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The Ultimate Guide to Expanding Your Business Internationally

August 15, 2023
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

In this article, we’ll explore the dynamic world of international ecommerce and provide you with expert guidance on how to successfully sell internationally your products.

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Key Takeaways

  • Building an ecommerce store with a website builder: Create an online store easily, reach global audiences, and forecast costs with transparent fees.
  • Selling through an online marketplace: Access worldwide customers swiftly, consider costs, and decide between convenience and fees.

Ways to Sell Internationally

When delving into international markets, the most viable and economical approach is conducting sales through online platforms. You have two feasible avenues to pursue in this regard. 

  • You can establish your own ecommerce website, utilizing platforms like Shopify or Wix, or 
  • You can opt for the route of online marketplaces, such as Etsy or eBay. 

In the subsequent sections, we will delve into the details of both of these alternatives.

Sell Internationally through an Ecommerce Store With a Website Builder

Gone are the days of wrestling with complex coding – building your own ecommerce store has become a breeze thanks to powerful website builders like Shopify, Wix, and Square Online. Whether you’re a seasoned entrepreneur or a budding digital merchant, these platforms offer a smooth path to erecting your very own ecommerce domain.

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The appeal of website builders extends beyond their user-friendly interfaces and simplified design mechanics. In the dynamic realm of international ecommerce, these platforms have blossomed into powerful tools for venturing into global markets. 

Let’s discover why opting to construct an ecommerce store through a website builder is your passport to international triumph.

Say Goodbye to Complicated Code

No more scratching your head over tricky coding – today’s website builders make setting up your digital shop as simple as a few clicks. If you’ve got your eyes on customers from all over the globe, these website builders have your back. 

And it’s not just about the techie stuff. They’re here to guide you and give you a hand in reaching customers everywhere. Whether it’s making your store speak the local language or making sure prices show up in the right currency, these platforms help you connect with folks from all walks of life.

More Than Just Ease

Website builders are your go-to for global expansion. They offer insights into costs beyond their user-friendly interfaces. With international growth, financial clarity is key for effective planning. Ecommerce website builders provide a peek into hosting, domain expenses, and other fees, proving invaluable as your business embarks on uncharted territories.

Website builders are like your own personal superheroes, getting you ready for the global stage. Take Shopify Markets, a cross-border management solution that enables you to pinpoint, establish, initiate, enhance, and oversee your global markets, all through a solitary store, for example. It’s like a Swiss Army knife for going worldwide. They give you tools to tailor your shop for different countries. 

Imagine chatting with a shopper in Tokyo or Buenos Aires, making them feel right at home. It’s like speaking their language, even if you’re miles apart. And guess what? This friendly vibe boosts sales and helps your business grow, no matter where your customers are.

Weighing the Pros and Cons: Is This Approach Right for You?

Pros:

  • Simplicity at its Core: The intuitive nature of website builders empowers you to create a polished online store without grappling with convoluted coding or design intricacies.
  • Budget-Friendly Approach: In contrast to the expenses associated with hiring a web developer for a custom-built site, website builders offer an affordable alternative, particularly advantageous for those embarking on their entrepreneurial ventures.
  • Growth Partners: Website builders transcend the role of tools; they emerge as growth partners. These platforms provide robust support and an array of resources to steer your online enterprise toward success.

Cons:

  • Customization Boundaries: While website builders offer an array of customizable templates, there might exist limitations on the extent of tweaking permissible for your online store’s appearance.
  • Functionality Considerations: Depending on the intricacies of your requirements, website builders might not encompass every feature and functionality envisioned for your online store.
  • Ongoing Financial Commitments: Despite cost-effectiveness during setup, factoring in ongoing expenses such as hosting, domain registration, and other essential services is essential.

Sell Internationally Through an Online Marketplace

In the rapidly evolving world of international commerce, online marketplaces have emerged as potent conduits, offering businesses a direct link to a global audience. 

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With names like eBay, Alibaba, and the industry giant Amazon leading the way, these digital market hubs transcend geographical barriers and time zones, providing an avenue for businesses of all scales to access a diverse, international clientele. Let’s delve into the realm of online marketplaces and unearth how they uncover how they can pave your road to international success.

The Marketplace Landscape: A World of Opportunities

Imagine this scenario: Your product is on the cusp of being delivered to a customer situated on a distant continent. With platforms like eBay’s expansive global reach, you have the ability to seamlessly select delivery destinations, immediately broadening your potential customer base. 

This exposure to an extensive international audience is a strategic advantage, enabling you to showcase your offerings to a rich tapestry of cultures, preferences, and tastes.

The Speed of Entry: Efficiency at its Finest

One of the standout benefits of leveraging online marketplaces for international sales is the speed at which you can kickstart your operations. In contrast to the complexities of setting up a customized ecommerce site – a process often entailing intricate design, coding, and setup – selling through an online marketplace offers a streamlined path.

The steps are refreshingly simple: Upload your products, define relevant variables like shipping locations, and there you go – you’re all set to connect with a global audience. This streamlined efficiency is particularly appealing to those keen on seizing international opportunities without enduring lengthy setup phases.

However, as is often the case, advantages come with considerations, and in this context, cost takes center stage.

Balancing Cost and Convenience

The appeal of swift entry into international markets via online marketplaces comes with a financial trade-off. These platforms commonly levy higher fees compared to managing an independent website. While you save valuable time on setup, you need to allocate a portion of your revenue to cover the expenses associated with using the marketplace.

For businesses equipped with a discerning cost-benefit evaluation, the strategy of employing online marketplaces alongside an independent ecommerce site can prove astute. This dual approach allows you to leverage the marketplace’s global reach while simultaneously capitalizing on the cost-effectiveness and branding autonomy offered by your autonomous website

Pros and Cons: Navigating the Marketplace Terrain

Pros:

  • Expansive Customer Base: Online marketplaces open gates to a sprawling, well-established customer base, enabling you to connect with a diverse array of buyers spanning the globe.
  • Ease of Operation: Selling via an online marketplace is often marked by simplicity. These platforms oversee crucial aspects of the sales process, including payment processing and shipping, allowing you to focus on delivering a seamless customer experience.
  • Support and Resources: Many online marketplaces offer an arsenal of resources and support mechanisms for sellers, encompassing advertising tools and dedicated seller assistance.

Cons:

  • Fees: The convenience of online marketplaces is counterbalanced by associated fees, comprising listing charges and a percentage of the sale price. It’s imperative to factor these costs into your pricing strategy.
  • Competition: Online marketplaces thrive in a fiercely competitive arena, teeming with sellers peddling similar products. Rising above the fray necessitates a finely honed strategy and a distinctive value proposition.
  • Limited Control: Operating within the confines of an online marketplace might curtail control over elements such as product listings and branding. This limitation could impact your capacity to set yourself apart from rival merchants.

Top 8 Tips for Selling Internationally

Venturing into the realm of international ecommerce is a thrilling journey that promises expanded horizons and increased profitability. However, the path to success in global markets requires careful planning and strategic execution. In this section, we’ll equip you with essential tips to set you on the path to international selling triumph.

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Tip #1: Select New Markets Carefully

Diving into a new international market demands meticulous consideration. While the allure of potential profits is enticing, a prudent approach involves assessing multiple factors:

  • Language Spoken: Communicating with your target audience in their language builds rapport and trust.
  • Consumer Culture: Understand cultural nuances and preferences to tailor your approach.
  • Import/Export Licenses: Navigating legal requirements ensures seamless transactions.
  • Cost of Shipping: Evaluate shipping expenses to determine viability.
  • Political Stability: Stable markets reduce uncertainties in operations.
  • Tax Landscape: Grasp tax implications to avoid unexpected costs.

Comprehensive evaluation yields insights into markets ripe for your products.

Tip #2: Apply Relevant Marketing

Your established marketing strategies may have proven successful locally, but international markets demand adaptability. Tailor your approach based on local consumer behavior and preferences:

  • Research Consumer Habits: Analyze how target markets search for and engage with products.
  • Localized SEO: Optimize your content for search engines specific to each market.
  • Diverse Channels: Explore various advertising channels relevant to each region.

By aligning marketing tactics with regional nuances, you maximize the impact of your efforts.

Tip #3: Localize Your Store

Create a personalized shopping experience that resonates with international buyers:

  • Language Localization: Offer multiple language options to enhance accessibility.
  • Cultural Sensitivity: Adapt visuals and content to align with cultural norms.
  • Currency Conversion: Display prices in local currencies for seamless transactions.

A localized store establishes a connection with global customers, fostering trust and engagement.

Tip #4: Choose Payment Options Carefully

Facilitate smooth transactions by offering a diverse array of payment methods:

  • Multi-Card Acceptance: Support various credit card types to accommodate preferences.
  • Digital Wallets: Embrace popular payment platforms like PayPal and others.
  • Currency Flexibility: Allow transactions in multiple currencies to simplify purchases.

Enhanced payment options cater to diverse customer preferences, reducing purchase friction.

Tip #5: Understand Tax Rules and Regulations

Navigate the complex world of international taxation to avoid legal pitfalls:

  • Comprehensive Research: Study tax regulations of target countries to ensure compliance.
  • Pricing Strategy: Incorporate taxes into product pricing for transparent transactions.

A grasp of tax implications safeguards your business from unforeseen financial setbacks.

Tip #6: Pick a Fulfilment Center

Leverage fulfillment centers to streamline operations and expedite deliveries:

  • Localized Warehousing: Store inventory in or near target markets for swift order processing.
  • Efficient Order Fulfillment: Fulfillment centers handle packing and shipping, enhancing efficiency.

Utilizing fulfillment centers minimizes shipping costs and bolsters customer satisfaction.

Tip #7: Shipping & Returns Policy

Transparent shipping and returns policies mitigate complexities for international customers:

  • Returns Solutions: Partner with fulfillment centers offering seamless return options.
  • Clear Shipping Guidelines: Specify costs and timeframes for international shipping.

Clarity in shipping and returns fosters trust and customer loyalty.

Tip #8: Facilitate Local Customer Service

Invest in local customer support for enhanced customer satisfaction and retention:

  • 24/7 Availability: Provide support in time zones convenient for target markets.
  • Cultural Alignment: Train support teams to understand and address cultural nuances.

Local customer service demonstrates commitment and cultivates lasting customer relationships.

Selling Internationally: FAQs

Expanding your business into international markets offers various compelling reasons. It opens doors to a broader customer base, tapping into diverse cultures and preferences.

International selling bolsters revenue streams, reduces dependence on local economic fluctuations, and enables you to capitalize on peak seasons across the globe. Moreover, it drives innovation as you adapt your products and strategies to cater to a global audience.

While the world is diverse and dynamic, certain product categories tend to perform exceptionally well on the international stage. Fashion, electronics, beauty products, health supplements, and unique artisanal goods often resonate with global consumers. Niche products with a universal appeal, coupled with items that cater to specific cultural preferences, can find a receptive audience internationally.

Venturing into international markets offers a multitude of benefits:

  • Revenue Growth: Expanding your reach translates to increased sales and profitability.
  • Diversification: Reduced dependence on local markets mitigates risks associated with economic fluctuations.
  • Extended Peak Seasons: Capitalize on peak buying periods in different countries.
  • Innovation: Adapting to diverse preferences fosters product and strategy innovation.
  • Brand Exposure: International presence enhances brand visibility and reputation.

Successful international selling requires meticulous planning and execution. Key elements include:

  • Cultural Awareness: Develop a profound grasp of the language and customs of the target country to build trust and foster connections.
  • Legal Acumen: Master the local laws and regulations governing sales and shipping for seamless international operations.
  • Trust and Connection: Cultivate cultural understanding to establish meaningful connections with customers from diverse backgrounds.
  • Smooth Operations: Navigate the intricacies of local regulations to ensure a hassle-free international selling experience.
  • Foundational Knowledge: Whether creating your own ecommerce realm or leveraging online marketplaces, these prerequisites serve as the bedrock of international success.

Overall, print on demand provides a flexible and efficient way to bring products to market.

International selling encompasses the practice of marketing and selling products to customers located outside your home country. It involves navigating diverse markets, addressing cultural differences, and adapting strategies to resonate with global consumers. International selling transcends geographical boundaries, opening doors to a world of opportunities and challenges.

Making international sales requires a strategic approach:

  • Research: Understand target markets, consumer preferences, and regulatory requirements.
  • Localization: Tailor your online store, marketing, and customer support to resonate with diverse audiences.
  • Payment Options: Offer a range of payment methods to facilitate seamless transactions.
  • Shipping and Fulfillment: Develop efficient shipping and fulfillment strategies to provide timely delivery.
  • Customer Service: Provide responsive customer support to address inquiries and concerns.

International sales thrive on meticulous preparation, adaptability, and a commitment to delivering exceptional customer experiences.

How to Sell Products Internationally: Summary

Expanding your ecommerce venture beyond borders demands careful planning and execution. From setting up a global-ready online store to mastering international marketing and customer service, this guide equips you with the knowledge to succeed in the exciting realm of international selling. Embrace these strategies, navigate challenges, and watch your business flourish on the global stage.

Remember, the world is your marketplace – seize the opportunity to reach customers around the globe and elevate your ecommerce success to new heights and beyond.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.