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Top 7 POS Systems For Indian Restaurants

November 30, 2023
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

Our article discusses a comprehensive list of 7 POS systems that meet the specific requirements of Indian restaurants.

Top 7 POS Systems For Indian Restaurants

Key Takeaways

  • Indian restaurants require specialized POS systems that cater to their unique needs, such as a unified payments interface, multi-language support, and e-wallet integration.
  • Shopify POS stands out for its robust mobile POS, customization options, and ecommerce integration, which is a great choice for Indian restaurant owners of all sizes.

Top 7 POS Systems for Restaurants in India

Indian restaurants need POS systems compatible with their market. Here are the best ones.

Shopify POS

Shopify POS is one of the most advanced point-of-sale systems available today that effectively supports restaurants in India with its outstanding feature set.

Shopify POS

Pricing

  • Software fee: Start at $0.
  • Hardware fee: Start at $39.
  • Processing fees: Start from 2.4%.

What Features It Offers For Restaurant In India?

  • Menu and Order Management: In India, restaurant owners can arrange their menus into categories such as vegetarian, savory, and dairy products, catering to various customer preferences. Shopify POS offers to buy online for curbside pickup. At the same time, the system cooperates with online ordering apps like Uber Eat to quickly and conveniently deliver food and beverage products.
  • Mobile POS: Given India’s vibrant roadside food culture, having a mobile POS system is crucial. With the Shopify POS app, compatible with Android and iOS devices, staff members can conveniently process orders and payments on the go, in a waiting line, or from anywhere within the restaurant, enhancing efficiency and customer service.

Who is Shopify POS best for?

  • Cafes or Coffeehouses. 
  • Thali restaurant. 
  • Vegetarian restaurants which offer online ordering.
  • Local restaurants with signature dishes.

POSist

POSist is one of the best POS systems for Indian restaurants in the market. Here are the details you must know.

POSist

Pricing

  • Software fees: Quote based.
  • Processing fees: Quote based.

What Features Does It Offer For Restaurant In India?

  • Streamline Payment For Multi-Locations: You can accept orders from multiple channels directly in the POS, including credit/debit cards, Rupay cards, cash, Bharat QR Code, and E-wallets like Paytm, PhonePe, and Google Pay.
  • Flexibility In Billing: POSist simplifies bill splitting, a much-desired feature for Indian diners who often eat out in groups. This function allows for a hassle-free dining experience, ensuring each customer is accurately charged for their share of the meal.

Who is POSist best for?

  • Multi-location restaurants.
  • Local restaurants.

eZee BurrP

If you’re searching for a top-notch POS system for Indian restaurants, eZee BurrP is an excellent option. Below are some important details to keep in mind.

eZee BurrP

Pricing

  • Software fees: Quote based.
  • Processing fees: Quote based.

What Features Does It Offer For Restaurant In India?

  • Inventory Management: eZee Burrp excels in its stock and inventory management capabilities, offering real-time updates on inventory levels and ingredient quantities. With this feature, Indian restaurants will no longer have to struggle with the daily volume of food and spices stock, ensuring the supply of ingredients for the restaurant is always fresh and stable. This system can also help reduce the risk of food waste at buffet restaurants, where large amounts of food are often supplied daily.
  • Order Customization: The system has a robust order customization feature well-suited to the diverse culinary practices of Indian restaurants, known for their wide variety of ingredients and spices. Consequently, restaurants can offer a highly personalized service, modifying dishes to cater to their diners’ specific preferences and dietary needs.

Who is this eZee BurrP best for?

  • Casual dining restaurants.
  • Fine-dining restaurants
  • Buffet restaurants.

Limestray

When it comes to finding a superior POS system for Indian restaurants, Limestray should be at the top of your list. 

Limestray

Pricing

  • Software fees: Quote based.
  • Processing fees: Quote based.

What Features Does It Offer For A Restaurant In India?

  • User-Friendly Interface and Multi-language support: Limestray’s Restaurant POS system stands out with its straightforward, uncluttered interface and multilingual support. This is particularly relevant for Indian restaurants, given the multitude of regional languages in the country. With staff potentially speaking different languages, Limestray can minimize training time and associated costs.
  • Offline Mode: Limestray’s POS system shines with its offline feature, letting your restaurant software run smoothly without an internet connection. It’s particularly beneficial for small eateries in night markets, food festivals, or remote locations.

Who is Limestray best for?

  • Dining restaurants.
  • Cafe or Coffeehouse.
  • Small restaurants.
  • Food trucks.

Lightspeed for Restaurant

If you’re searching for a top-notch POS system for Indian restaurants, you can’t go wrong with Lightspeed.

Lightspeed for Restaurant

Pricing

  • Software fees: Start at $69/month.
  • Hardware fees: Start at $39.                                                                                                                                                                                                                                                                                                                                                                                                          
  • Processing fees: Starts at 2.6% + $0.10.

What Features Does It Offer For Restaurant In India?

  • Tables and Order Management: Lightspeed Restaurant POS offers a QR code feature for table-side ordering and payment. This feature is a great fit for busy Indian eateries with much foot traffic, especially during peak dining times. It allows guests to order and pay through a QR code, minimizing wait times for billing. This, in turn, allows for quicker table turnover and a potential boost in revenue.
  • Inventory Management: The inventory management feature offered by Lightspeed is impressive. It allows Indian restaurants to effortlessly sort and keep track of their cooking ingredients in real-time. This ensures they never run out of stock and can continue providing their customers with the dishes they love.

Who is Lightspeed for restaurant best for?

  • Local restaurants in central areas.
  • Cafe and Bakery.
  • Big restaurants with large inventory.
  • Hotel restaurants.

TouchBistro

Looking for an exceptional POS system for Indian restaurants? Look no further than TouchBistro! Here are some crucial details to bear in mind.

TouchBistro

Pricing

  • Software fees: Quote based starts at $69.
  • Hardware: quote-based.
  • Processing fees: 2.6% + 10c (through Square Payments).

What Features Does It Offer For Restaurant In India?

  • Flexible payment methods: TouchBistro allows merchants to accept a wide range of payment options, including cash, card, contactless payments, etc., for customers and the staff hassle-free experience. This feature is suitable for the culture of India, where there are many classes with different income levels and consumption habits. With TouchBistro, you always ensure your customers have the most suitable payment method.
  • Order management: The speed and convenience of taking orders at the table can increase efficiency and reduce errors. This is particularly beneficial during busy hours, where rapid service is critical. Furthermore, staff can easily accommodate specific customer requests, such as dietary restrictions or spice levels, which are common in Indian cuisine. 

Who is TouchBistro best for?

  • Local restaurants.
  • Food trucks. 
  • Small restaurants.

Toast

Toast is the next POS system on our list of the best options for Indian restaurants. Allow us to explain why.

Toast

Pricing

  • Software fees: Start at $0.
  • Hardware fees: Start at $0.
  • Processing fees: Start at 2.49% + $0.15.

What Features Does It Offer For Restaurant In India?

  • Order and Delivery: The Toast POS system provides various options for accepting orders, including commission-free ordering channels for takeout and delivery. Given the high volume of diners in Indian restaurants, this feature can significantly improve customer experience by making the ordering process more efficient and convenient. Additionally, it can also aid in table management and avoid overcrowding.
  • Analytics and Reporting: Toast’s advanced reporting and analytics capabilities allow Indian restaurant owners to dive into their sales data, identify popular dishes, understand peak hours, and track server performance. These insights are precious in the diverse and competitive Indian food service industry, where understanding customer preferences and operational efficiency can make a significant difference.

Who is Toast best for?

  • Cafe & Bakery offers delivery.
  • New restaurants with a limited budget 
  • Thali restaurants.
  • Pizzeria.

Methodology 

Here are a few factors that influence our ratings:

  • Popularity in India: We prioritize the selection of POS software with high popularity in India to ensure the system can operate smoothly in this market.
  • Features designed for restaurants: Restaurants have unique POS system needs. So we aim for systems that can satisfy features such as ordering and delivery, inventory management, and providing multiple payment methods, etc. 
  • Pricing: Price is also a factor affecting this ranking. We prefer to choose systems with the best features in the price range.
  • Customer reviews: We also rely on consumer reviews to produce rankings.

How Does POS Work in Indian Restaurants?

For Dining In

  • Book Seats: Customers can make reservations at the restaurant, and the POS system will record and track them.
  • Arrange Tables: The POS system for restaurants will automatically arrange tables for customers when there is an empty table and notify the staff.
  • Order: With POS, customers can easily order food without the help of a waiter. Some POS systems offer ordering by scanning a QR code at the table.
  • Prepare Items: The system automatically updates the customer’s order preparation status after ordering. As a result, Indian restaurant owners can avoid late service and missed service, which causes a loss of sympathy.
  • Update Inventory: POS systems will automatically update the inventory status of cooking ingredients. That way, you can quickly check and avoid out-of-stock best-selling ingredients.
  • Billing & Payments Processing: The customer’s invoice will be automatically calculated by POS based on an order basis. Besides, POS provides customers with a convenient and flexible payment experience right at the table, thus avoiding waiting in long queues for payment.
  • Customer Management: Thanks to the customer management feature, the POS can provide a personalized ordering experience for each customer based on the customer’s taste, recommended dishes, etc. This makes it easy to attract returning customers in the future.

For Delivery and Takeaways

  • Order Placement: When a customer orders in-person, over the phone, or through an online ordering system, the order is directly entered into the POS system.
  • Order Management: Once an order is placed, the POS system sends it to the kitchen display system or prints out a ticket in the kitchen. The kitchen staff then prepares the order. The POS system will track the time it takes for an order to be prepared and notify staff when it’s ready for pickup.
  • Delivery Management: The POS system can be integrated with delivery apps or software for delivery orders. Once an order is ready, the system can assign it to a delivery person and provide them with the necessary details, like the customer’s address. Some POS systems also provide real-time tracking of deliveries.
  • Payment Processing: The POS system handles the payment process after the order is ready or delivered. It calculates the total cost of the order, including taxes and any delivery fees.
  • Inventory Management: In the background, the POS system also keeps track of the restaurant’s inventory. As orders are placed, the system reduces the inventory levels of the ingredients used.
  • Customer Management: A POS system can also manage customer details and preferences, enabling the restaurant to provide personalized service.
  • Reporting: The POS system restores data for reports that offer insights into sales, revenue, best-selling dishes, and more.

FAQs

The ideal location for starting a restaurant largely depends on numerous factors, like the restaurant’s theme, target customers, competitors, regional preferences, and the overall business climate. Nonetheless, urban centers such as Mumbai, Delhi, Bangalore, Hyderabad, and Kolkata could be attractive choices for establishing a restaurant, as these cities boast diverse consumer bases with robust demand for a wide variety of local and international cuisines.
India has a diverse and rich culinary heritage, with many regional cuisines and dishes. Some of the most popular foods in India are curry, butter chicken, mutter paneer, dosa, tandoori chicken, and biriyani.
India offers many food delivery apps, such as Uber Eats, Swiggy, Zomato, Dunzo, and more. You can choose the correct application to link with your POS system depending on your needs.

Bottom Line

Above is our list of the top POS systems for Indian restaurants. If your Indian restaurants are looking for a POS system with the ability to help you manage menus and orders seamlessly, Shopify is an option that should be considered.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.