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How To Create A Facebook Shop Page: 5 Simple Steps

September 27, 2023
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

In this article, we will guide you through creating a Facebook Shop Page in five straightforward steps.

Key Takeaways

  • Step 1: Go to your Facebook Page and configure the Shop page.
  • Step 2: Set up your shop details.
  • Step 3: Configure your payments.
  • Step 4: Add products to your Facebook store.
  • Step 5: Managing your orders.

Why Should You Sell On Facebook?

In nowadays digital marketplace, selling on Facebook can offer you numerous advantages on a low budget and no technical knowledge background. Here are some reasons you should sell on this social media giant:

Why Should You Sell On Facebook?
  • Large and Active User Base: With millions of active users, Facebook provides a vast and engaged audience ready to discover and purchase your products.
  • Easy Setup and Accessibility: Creating a Facebook Shop is user-friendly, enabling businesses to get up and running quickly with minimal technical expertise.
  • Mobile-Friendly Shopping: As an increasingly mobile-oriented platform, Facebook ensures a seamless shopping experience for customers on their smartphones and tablets.
  • Personalized Marketing Opportunities: Facebook’s robust targeting options enable businesses to effectively tailor their marketing strategies and reach the right audience.
  • No Need for a Pre-existing Online Store: Even if you don’t have a dedicated online store, you can still establish and manage your products directly on Facebook.
  • Built-in Analytics Tools: Gain valuable insights into customer behavior and sales performance using Facebook’s analytics tools, allowing you to make data-driven decisions.
  • Unlimited Product Listings: There’s no restriction on the number of products you can showcase on your Facebook Shop, giving you the flexibility to feature your entire product range.
  • Direct Communication with Customers: Interact directly with your customers through the Facebook Shop page, fostering better engagement and building lasting relationships.
Why Should You Sell On Facebook?-1

What do you need to build a Facebook Shop page?

To build a Facebook Shop page, you will need the following:

  • A Facebook Account: You must have a personal Facebook account to create and manage a Facebook Shop.
  • A Facebook Business Page: A dedicated business page is essential for creating a Facebook Shop and showcasing your products.
  • Physical Items to Sell: Facebook Shop supports selling physical products only; digital products are not supported at this time
  • Agree with Facebook’s Merchant Terms: Before creating your shop, you must agree to Facebook’s Merchant Terms and follow their commerce policies.
  • Link to a Valid Bank Account: For payment processing and receiving funds from your sales, you’ll need to link a valid bank account to your Facebook Shop.
  • Have a Tax Identification Number: If your business is based in the United States, you’ll need a tax identification number for tax purposes. The specific type of tax identification number required may vary based on your business’s location.

How do I set up a Facebook Store using Facebook?

Before setting up a Facebook Store, you need a Facebook page for business. Then follow these simple steps below to start selling online on Facebook.

Step 1: Go to your Facebook Page and configure the Shop page.

  • Log in to your personal Facebook account and navigate to your Facebook Page.
  • On the top section of your page, click on the “Settings” tab.
  • From the left-hand menu, select “Templates and Tabs.”
  • Scroll down and find the “Shop” tab. Click on the “Add Tab” button to add the Shop section to your Page.

You have to be an admin on your Facebook business page. When you’re logged in, you’ll see the Shop tab on the left side of the page. Your customers won’t see it, but you will.

Step 2: Set up your shop details.

  • After adding the Shop tab, click the “Shop” tab on your Facebook Page.
  • You will be prompted to set up your shop details. Click on the “Get Started” button.
  • Select your business type, whether a physical or online shop.
  • Choose the currency in which you want to display your product prices.
Choose the currency in which you want to display your product prices.
  • Agree to the Merchant Terms and Policies.
  • Click “Continue.”

Step 3: Configure your payments.

  • Next, you need to set up your payment processing. Click on “Set Up Payment” to begin.
  • Choose the payment method you prefer. You can use Facebook’s payment system or integrate with an external provider.
  • If you select Facebook’s payment system, enter your business’s bank account information for receiving payments.
  • Follow the on-screen instructions to complete the payment setup.

Step 4: Add products to your Facebook store.

  • Now that your shop is set up, click the “Add Product” button to add items to your store.
Add products to your Facebook store.
  • Enter the product details, including name, description, price, and images.
  • You can also organize your products into different categories to make browsing easier for customers.
product details, including name, description, price, and images
  • Once you’ve added all the necessary information, click “Save” to add the product to your Facebook Store.
Step 4: Add products to your Facebook store-3

Step 5: Managing your orders.

  • When a customer purchases your Facebook Store, you’ll receive notifications of the orders.
  • You can manage your orders and communicate with customers through your Shop section’s “Orders” tab.
  • Fulfill the orders promptly and keep your customers updated on the status of their purchases.
  • Don’t forget to utilize Facebook’s built-in analytics tools to gain insights into your shop’s performance and customer behavior.
Step 5: Managing your orders-3

How to sell on Facebook via your existing ecommerce store

Selling on Facebook via your existing e-commerce store can be a smart strategy as it offers several benefits:

  • Reach a Bigger Audience: With billions of people using Facebook, you can access a massive pool of potential customers. More eyes on your products mean more sales opportunities.
  • Chat and Engage Directly: Facebook lets you interact directly with customers through comments and messages. It’s a great way to build relationships, answer questions, and show your brand’s human side.
  • Easy Sharing for Word-of-mouth: People who love your products can easily share them with their friends on Facebook. It’s like free advertising and a boost to your brand’s reputation.
  • Double Up Your Sales Channels: By integrating Facebook with your online store, you’re using your website and social media to sell. That’s a double win for your business!
  • Get Insights for Improvement: Facebook’s analytics tools give you valuable data on customer behavior. You can use this info to fine-tune your marketing and improve your products.

Most e-commerce platforms offer built-in features or plugins that allow you to connect your online store with Facebook. This integration lets you sync your product listings, inventory, and orders between your website and Facebook Shop, streamlining the selling process. Here’s a guide on how to sell on Facebook using your existing e-commerce store:

  • Step 1: Set Up Your Facebook Shop:

Once you’ve integrated your e-commerce store with Facebook, you can set up your Facebook Shop using the same process as creating a standalone Facebook Shop (as outlined in the previous response). This will allow you to showcase your products directly on your Facebook Page, making it convenient for customers to discover and purchase items.

  • Step 2: Product Synchronization:

Ensure that your product information, such as product names, descriptions, images, and prices, is synchronized accurately between your e-commerce store and Facebook Shop. This synchronization keeps your product listings consistent and up-to-date across both platforms.

  • Step 3: Enable Seamless Checkout:

To enhance the shopping experience for your customers, enable seamless checkout options on Facebook. This allows customers to complete their purchases without leaving the social media platform, reducing friction and increasing the likelihood of completed transactions.

  • Step 4: Promote Your Facebook Shop:

Once your Facebook Shop is up and running, promote it through your regular social media channels, email newsletters, and website to drive traffic and attract potential customers.

Numerous e-commerce platforms support seamless integration with Facebook. Some popular options include:

  • Shopify: Shopify offers a straightforward integration with Facebook, allowing you to sync your products and manage orders seamlessly.
  • BigCommerce: BigCommerce offers built-in features to connect with Facebook and leverage its e-commerce capabilities.
  • WooCommerce: This WordPress plugin lets you connect your WooCommerce store with Facebook to create a Facebook Shop.
  • Magento: Magento provides extensions that allow you to set up a Facebook Shop and manage products effectively.

How to sell on Facebook via Shopify

Shopify is a powerful e-commerce platform that allows you to sell your products online, including on Facebook. Its robust features and seamless integration are why we recommend you sell on Facebook via Shopify. 

How to sell on Facebook via Shopify

Shopify works great with Facebook and smoothly connects your products and sells them without fuss. The best part is Shopify gives you smart data analytics to see how your sales are going and lets you make your marketing even better.

Before you start selling on Facebook via Shopify, there are a few things you need to prepare:

  • You will need to have a Facebook account and a Facebook business page.
  • You will also need a Shopify account and an online store set up with the products you want to sell.
  • Make sure you agree with Facebook’s Merchant Terms and have linked your account to a valid bank account.

Here is a step-by-step guide for you on how to sell on Facebook via Shopify:

  • Go to the “Sales Channels” section of your Shopify admin and click on the “+” button to add a new sales channel.
  • Select “Facebook” from the list of available sales channels and click on the “Add channel” button.
  • Follow the prompts to connect your Facebook account and set up your Facebook Shop.
  • Once your Facebook Shop is set up, you can start adding products from your Shopify store by going to the “Products” section of your Shopify admin and selecting the products you want to publish on Facebook.
How to sell on Facebook via Shopify-2

Some tips and tricks for selling on Facebook via Shopify you need to know:

  • Make use of Facebook’s advanced targeting options to reach your desired audience with your ads.
  • Take advantage of Shopify’s seamless integration with Facebook to provide a smooth shopping experience for your customers.
  • Use Shopify’s data analytics tools to track sales and optimize marketing efforts.

How to sell on Facebook via BigCommerce

BigCommerce offers seamless integration with Facebook, making setting up and managing your Facebook Shop easy. Here’s a step-by-step guide on how to do it:

How to sell on Facebook via BigCommerce
  • Step 1: Create a BigCommerce Account:

If you don’t have a BigCommerce account, sign up for one on their website (www.bigcommerce.com). Choose a plan that suits your business needs.

  • Step 2: Connect Your Facebook Business Page:

Log in to your Facebook account and navigate to your business page. Click on the “Settings” tab, then select “Templates and Tabs” from the left-hand menu. Scroll down and click on the “Connect Account” button next to BigCommerce.

  • Step 3: Authorize the Integration:

You’ll be redirected to BigCommerce, where you must authorize the integration with your Facebook Page. Follow the instructions to grant permission.

  • Step 4: Set Up Your Facebook Shop:

On your Facebook Page, click on the “Shop” tab to access your Facebook Shop settings. Follow the prompts to set up your shop details, such as business type, currency, and merchant terms.

  • Step 5: Choose Your Products:

Select the products from your BigCommerce store that you want to showcase on your Facebook Shop. You can organize them into categories to make navigation easier for your customers.

  • Step 6: Configure Payment and Shipping:

Set up your preferred payment and shipping methods for customers to complete purchases on Facebook. You can choose to use Facebook’s native payment system or integrate with other providers.

  • Step 7: Review and Publish:

Double-check all the settings and product details to ensure everything is accurate and up-to-date. Once you’re satisfied, click on the “Publish” button to make your Facebook Shop live.

  • Step 8: Promote Your Facebook Shop:

Now that your Facebook Shop is up and running, promote it across your social media channels, email newsletters, and website to attract more customers and increase sales.

  • Step 9: Manage Your Facebook Shop:

Regularly monitor your Facebook Shop for orders and customer inquiries. Stay engaged with your customers, respond to messages promptly, and provide excellent customer service to build trust and loyalty.

How To Create A Facebook Shop Page: FAQs

According to the Meta Business Help Center, to sell on Facebook Commerce surfaces as a business, your Facebook account and Page or your Instagram professional account must meet the following requirements:
  • Comply with their policies.
  • Represent your business and your domain.
  • Be located in a supported market.
  • Demonstrate trustworthiness.
Additionally, if you are using Shopify to list products on Facebook using the Facebook Shop feature, your store needs to be located in a country or region where the Facebook Shop feature is available, and you need a Facebook Page for your business.
No, creating a Facebook Shop page is free and simple. Businesses can choose the products they want to feature from their catalog and then customize the look and feel of their shop with a cover image and accent colors that showcase their brand.
For carousel ads, collection ads, and Shops, product images display in a square (1:1) format. The minimum image size is 500 x 500 px, but 1024 x 1024 px is recommended for best quality.
There are restrictions on certain products that can be sold on a Facebook Shop page. Your business must sell physical goods that comply with Facebook’s merchant agreement and commerce policies.
No, you do not have to add your products manually. You can upload your products manually, use a product feed or an API or connect your catalog to an ecommerce platform like Shopify or Magento.
When creating a product listing for your Facebook Shop page, it is important to include detailed and accurate information about the product to help customers make informed purchasing decisions. Here are some key pieces of information you should include for each product listing: 
  • Product name
  • Product description
  • Product images
  • Price
  • Variants
  • Shipping Information
You can promote your products through Facebook advertising from your Shop page. Facebook offers a variety of advertising options to help businesses reach their target audience and promote their products.
You can create ads that showcase your products and drive traffic to your Shop page, where customers can browse and purchase your products directly on Facebook. Additionally, you can use Facebook’s advanced targeting options to reach the right audience for your products and increase the effectiveness of your advertising efforts.
Yes, there are specific guidelines and policies that you should follow when using the Facebook Shop feature. According to the Meta Business Help Center, businesses must comply with Facebook’s commerce policies and merchant agreements to sell on Facebook and Instagram.
These policies outline the types of products that can be sold on the platform and the requirements for product listings, shipping, and returns. It is important to carefully review these policies and ensure that your business complies with setting up a Facebook Shop page.
If your shop offers checkout, you can use Commerce Manager to fulfill orders from Facebook and Instagram. When you make a sale, you will receive an email and a Facebook notification so you can prepare orders for shipment.
You must ship the full order within the handling time you specified in Commerce Manager. After shipping the order, you can manually mark it as shipped or create and purchase shipping labels (to automatically mark orders as shipped). Be sure to provide tracking information to initiate your payout. If you do not include a tracking number for orders, Meta cannot confirm shipment, which may delay payment.
You can review payouts for each order in Commerce Manager. If a customer has an issue, they’ll contact your customer service email so you can try to fix it first. You may need to refund the customer. Issues you can’t resolve may result in dispute claims or chargebacks.
Yes, you can link your Facebook Shop page to your website or other social media channels by connecting an existing store to your main Page. To connect an existing store to your main Page, you can follow these steps:
    Open Store Locations in Business Manager.
  • Click + Add Stores.
  • Click Next.
  • Select Connect a Page and click Next.
  • Choose a Facebook Page by name or ID.
  • Fill out the fields under Connect a Page.
  • Click Save when you have completed all the fields.

Bottom Line

In conclusion, creating a Facebook Shop can significantly expand your online presence and sales potential. Follow these simple steps to set up your shop and tap into a vast audience.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.