adding depth to the discussion. Additionally, it offers robust management options, enabling blog owners to edit or delete comments as needed. Notably, Comments Plus can be used alongside the DISQUS feed, either combined or separately, providing flexibility and enhancing user engagement on your blog.

Highlight features:

  • Beautiful, real-time, engaging discussions for your Blog.
  • Improved native blog comments with thread, likes/dislikes, rich text editor, etc
  • Adapts to your site’s look and feel. Two themes – dark & light – are available.
  • A proficient comments editor helps to improve the commenters’ experience.
  • Advanced capability to seamlessly edit or delete comments.

Price: $5/month. 7-day free trial.

Rating: 4.4/5 

#5. Social King by King Commerce

Social King by King Commerce

Social King is designed to help you build a thriving community right in your store. It empowers shoppers to create and share content about your products, fostering a platform for authentic conversations and customer-generated content. By enabling these discussions, Social King not only enhances community engagement but also plays a crucial role in building brand trust. This, in turn, can lead to increased sales as customers feel more connected and confident in your products. 

Highlight features:

  • Full social network
  • Member news feed
  • Promote related products
  • User-generated content
  • Mobile & email notifications to shoppers
  • SEO sitemap

Price: Free plan available. 15-day free trial.

Rating: 4.1/5

#6. Shopicial ‑ Community Forum by app1pro

Shopicial ‑ Community Forum by app1pro

Shopicial – Community Forum creates a private social network, encouraging customers to openly share their thoughts and experiences with your products and brand. By building this exclusive online community, your brand gains a more professional and insightful edge. Unlike popular social networks like Facebook or Twitter, Shopicial keeps your customers’ focus solely on your brand, free from external distractions. This focused environment is key to building a strong community around your brand, allowing you to better understand customer needs and address any issues effectively.

Highlight features:

  • Build your community forum with just one click
  • Professional social forum
  • Unlimited posts and comments
  • Send automatic notifications to users about forum activities
  • Up to 20GB file storage and 5000 users (+)

Price: From $14/month. 7-day free trial.

Rating: 3.9/5 

#7. Xenforum by app1pro

Xenforum by app1pro

When customers are passionate about your products, they often seek to connect with others who share their interests. By integrating a forum into your Shopify store, you not only enhance its professionalism and depth but also foster a vibrant community around your brand.

Xenforum makes this process effortless. It’s a tool that allows you to seamlessly add a forum to your store, opening doors to understanding customer needs, addressing their concerns, and ultimately, driving sustained sales. This app is an excellent choice for store owners looking to deepen customer engagement and build a loyal customer base.

Highlight features:

  • Create professional forums with just one click.
  • Allow customers to easily share problems related to your products and services.
  • Send automatic notifications to users about forum activities
  • Unlimited topics and posts
  • CDN
  • Email Service

Price: From $19/month. 7-day free trial.

Rating: 3.6/5

Bottom Line

These are the best 7 Shopify forum apps on the Shopify App Store tailored to enhance customer interaction and community engagement for your business. We highly recommend exploring these options to find the perfect fit that aligns with your business needs. 

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.