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FedEx Shopify App: Best Solution to Streamline Shipping Processes

December 25, 2023
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

This article will give a comprehensive review of the FedEx Shopify app, an app designed to streamline shipping, improve customer experiences, and foster growth through suitable shipping solutions for your e-commerce business.

Key Takeaways

  • PH Ship, Rate, and Track is a standout FedEx Shopify app beneficial to both Shopify store owners and small to medium-sized e-commerce businesses.
  • The app streamlines shipping processes, saving you valuable time and resources. It offers real-time, accurate FedEx shipping rates, avoiding overcharging or undercharging.

A Quick Look At The FedEx Shopify App 

The FedEx Shopify App (also known as the PH Ship, Rate, and Track app) streamlines your shipping needs directly within Shopify. It allows for efficient label printing, reducing both time and errors. 

With real-time FedEx shipping rates displayed at checkout, your customers won’t face surprise costs. Additionally, it updates order fulfillment status and dispatches tracking information, effectively minimizing those frequent “Where’s my package?” inquiries. 

This FedEx Shopify app truly simplifies your shipping process while enhancing the customer experience.

Where to Purchase FedEx Shopify App

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The FedEx Shopify App is available in the Shopify App Store. For just under $20 per month, you can unlock an unlimited plan, maximizing your efficiency in managing shipments. 

If you are not sure yet, you can take advantage of our 15-day free trial to see if this app aligns with your business needs. 

FedEx Shopify’s Pros and Cons

Pros

  • Seamless Integration: The FedEx Shopify app syncs effortlessly with your Shopify store, enhancing your control over shipping operations and creating a unified user experience.
  • Automated Shipping: The app automates complex shipping tasks, such as producing shipping labels, working out shipping costs, and tracing packages, making your job easier and more efficient.
  • Time-saving: The automation of tedious manual tasks offered by the app frees up time, letting e-commerce store owners focus on other aspects of their business.
  • Global reach: With FedEx’s wide network, merchants can deliver products globally, expanding the potential customer base.
  • Tracking & Customer Satisfaction: With real-time tracking, your customers can always know where their packages are, promoting a sense of trust and satisfaction with your services.

Cons

  • Monthly Expense: While the app comes with a monthly cost that adds to your operational expenses, consider it as an investment towards improving efficiency, saving time, and enhancing customer service.
  • Learning Involved: Getting to grips with a new app always involves a learning curve. But once mastered, the array of functionalities the FedEx Shopify app offers could prove invaluable for your e-commerce operations.

Key Features of FedEx Shopify

  • The PH Ship, Rate, and Track app is certified by FedEx: This assures users that the app has met FedEx’s standards and quality checks, giving them confidence in the reliability and accuracy of the shipping processes.
  • Lets you integrate your FedEx account smoothly: This offers a seamless transition between the Shopify store and FedEx, saving time and reducing the potential for errors in shipping data. This integration also means your shipping operations and financials are connected, simplifying logistics and account management.
  • Provides real-time FedEx shipping rates and delivery estimates at checkout: By offering transparent shipping costs and delivery timelines, customers can make informed decisions, improving their shopping experience. Additionally, this feature can help prevent cart abandonment due to unexpected shipping costs, thereby potentially increasing sales conversions.
  • With one click, you can print FedEx shipping labels and necessary documents, includes: shipping labels, commercial invoices, Bills of Lading (BOL), and CSB-V: Streamlines the shipping process and saves time by reducing the manual labor involved in printing and managing shipping documents. It also helps reduce potential errors in documentation, ensuring a smooth delivery process and compliance with shipping regulations.
  • Auto fulfill orders and share tracking details with customers: Automatically fulfilling orders upon confirmation reduces delay and human error, leading to faster delivery times and higher customer satisfaction. Sharing tracking details with customers offers transparency, enhancing their confidence and trust in your store.
  • Supports packing in FedEx flat rate boxes or your own box: Flexibility in packing options can help businesses optimize costs and provide better shipping solutions to their customers. This feature is particularly beneficial for small to medium-sized businesses trying to keep shipping costs low.
  • Includes the FedEx Hold at Location feature: This feature allows customers to pick up their parcels from a designated FedEx location, offering convenience and flexibility, and can help reduce failed delivery attempts. It’s a great value-add to improve customer experience.
  • Display Real-Time FedEx Shipping Rates: This app displays the negotiated rates from your FedEx account on the Shopify checkout page based on the product weight, box dimensions, shipping destination, and so on. The Shopify FedEx app supports FedEx’s domestic and international shipping services in over 220 countries.
  • FedEx Tracking for Shopify Shipments: While creating the label, FedEx (fedex.com) returns the FedEx tracking number. Orders can be tracked by both you and your customers by clicking on the View your order link in the Order Shipped email.
  • Flexible Parcel Packing Method: Configure the Shopify FedEx App to determine how items should be packed automatically. While creating shipments online, this information will be sent to FedEx. Shipping can be calculated based on the total weight of the order. 

How to Integrate FedEx App into Your Shopify Store

Set up an app via the Shopify App Store

  1. Log into your Shopify App Store account.
  2. Locate and click on PH Ship, Rate and Track.
  3. Click “Add app” on the app’s detail page.
  4. In your Shopify admin panel, click “Install app” to allow app permissions.
  5. After installation, PH Ship, Rate and Track is accessible in the Apps section of your Shopify admin panel.

Set up an app via the Shopify admin panel

  1. Log in to your Shopify admin panel by appending “/admin” to your store’s URL (e.g., “yourstorename.shopify.com/admin”).
  2. Click “Apps” in the left-hand side menu.
  3. On the “Apps” page, click “Visit the Shopify App Store“.
  4. In the App Store, find and select PH Ship, Rate and Track .
  5. Click “Add app” on the app’s listing page, redirecting you back to the admin panel.
  6. Review the app details and permissions, then click “Install app.”
  7. Once installed, find the app in your “Apps” list to start using it.

Benefits of FedEx integration with Shopify

Here are some key benefits of integrating FedEx with Shopify:

  • Streamlined Shipping Process: FedEx integration can automate various shipping tasks like label generation, real-time shipping cost calculation, and shipment tracking. This can significantly reduce the time and effort needed to manage shipping.
  • Accurate Shipping Rates: Real-time FedEx shipping rates are displayed at checkout based on location, weight and size of the package. This transparency in shipping costs can improve customer satisfaction and help decrease cart abandonment rates.
  • Cost-Effective Shipping: Depending on your business model and shipping requirements, the integration may offer cost-effective solutions, including access to various FedEx services and discounted rates.
  • Global Shipping Solutions: FedEx’s vast global network means you can easily ship products worldwide, thereby expanding your potential customer base. This makes your Shopify store more appealing to international customers.
  • Improved Efficiency: With automated shipping and tracking, you can improve your operational efficiency. This might lead to quicker fulfillment times, fewer shipping errors, and increased overall productivity.
  • Scalability: As your business grows, the FedEx integration can scale with you. This means you can handle increasing shipping volumes without needing to significantly change your shipping process or invest in additional resources.
  • Enhanced Customer Experience: As FedEx integration allows tracking shipments in real time, customers can receive up-to-date information on their order status, which will enhance trust, communication and satisfaction
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Who Is FedEx Shopify App for? 

The FedEx Shopify App is designed for various types of users, primarily including:

  • Boutique Clothing Stores: Small to medium-sized fashion retailers that ship worldwide could significantly benefit from FedEx’s extensive global network and the app’s easy access to international shipping options. The real-time shipping rates and tracking features could provide a better customer experience, leading to increased customer loyalty and repeat purchases.
  • Home Decor Retailers: Businesses offering home decor items, particularly those with substantial and delicate products, would appreciate the FedEx Shopify app. FedEx’s reliable and comprehensive shipping options ensure these products arrive safely at their destinations. Also, the FedEx Hold at Location option can provide customers with the flexibility to pick up their orders when convenient, enhancing the customer experience.
  • Handcrafted Goods Stores: Sellers of handmade goods and artisanal products that often require careful shipping and handling can utilize FedEx’s trusted services. The automated label printing and order fulfillment features of the app can streamline their shipping process and improve accuracy, a boon for businesses with a broad assortment of unique items.
  • International Specialty Food Vendors: Businesses selling specialty food items with a necessity for prompt and secure delivery, especially for international orders, could benefit from this app. FedEx’s extensive global network and the app’s easy access to international shipping options can ensure these perishable goods reach customers in a timely manner.
  • High-End Electronics Stores: E-commerce stores selling high-end electronics, which often come with higher shipping insurance requirements, may find the FedEx Shopify app useful. The real-time shipping rates and automated shipping cost calculation features can help them accurately determine shipping costs and enhance transparency with their customers.

FedEx Shopify: FAQs

Yes, there is a FedEx app for Shopify called PH Ship, Rate and Track app. The app integrates with your Shopify store, allowing you to manage and streamline your shipping process directly from your store’s platform.
Absolutely. After installing the FedEx app on your Shopify store, you can connect your FedEx account to it. This gives you the ability to manage your shipping, print labels, calculate real-time shipping rates, and track your shipments all within Shopify.
Yes, FedEx has a shipping app. This app is designed to make it easier for businesses to manage their shipping processes. It offers features such as real-time shipping rates, label creation, automated order fulfillment, and shipment tracking.
Yes, FedEx does have a tracking app. The FedEx Mobile app allows you to track the status of your shipments, find FedEx locations, and customize your delivery options. In addition, the FedEx Shopify app also provides tracking capabilities, allowing your customers to track their orders directly from your store.

The Bottom Line

FedEx Shopify App integration is an excellent way to reduce shipping costs and save time. With Shopify FedEx integration, you can generate shipping labels and tracking numbers automatically, gain access to discounted shipping rates, offer free shipping, and more.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.