5 Best POS Systems For Jewelry Stores
By Sam Nguyen
This article will dive into the top 5 POS systems for the jewelry business to assist you in making an informed choice.
Key Takeaways
- Jewelry stores are one of the most unique forms of the retail industry due to the exceptionally high value of their products. Most jewelers need an industry-specific point-of-sale system with security features; orders, appointments, inventory, and customer management.
- Shopify POS is an excellent point-of-sale for jewelry stores thanks to its powerful mobile capability, robust e-commerce integration, rich customer profiles, and efficient multi-location inventory management.
Why Does My Jewelry Store Need A POS System?
Here are several reasons you need a POS system for your jewelry store:
- Save time and money: A point-of-sale is designed to streamline sales processes, automate tasks, and efficiently manage various aspects of your jewelry business. It reduces manual errors and handles administrative tasks, allowing you to focus on what truly matters - selling jewelry and serving your customers effectively.
- Enhance customer experience: POS can provide customers with an omnichannel purchasing experience. Customers can easily browse through your selection of models, place an order online with notes to preferences, and pick up their jewelry pieces at your store. All provided information will be synced seamlessly with the POS system. This way, staff can provide customers with the best possible service when they visit your physical store.
- Provide insights for growth: POS software will help you track sales and employee performance. Also, it can generate detailed daily reports of which products are selling well and which are not performing as expected, providing valuable insights for you to make informed decisions.
- Increase sales: POS will become a powerful aid by providing marketing campaigns, customized loyalty programs, and gift cards, encouraging customers to return to your store and make more purchases.
Which is the ideal POS system for your jewelry store?
Shopify POS
Shopify POS is the first name worth mentioning on this list. This point-of-sale system can help simplify management in multiple locations and offer excellent customer experiences in-store and online.
Pricing
- Shopify POS Lite: Start at $0/month.
- Shopify POS Pro: $89/month/location.
Stand-Out Features
Simplify operations across all locations
Shopify POS is an ideal solution that simplifies your business operations. It automatically tracks inventory across 1,000 locations, allowing you to ensure that the right products are always available.
Additionally, it includes a forecasting tool that helps you predict future inventory needs, enabling you to optimize your sales. For example, rings sell well on Valentine’s Day, while necklaces and earrings are popular during Christmas. By leveraging the demand forecasts, you can stay ahead of trends and increase sales and customer satisfaction.
In addition, the system provides detailed real-time reports on your business activities, making it convenient for you to search, review information, and compare data. With access to valuable insights, you can effectively optimize your marketing strategies for your business.
Enhance customer experience
Shopify POS provides tailored, personalized shopping experiences for each customer. The system can track customers’ purchase history, favorite colors, materials, and items, allowing businesses to understand better their preferences and behavior to serve them better.
Not only that, Shopify POS also focuses on exceptional customer service. With the Shopify POS system, you can empower staff to provide excellent customer service with inventory and order info and process. The software also supports various payment methods and reliable checkout anywhere. With just a few taps, staff members can effortlessly confirm the stock availability of jewelry or efficiently monitor the status of an order.
Who is this POS best for?
- Jewelry stores with multiple locations.
- Jewelry stores that offer custom-designed jewelry bracelets and other pieces
- Luxury jewelry store.
Vend (Lightspeed X-series)
Vend is the second pos system on this list. Vend works with a wide variety of POS hardware. In addition, its detailed reports and analytics will help you a lot in growing your jewelry store.
Pricing
- Lean: Start at $69/month.
- Standard: Start at $119/month.
- Advanced: Start at $199/month.
Stand-Out Features
Manage your entire jewelry inventory and catalog
Vend lets you easily manage and track your stock. The system allows you to upload products in bulk or enter them individually and set up variants or bundles. So that your store can act more efficiently.
Managing inventory can be challenging, especially when you have multiple stores. But with a POS system, keeping track of your inventory levels across all your stores becomes a breeze. This efficient system allows you to seamlessly transfer inventory between stores, ensuring that your inventory is always up-to-date and readily available whenever needed.
Customers management
With Vend, you can gather shopper information during the sale to tailor their in-store experience and establish customer profiles for future visits. Vend POS readily accepts all forms of payment, such as credit cards, contactless payments, gift cards, and mobile payments, giving customers the flexibility to pay as they choose.
Who is this POS best for?
- Handmade Jewelry Store
- Small jewelry store
- Vintage Jewelry Store
WJewel
WJewel has gained high praise from satisfied customers due to its exceptional performance as a point-of-sale system designed to facilitate the seamless management of jewelry stores. Its efficiency enables store owners to streamline operations, reduce costs, and enhance customer experience.
Pricing
- Quote-based.
Stand-Out Features
Wholesale Management
WJewel’s RFID tag support enables you to process large volumes of jewelry or diamond parcels efficiently. With a simple placement of a tray or envelope filled with jewelry onto the scanner, all items are rapidly scanned and identified. This exceptional feature is perfect for managing and selling jewelry in bulk, as it saves a considerable amount of time and streamlines operations.
Moreover, WJewel simplifies vendor management by providing tools to track inventory assigned to each salesman and deduct delivery invoices directly from their line. This feature makes managing stock way easier and helps avoid losing track of jewelry items.
Customer relationship management
WJewel incorporates built-in Customer Relationship Management (CRM) functionality. The software automatically records and tracks various customer activities, such as transactions, repairs, appraisals, layaways, payments, and even includes images of items in their purchase history. With customers with custom designs, this system can send automated SMS reminders, ensuring they do not forget their appointments.
Who is this POS best for?
- Jewelry wholesalers and manufacturers
- Jewelry stores that offer repair services.
Piro
Piro is well-known among jewelers as the software allows them to keep track of the manufacturing process, manage sales, and keep up with customer management all on one platform.
Pricing
- Starter: Starts at $299/month.
- Pro: Starts at $599/month.
- Enterprise: Starts at $999/month.
Stand-Out Features
Jewelry Casting Management
This standout feature of PIRO efficiently keeps track of the casting process, from mold creation to polishing, and ensures that each step is completed smoothly. Plus, it keeps track of all the materials you use, which is super handy for figuring out costs and keeping your inventory up to date. It’s also great for making sure the jewelry comes out top-notch with the quality as ordered. If you’re racing against the clock, it helps schedule everything so you won’t miss any deadlines.
Purchasing and Supply Management
PIRO Fusion is an exceptional tool that offers an advanced automation system for creating purchase orders for your vendors with precision and accuracy. It is designed to help you manage your inventory needs and ensure that you have the necessary materials and supplies when you need them.
By setting up reorder levels, it guarantees a continuous supply chain, mitigating the risk of stockouts. Notably, it has a built-in alert system for missing items and provides a structured approach to handling vendor returns.
Who is this POS best for?
- Jewelry manufacturing companies.
- Jewelry wholesale businesses
- Jewelry stores work with multiple vendors
The Edge
The Edge is the final name on this list as it helps jewelers establish and maintain a well-balanced inventory, optimizing sales and investments while ensuring a stable cash flow.
Pricing
- Basic: $4,600.
- Enterprise: $5,700.
Stand-Out Features
Customer relationship management
The Edge incorporates a comprehensive CRM functionality that allows you to capture customer details, including important information like birthdays and anniversaries. It lets you communicate with customers and stay up-to-date with their needs and preferences. The software automatically records and tracks customer interactions such as transactions, repairs, appraisals, layaways, payments, and even includes images of purchased items.
Furthermore, the CRM feature empowers you to conduct queries on your customer database, helping you identify who can be targeted with personalized marketing campaigns. This approach enables you to optimize your promotions and achieve a higher return on investment. You can leverage this functionality to send out tailored mailings and postcards to customers, offering them special incentives and exclusive offers.
Inventory Management
The Edge includes a comprehensive stock and inventory management system, making it convenient to optimize your inventory for maximum sales. With this system, you can effortlessly identify top-selling items and ensure their availability at all times. Since jewelry inventory can be complex, the inventory management feature allows you to handle multiple vendors, product lines, individual products, categories, and more. You can track products using barcodes or RFID chips, streamlining inventory tracking.
Detailed reports provide valuable insights into the performance of your products and inventory over time. These reports enable you to analyze trends and seasonal variations, empowering you to plan and adjust your stock management strategies accordingly. The flexibility of The Edge allows you to fine-tune your stock management to align with the unique characteristics of your marketplace, location, and customer preferences.
Who is this POS best for?
- High-volume jewelry stores
- Jewelry stores with multiple locations
Methodology
We have conducted a comprehensive comparison of several popular POS systems, taking into account various factors to determine the top 5 most suitable POS systems for jewelry stores.
- Features that jewelry stores need: Our chosen systems will prioritize customer relationship management and inventory tracking capabilities. Products of jewelry stores are high-valuable, so inventory management is critical to limit the risk of property loss. In addition, customer relationship management will help increase the number of loyal customers, increasing the store’s revenue. These are the top two factors for an ideal POS software for a jewelry store.
- Price: We have reviewed POS systems that offer price packages that match the quality, ensure that the cost is reasonable, and meet the needs of jewelry stores.
- Integrations: Managing a jewelry store involves many functionalities. Therefore, selecting a multifunctional POS system is an essential factor.
- Customer support: Customer service is also a crucial factor to consider when selecting a POS system for jewelry stores. It is essential to get your problems solved as soon as possible to serve your customers.
- Community reviews: We also looked at genuine user reviews to better understand their experience with POS systems.
POS For Jelwery Store: FAQs
Closing Thoughts
The five best POS systems for jewelry stores mentioned above offer an impressive array of features that cater to the unique needs of this industry. From inventory management to customer relationship building, these systems are poised to elevate the retail experience
