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Klaviyo Price: Everything You Need to Know

August 25, 2023
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

Klaviyo Price

In this article, we’ll explore the intricate landscape of Klaviyo pricing in 2023, empowering you to make informed decisions for your email marketing endeavors.

Key Takeaways

  • The Free Plan allows you to experiment with email flows, tools, and autoresponders before committing resources from your ecommerce budget.
  • The Paid Plan ranges from approximately $700 to $2000. 

An Introduction to Klaviyo Email Marketing

Klaviyo is a vital email marketing tool that aids online store owners in providing customers with more personalized experiences. Klaviyo is like a bridge between brands and their customers, making interactions more personal and effective. 

With Klaviyo, you can send out many SMS campaigns and make each message particular using clever automation. Handling content is easy and automatic. Klaviyo enables you to craft customer experiences across multiple channels; all managed from a single platform.

Klaviyo’s Unique Features

Klaviyo is like a unique tool for sending emails to people. It’s different and better in a few critical ways:

  • Friendlier Emails: Klaviyo’s emails feel like they’re from a friend. It uses what it knows about you to make emails that match your likes and interests.
  • Smart Choices: Klaviyo is super intelligent. It looks at how people behave and uses that smartness to send emails at just the right times and with things that people will like.
  • Easy Automation: Klaviyo makes things super easy. It can send emails by itself, like saying “hi” when you join a list or reminding you about something you want to buy.
  • Helps Shops Shine: Klaviyo makes online shops better at emails. It talks about extensive online shop systems, so they can use all the info they have to send excellent emails.
  • Always Improving: Klaviyo loves trying new things. It keeps adding cool stuff to make emails even better and to keep up with the newest ideas.
Klaviyo Price

The Benefits of Klaviyo

Klaviyo presents a highly advanced marketing automation tool, teeming with impactful methods to elevate your store’s visibility. If you’re seeking an email platform tailored for effective selling, Klaviyo might be your answer. 

Discover how Klaviyo Email Marketing can transform your business communications and elevate your marketing strategy. Here’s a closer look at the features that make Klaviyo a powerful ally in your marketing journey:

  • Appealing Email Templates: Klaviyo offers visually appealing email templates and an intuitive visual builder for effortless design customization. No programming skills are necessary to create automation workflows.
  • Seamless Integrations: Integrate seamlessly with prominent tools like Facebook custom audiences, providing a user-friendly means to enhance your email list.
  • Robust Segmentation: After customer opt-ins, Klaviyo enables precise email list segmentation based on diverse factors, including location and engagement on your landing pages.
  • Deep Shopify Integrations: Klaviyo’s connections with Shopify are comprehensive and impactful. It utilizes data from your Shopify store to deliver valuable insights to your customers.
  • Personalized Product Recommendations: Klaviyo facilitates customized product recommendations, ensuring you provide tailored follow-ups to your customers post-segmentation.

An Introduction to Klaviyo Pricing

Free Plan

Are you curious about email marketing but hesitant to commit financially? 

Klaviyo’s Free Plan is the perfect way to dive into the world of email campaigns without spending a dime. 

Designed with beginners and small businesses in mind, this plan offers you the chance to explore the power of email marketing without any upfront fees. 

  • Tiered Pricing: Klaviyo, like many email marketing companies, offers tiered pricing.
  • Free Plan Benefits: With 250 or fewer active profiles, you can use the free plan to test email flows, tools, and autoresponders before investing from your ecommerce budget.
  • Limitations of Free Plan: The free plan, accommodating up to 500 emails, requires double opt-in for subscribers and includes Klaviyo branding on your content.
  • Full Functionality: Despite limitations, the free plan provides access to data science, integrations, and other functionalities.

Whether you want to share exciting updates, promote products, or simply connect with your customers, Klaviyo’s Free Plan provides a risk-free opportunity to start your email marketing journey. So, let’s explore what this plan offers and how it can help you grow your business through effective communication.

While the Free Plan is great for getting started, the Paid Plans have added benefits to help you achieve even better results. These plans provide you with access to advanced features and tools that can enhance your email campaigns and help you connect with your audience in more meaningful ways.

For a monthly fee, which starts at around $20 for up to 300 contacts, you can overcome the limitations of the Free Plan and enjoy a broader range of options to make your emails more engaging and effective.

  • Added Support: Paid plans offer email and chat support access, which is unavailable in the free plan. However, support is limited to 46,000 contacts and 460,000 emails.
  • Scaling Pricing: Klaviyo’s pricing increases with contact numbers, extending to 150,000 contacts. Custom pricing is available for higher tiers.
  • Pricing Ranges: Monthly plans for 46,001 to 210,000 profiles range from approximately $700 to $2000.
  • Estimating Your Cost: Utilize Klaviyo’s website calculator by entering your contact count to calculate your pricing.
Klaviyo Price

Considering the Value:

Before deciding to purchase Klaviyo, it’s essential to consider the following aspects:

  • Double Opt-In Requirement: The free plan mandates a double opt-in for all subscribers. While this can ensure that you’re engaging with genuinely interested customers, it might also add an extra step in the sign-up process.
  • Branding on Content: Klaviyo places its branding on all content sent through the free plan. This can potentially impact your brand’s perception and your communications’ professionalism.
  • Cost Consideration: Klaviyo’s pricing can be relatively high compared to other available tools. It’s crucial to assess whether the features and benefits provided justify the investment.

Other Klaviyo Pricing Options: SMS

As you delve into Klaviyo’s pricing options and consider the best fit for your needs, it’s essential to know that there’s more to explore beyond email campaigns. Klaviyo allows you to connect with your audience in different and exciting ways.

One such avenue is Klaviyo’s SMS messaging option. While Klaviyo is known for its email marketing prowess, it extends its capabilities to the realm of SMS. 

Here’s how it works and what you need to know:

  • SMS Messaging: Klaviyo allows you to send text messages to your subscribers. This can be a great way to reach your audience more directly and instantly.
  • Cost Structure: The cost of sending SMS messages varies based on the recipient’s country and includes carrier fees. For example, sending an SMS within the USA costs 1 credit, which is priced at $0.01. If you want to send MMS messages (including images or videos), it requires 3 credits, totaling $0.03.
  • Short Codes: Klaviyo also offers short code options, which are special phone numbers used for sending text messages. Standard short codes are priced at $650, while vanity short codes (which you can customize) are priced at $1,150.

Incorporating SMS marketing into your Klaviyo strategy can provide a unique and engaging way to connect with your subscribers. While Klaviyo is known for its user-friendly tools for email campaigns, it’s worth exploring how SMS messaging can complement your marketing efforts and help you reach your audience in new and innovative ways.

Klaviyo Pricing for Email and SMS

Consider Klaviyo pricing as a comprehensive package encompassing email and SMS options for those seeking an integrated approach. By utilizing both email and SMS within Klaviyo, you gain the advantage of efficient management, saving time and money, and reducing frustration.

Benefiting from combined email and SMS marketing is a powerful way to elevate your customer service and marketing tactics to new heights.

Key Benefits:

  • Holistic Experience: Each email and SMS marketing plan grants access to unlimited email sends, comprehensive email support, and many other features. This all-inclusive toolkit empowers you to oversee the entire customer journey, enabling seamless connections with your target audience and creating new sales opportunities.
  • Actionable Insights: Klaviyo’s email and SMS marketing packages provide valuable insights into campaign performance. With these insights, you can monitor all messaging activities from a single interface, comprehend the ROI of each channel, and engage through customers’ preferred communication methods. This enhances the likelihood of cultivating repeat clientele.
  • Pricing Dynamics: Whether opting for solely email marketing or combining it with SMS, it’s important to recognize that the pricing structure is relatively higher. However, the greater your contact base, the more substantial the value derived from Klaviyo’s offerings. This positioning often aligns well with larger businesses.

Klaviyo’s pricing model extends beyond mere email marketing. It is dedicated to equipping you with the resources necessary to craft exceptional customer experiences. The choice between email-only or combined email and SMS solutions warrants consideration, as Klaviyo’s offerings are tailored to furnish valuable insights and seamless interactions for businesses aiming to excel.

Klaviyo Price

Understanding the Nature of Klaviyo Pricing

To decide if Klaviyo’s pricing suits your Shopify or BigCommerce store, assessing its value is essential. While Klaviyo isn’t the cheapest option for email marketing compared to alternatives, it offers a range of advanced features that can enhance your interactions with your audience.

Klaviyo stands out with its powerful segmentation and social media integrations, elevating your connections with customers.

  • Key Point: Klaviyo’s pricing is based on “Active Profiles,” not just subscribers, as with other tools. You’ll see your active and “suppressed” profiles when you log into your admin section.

Unlike many platforms where you pay for everyone on your list, Klaviyo charges only those who actively engage and double opt-in for your content.

  • Benefit: This approach is advantageous, ensuring you don’t pay for those who sign up but don’t actively participate. Your expenses are focused on genuinely interested customers.
  • Tip: You can optimize costs by segmenting your active profiles based on engagement levels. This aligns with your customer reports and reduces expenses.

If you identify disengaged customers, you can place them in the “suppressed” category, cutting costs. This way, you can retain them on your list without incurring charges, keeping options open for future growth.

Klaviyo Pricing: FAQ

Yes, Klaviyo offers a range of pricing plans for its services. While a free plan is available with limited features, more comprehensive features, and higher usage thresholds are available through paid plans.

The cost of Klaviyo varies depending on factors such as the number of active profiles and the features you require. Prices start at around $20 per month and increase based on your needs and the size of your contact list.

Klaviyo has a free plan available with email support for the initial 60 days. During this time, you can create an account, bring in and synchronize your data, personalize templates and emails, and use many of Klaviyo’s features – all without spending a dime. Moreover, you can send a maximum of 500 emails to up to 250 contacts.

Yes, Klaviyo offers the option to pay for your subscription annually. This can often provide cost savings compared to paying monthly.

Remember to visit Klaviyo’s website or contact their support for the most up-to-date and detailed information regarding their pricing plans and payment options.

Final Thought: Is Klaviyo Pricing Right for You?

Whether Klaviyo price is justifiable rests on your individual needs and priorities. It’s good to know that while Klaviyo may not be the most streamlined option compared to competitors, it boasts contemporary templates and exceptional segmentation capabilities.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.