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Top 5 Ecommerce Solutions for Successful Online Businesses

August 22, 2023
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

In this article, we’ll explore and compare leading e-commerce solutions, guiding you toward the optimal choice for your online enterprise.

Key Takeaways

5 Best Ecommerce Software

  1. Shopify: Best for larger enterprises.
  2. BigCommerce: Best for businesses operating exclusively online.
  3. Volusion: Best for analytics-focused ventures.
  4. WooCommerce: Leading the pack as the ultimate self-hosted ecommerce software.
  5. Magento: Top-tier self-hosted ecommerce software tailored for larger businesses.

Best Hosted Ecommerce Software

  1. Shopify: Renowned as the finest hosted ecommerce software for larger businesses, offering a robust and versatile platform.
  2. BigCommerce: Excelling as the go-to choice for purely online businesses, providing comprehensive features tailored to digital commerce.
  3. Volusion: Standing out as the preferred option for those seeking top-notch analytics capabilities, making data-driven decisions a breeze.

Best Self-Hosted Ecommerce Solutions

  1. WooCommerce (powered by Bluehost): A clear leader in the realm of self-hosted solutions, offering an overall exceptional ecommerce experience, further enhanced by its partnership with Bluehost.
  2. Magento (powered by SiteGround): Holding the crown as the finest self-hosted solution for large businesses, it packs advanced features and high scalability with a solid foundation provided by SiteGround’s hosting prowess.

What’s the difference between ecommerce software and an ecommerce solution?

The distinction between “ecommerce software” and an “ecommerce solution” lies in their scope and functionality. Both terms refer to dedicated tools designed to facilitate the creation and management of online stores. 

Ecommerce Software: Streamlining Online Operations

Ecommerce software is a toolkit designed to enhance various aspects of online selling. It includes features for inventory management, payment processing, and customer engagement. Essentially, it powers your online store, keeping track of products, stock, and transactions. It also fosters customer relationships through personalized interactions.

Ecommerce Solutions: Comprehensive Online Success

Ecommerce solutions go beyond software, offering guidance and support for a thriving online business. They provide tools, insights, and strategies to navigate the competitive online market. An ecommerce solution is like a mentor, equipping you with the technical tools and knowledge to excel in digital commerce. 

While these terms are often used interchangeably, it’s important to recognize that an ecommerce solution might include a more holistic approach, providing the technological tools and insights, strategies, and resources to help businesses thrive in the competitive online marketplace.

Best 3 Hosted Ecommerce Solutions

#1. Shopify – Best ecommerce solution for larger businesses

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Why Shopify?

Shopify is our top pick ecommerce software in the market today. From small enterprises venturing into online sales to larger stores managing extensive inventories, Shopify offers a versatile platform that caters to a wide range of needs. Notably, even industry giants like Tesla and Penguin Books Store have found a home in Shopify’s ecosystem. 

Let’s delve into why Shopify shines as a stellar ecommerce solution, particularly for larger businesses.

Key features

Powerful Analytics Tools for Informed Decision-Making

Shopify Analytics has two main parts:

  • Product Insights: This component provides a detailed breakdown of which products are selling exceptionally well, identifies trending items, and pinpoints their geographical distribution. Furthermore, Product Insights grants you visibility into visitor traffic, search trends, and user interactions with your product pages. 
  • Sales & Customers: Uncover valuable data about customer behavior, purchase patterns, and cart contents. This insight enables you to tailor your offerings and marketing initiatives to align with customer preferences and tendencies.

While basic Shopify plans include access to Shopify Analytics, higher-tiered plans provide enhanced capabilities. These advanced features include:

  • Comprehensive Reporting and Analysis: Gain in-depth insights into every facet of your store’s performance, allowing you to make data-driven decisions with precision.
  • Real-Time Data: Monitor the real-time activity on your site, keeping you informed about the number of visitors and their interactions.
  • Advanced Segmentation Tools: Break down data according to your preferences, enabling you to dissect and analyze information based on your specific criteria.

Diverse Payment Integration for Seamless Transactions

Through partnerships with numerous payment gateways, Shopify offers a vast array of options tailored to your specific needs. With a selection of over 100 payment gateways, including renowned names like PayPal, Stripe, and Apple Pay, you have the flexibility to customize your payment methods to suit your audience and business model.

One notable option is Shopify Payments, an integrated payment solution that enables you to seamlessly accept credit cards, debit cards, and PayPal payments within your store. Merchants often gravitate toward Shopify Payments due to its robust security measures and advanced fraud protection.

Moreover, Shopify simplifies the intricate process of tax calculations. The platform’s innovative tax tool automatically computes taxes based on the customer’s location, eliminating guesswork and ensuring precise calculations. Furthermore, you have the flexibility to apply tax exemptions when necessary, enabling you to navigate tax complexities with confidence.

Empowering Cart Recovery Strategies for Maximized Conversions

Addressing the challenge of abandoned shopping carts, Shopify provides a strategic solution that translates potential losses into tangible gains. Shopify equips you with the ability to identify these abandoned carts, enabling you to review and strategize effectively.

A pivotal tool in this regard is Shopify’s capability to send personalized reminder emails to customers who have abandoned their carts. These emails can be customized to reflect your Shopify store’s branding and color scheme. Whether opting for Shopify’s pre-designed email templates or crafting your own, you possess the creative freedom to compose compelling messages that resonate with your target audience. Furthermore, these reminder emails can be dispatched manually or configured for automatic delivery through your designated workflow.

Shopify Dropshipping 

Shopify provides versatile avenues for showcasing your products to customers. It functions not only as a retail store platform for selling physical goods online, but it also offers the innovative option of dropshipping. 

You forego the need for inventory, as your chosen supplier takes charge of fulfilling customer orders directly. This means that once a customer places an order, your supplier handles the shipping process. Setting up your Shopify dropshipping store is hassle-free – simply secure a dependable supplier and effortlessly establish your dropshipping venture.

Pros:

  • Swift and User-Friendly Onboarding Process
  • Customizable Theme Options
  • Reliable and High-Performance Websites
  • Supportive Community Network
  • Integrated and Effective Marketing Tools
  • Seamless Multichannel Selling Capabilities
  • Wide Array of Apps Available via Shopify App Store
  • Built-in Search Engine Optimization Features
  • Effortless Custom Domain Setup

Cons:

  • Limited Availability of Shopify Payments in Certain Countries
  • Restricted Selection of Free Themes

Price

  • Shopify Starter ($5): Ideal for beginners looking to launch their online store with essential features.
  • Shopify Basic ($39): Suitable for small businesses and startups seeking a comprehensive ecommerce platform.
  • Shopify Advanced ($399): Tailored for established businesses aiming to scale their operations and access advanced functionalities.
  • Shopify Plus ($2000): Geared towards enterprise-level businesses requiring robust features and scalability.

Billed monthly

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Integrated sales channels

Facebook, Instagram, Google, Walmart Marketplace, eBay, and Amazon.

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#2. BigCommerce – Best ecommerce solution for large businesses

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Why BigCommerce?

BigCommerce stands as a distinguished ecommerce software choice, offering you the opportunity to construct your online store without grappling with intricate technology. What sets it apart is its comprehensive range of built-in features, placing the tools for success right within your reach. 

Particularly advantageous for online businesses, BigCommerce shines with its multifaceted capabilities, including robust multichannel functionalities and cutting-edge SEO tools.

Key features

Unlimited Storage, Bandwidth, & Product Capacity

Within the realm of BigCommerce, the concept of limits fades away. Catalog size, storage capacity, and incoming requests for your ecommerce store know no bounds. While sales are constrained, with the Standard plan capped at $50K, “Plus” at $180K, and “Pro” at $400K, enterprise-level plans liberate you from these confines. 

As with any ecommerce endeavor, a sleek design and streamlined assets optimize your BigCommerce store’s performance. The added advantage? No supplementary charges for additional bandwidth, ensuring a seamless and cost-effective operation.

High Uptime Rate for Uninterrupted Operations

Much like other cloud-based solutions, BigCommerce boasts an impressive 99% uptime rate, a crucial factor for maintaining sales and building trust with customers. This ensures your online store remains accessible even during peak periods like holiday rushes or flash sales. 

BigCommerce relies on off-site hosting such as AWS (Amazon Web Services), relieving you of maintenance and update responsibilities.

Persistent Cart for Seamless Shopping

BigCommerce introduces the Persistent Cart feature, ensuring that customers’ carts remain consistent across various devices. Whether customers start shopping on their smartphones and later return to the site using a desktop, their cart contents remain unchanged. This feature also preserves the cart’s contents after customers log in, accommodating the flexible and convenient shopping experience expected in modern ecommerce. 

Unlike browser-specific cookies, Persistent Cart ties products to customers’ accounts, further enhancing the streamlined journey.

Tailored B2B Solutions

BigCommerce caters comprehensively to B2B sellers, offering an integrated suite of tools to streamline operations and elevate user experiences. Notable features encompass:

  • Stencil themes thoughtfully optimized for B2B establishments.
  • Advanced product filtering, bolstered by responsive support and adept customer success management.
  • Seamless corporate account oversight, enhancing administrative control.
  • Facilitated Sales Representative Quoting, ensuring swift and precise client interactions.
  • Collaborative tools like Shared Shopping Lists and “Buy Again” foster convenience and loyalty.
  • An efficient Invoice Portal, simplifying financial transactions.

Effortless Single-Page Checkout

Cumbersome forms and multiple steps deter potential customers from completing purchases. BigCommerce recognizes this pivotal aspect and presents a streamlined solution – the Single Page Checkout. This succinct, distraction-free checkout minimizes hurdles, ensuring a seamless transition from selection to purchase. 

By providing customers with a clear and focused checkout experience, BigCommerce amplifies your conversion rates, transforming potential customers into delighted buyers.

Product Swatches

Across all BigCommerce editions, product listings encompass dimensions like size, color, or pattern choices. A diverse array of formatting tools, including checkboxes, size selectors, and dropdown menus, seamlessly integrate these options.

For products featuring visual variations, BigCommerce offers an intuitive solution – Product Swatches. This feature allows you to incorporate images or colors, providing customers with a rapid preview of each distinct variant, enhancing their browsing experience.

24/7 Support

No matter the time or day, assistance is readily available, ensuring that you’re never alone in your ecommerce journey. With a dedicated support team at your disposal, you can swiftly navigate challenges, seek guidance, and optimize your BigCommerce experience. This constant support reassures you that your business operations remain seamless, bolstering your confidence and enabling you to focus on what truly matters – growing your business.

Pros 

  • Feature-packed Ecommerce Packages
  • Complimentary 15-day Trial
  • Extensive Array of Integrated Sales and Marketing Tools
  • User-Friendly Website Builder
  • Unlimited Products, Storage, and Bandwidth
  • Zero Transaction Charge
  • Acceptance of Apple Pay, Google Pay, Amazon Pay

Cons

  • Premium Themes Can Be Costly (Many Exceed $200)
  • Absence of Domain Name in Plans
  • Technical Terminology May Pose Challenges in Understanding

Price

  • Standard ($39): Perfect for newcomers to the online market who want a self-managed online store.
  • Plus ($105): Ideal for businesses aiming to increase online presence, with proven marketing tools for better conversions.
  • Pro ($399): Tailored for growing ventures, offering a comprehensive feature set to scale operations.
  • Enterprise (Custom pricing): Designed for established enterprises, providing customized solutions for specific needs.

Billed monthly

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Integrated sales channels

Google Shopping, Facebook, price comparison engines, eBay, Amazon, Walmart, Etsy, and Instagram.

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BigCommerce Named a “Strong Performer” in the Ecommerce Space

BigCommerce has been receiving accolades in the ecommerce space, earning the title of a “Strong Performer” in two reports conducted by Forrester Research. The reports specifically focused on B2B commerce suites and B2C commerce suites, where BigCommerce scored the highest possible rating in five crucial criteria. These areas include Expanded Sales Channels (B2C Wave), A/B and Multivariate Testing, Platform Architecture, Platform Integration, Delivery Model, and Technology Partners and Marketplace (B2B Wave).

For digital businesses seeking the right technology solutions, Forrester Research’s evaluations play a significant role in decision-making. They carefully assess the leading software providers in the industry, ensuring businesses can make informed choices.

BigCommerce’s recognition as a “Strong Performer” is further backed by positive feedback from its customers. 

#3. Volusion – Best for tracking your store’s progress with analytics features

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Why Volusion?

Volusion emerges as a trailblazer, marking its inception in the year 1999. While it may not boast the extensive array of features synonymous with platforms like Shopify or BigCommerce, Volusion’s hallmark lies in its simplicity and user-friendly interface. This distinctiveness renders it an appealing option for businesses seeking to carve an online presence, steering clear of unnecessary complexities.

Key features

Central Insights with Analytics Tools

Volusion seamlessly presents vital metrics right on the dashboard, encompassing crucial data such as your Top 5 products and categories, sales figures for specific timeframes, and purchase trends. For a more comprehensive overview, delve into the Reports section, and if these insights leave you craving for more, the option to fashion custom reports awaits. 

While integrating Google Analytics and other tracking snippets like Facebook Pixel is indeed possible, it does present a slight challenge compared to our sample’s other ecommerce platforms. This process entails embedding a snippet of Javascript Code into your chosen template, requiring a bit more effort.

Email marketing

Incorporating and managing your customer base receives a seamless boost through Volusion’s email integration, particularly with the integration of Mailchimp. While you’ll need to add it on, the synergy between Mailchimp and Volusion streamlines operations, allowing you to harness customer and shopping history data. This synergy empowers you to effortlessly dispatch post-order emails, promotional offers, and top-of-mind communications.

Design

Within the Design realm, Volusion presents an array of 45 Templates, including 11 complimentary choices during testing. The option to upload your logo further personalizes your storefront. The Style Editor facilitates the manipulation of your store’s color palette and font selections. 

Themes come primed with specific color harmonies, though these can be customized within the Custom Styles section. While the array of available elements, such as testimonials, maps, and portfolios, isn’t as extensive as some other ecommerce platforms, the inclusion of drag-and-drop functionality makes the incorporation of new content into your shop a seamless endeavor.

Support

Volusion’s robust help center encompasses approximately 600 articles, thoughtfully categorized into sections such as “Get Started,” “Grow Your Business,” and “Design Your Website.” These informative resources provide valuable guidance, albeit necessitating a periodic review to update obsolete links.

Direct engagement with Volusion’s support team is easily attainable. Responses are promptly visible within the chat interface and simultaneously forwarded to your registered email account. Anticipate an approximate half-hour wait for a response, characterized by a welcoming and informative tone. Notably, the support representative extends their involvement by subsequently furnishing supplementary insights after the initial query resolution.

Hotline support is accessible starting from the Professional package tier, while Business subscribers are granted access to the esteemed VIP support, tailored to elevate the support experience.

Pros

  • The impressive array of analytics features
  • Effortless management of multi-channel selling directly from your dashboard
  • Robust site speed performance for a seamless user experience
  • Easily adaptable and expandable to suit your specific needs
  • Round-the-clock customer support for reliable assistance
  • Attractive and responsive templates that enhance your store’s visual appeal

Cons

  • The absence of blogging tools potentially limiting your marketing approach
  • Restricted bandwidth allocation, which could lead to unanticipated fees in the future

Price

  • Personal ($35/month): Tailored for individuals and small enterprises launching their online presence.
  • Professional ($79/month): Ideal for growing businesses seeking advanced features to enhance their online operations.
  • Business ($299/month): Geared towards established enterprises aiming to scale and optimize their ecommerce endeavors.
  • Prime (Based on GMV): Designed for high-performing businesses with substantial Gross Merchandise Value.

Billed monthly

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Integrated sales channels

Google Shopping, Walmart, Pinterest, Rakuten, Facebook, Instagram, Amazon, eBay

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Best 3 Self-Hosted Ecommerce Solutions

#1. WooCommerce (powered by Bluehost) – Best overall self-hosted ecommerce software

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Why WooCommerce?

If you’ve ventured into the world of WordPress, then WooCommerce seamlessly extends your WordPress journey to encompass the realm of online commerce. Think of it as WordPress’s dependable ally, stepping in to declare, “Fear not, I’m here to amplify your ecommerce endeavors!”

Key features

Versatile, Secure Payment Options

WooCommerce arrives equipped with an array of payment avenues, from major credit cards and bank transfers (BACS) to checks and cash on delivery. This comprehensive spectrum extends further with 140 region-specific gateways to seamlessly integrate with. Options like WooPayments, Stripe, PayPal, Square, and Amazon Pay join forces, bolstered by support for Apple Pay, Google Pay, subscriptions, and deposits.

Unparalleled Extension Repository

With a repository boasting over 400 official WooCommerce extensions and an array of plugins, your ecommerce venture stands enriched. This treasure trove spans categories, encompassing payment gateways, shipping solutions, marketing tools, and store management functions.

Diverse Array of Themes

Unveils a tailor-made theme that resonates with your vision. WooCommerce harmoniously blends with themes you’re already acquainted with and cherish, encompassing renowned options such as WordPress’s default themes and sought-after third-party selections like Astra, Divi, Hello, and more.

Seamless Integration with WordPress Content

Elevated brands thrive on compelling content. WooCommerce finds its foundation in WordPress, allowing you to seamlessly weave ecommerce prowess into the tapestry of the world’s beloved blogging platform.

Effortless Order Management on the Move

Harnessing the power of WordPress, the Woo dashboard assumes a familiar guide for store managers, streamlining product updates and order fulfillment. Expedite tasks with automated tax calculations, real-time shipping rates courtesy of leading carriers, opportunities for in-home label printing, and a user-friendly mobile app catering to both iOS and Android users.

For the ultimate WooCommerce journey, we highly recommend joining forces with Bluehost. Why, you ask? Well, when the dynamic duo of WooCommerce and Bluehost team up, something extraordinary takes place, and you’re in for a treat with a splendid array of benefits:

  • Explore a treasury of over 49 themes and the icing on the cake is that they come at an incredibly reasonable price, averaging around $38. A steal compared to the hefty $100 price tag often associated with platforms like Magento.
  • Embark on your ecommerce adventure with Bluehost’s plans, which kick off at an inviting $13.99 per month.
  • Elevate your WooCommerce experience with a diverse range of extensions, each costing an average of just $79 per year.
  • Unlock a universal language for your business by effortlessly translating your site into a staggering 24 languages.
  • Dive into the exciting world of multichannel selling. With a paid extension, you can seamlessly connect with customers on Amazon, eBay, and Instagram. And the cherry on top? You can venture onto Facebook for free!
  • Propel your store to new heights with robust SEO support. (Pssst, SEO stands for Search Engine Optimization – the art of climbing up the ranks in search engines like Google. The higher you go, the more visitors and potential sales come your way.)
  • Infuse your store with a touch of your unique style by seamlessly adding and customizing products.
  • Simplify the shopping experience for your customers by offering diverse payment options, including the ever-popular PayPal and the ubiquitous Visa.

However, it’s only fair to acknowledge that while WooCommerce paints a rosy picture, it does come with its intricacies, much like its counterpart, Magento. Navigating these waters might require a certain degree of technical know-how. Additionally, some add-ons which come bundled in with Shopify and BigCommerce plans might come with a slightly higher price tag when integrated into your WooCommerce setup.

Pros

  • Freedom to use without any cost
  • Quick and straightforward installation process
  • Versatility in selling an array of products and services, accepting bookings, and managing recurring payments
  • Capability to accept deposits, making transactions even more flexible
  • Option to sell pre-orders catering to different sales strategies
  • Wide range of available payment gateways to suit your preferences
  • The abundance of extensions to enhance your store’s functionality and features

Cons

  • The necessity to purchase web hosting, a domain, and an SSL certificate separately
  • Limited multichannel integrations compared to some competing platforms

Price

  • Monthly Fee: $0
  • Web Hosting: $120 per year, ensuring reliable online presence.
  • Domain Name: Averaging $15, with potential variations based on private seller purchases, enabling personalized web addresses.
  • Theme: $0 to $100 per year, offering diverse design choices for your storefront.
  • Shipping: $0 to $108 per year, facilitating seamless product delivery.
  • Payment Gateway Costs: Comprising 2.9% + .30 cents per sale, along with a monthly fee ranging from $0 to $30.
  • Communications: Free to $348 per year, fostering effective customer engagement.
  • SEO: Free to $79 per year, optimizing online visibility.
  • Security: Free to $300 per year, bolstering data protection.
  • SSL Certificate: Typically free, with potential costs of up to $65 per year.

Integrated sales channels

Google Shopping, Etsy, eBay, Facebook, Amazon, Pinterest, and Walmart; integrations are disjointed.

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#2. Magento (powered by SiteGround) – Best self-hosted ecommerce software for large businesses

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Why Magento?

Let’s dive into the dynamic world of Magento, now known as Adobe Commerce – a robust non-hosted ecommerce platform tailored for those tech-savvy developers yearning for a customizable system that’s truly their own.

Key features

Seamless Integrations

The Adobe Marketplace houses over 3,600 native integrations across categories like marketing, payments, security, customer support, site optimization, and shipping and fulfillment. Many of these apps are free, enhancing your store’s capabilities without added costs. 

Notably, the Amazon Sales Channel extension seamlessly connects your Amazon Seller Central account with Adobe Commerce, enabling automated synchronization of Amazon catalogs, orders, listings, inventory management, and pricing rules directly from your Adobe Commerce dashboard, all at no extra cost.

Versatile Multi-Channel Commerce

The Adobe Marketplace caters harmoniously to business-to-business (B2B) and business-to-consumer (B2C) stores, allowing unified management of both business types on a single platform. This design ensures a consistent customer experience across diverse sales channels.

Comprehensive Reporting Capabilities

The ecommerce platform boasts a robust Site-Wide Analysis feature, facilitating real-time reports, performance monitoring, and actionable recommendations. Additionally, detailed insights encompass your Adobe Commerce instance, third-party extensions, and available or installed patches. Condensing critical information onto a singular dashboard, this tool presents a centralized hub for streamlined access.

Tailored Themes for Specific Purposes

Adobe Commerce extends an array of purpose-built themes and extensions, tailored to enhance your storefront’s appeal. Whether you delve into Marketing, Customer Support, Accounting, Finance, or various other sectors, these themes align harmoniously. Customizability stands at the forefront, affording the opportunity to refine themes to match your envisioned aesthetics and brand identity.

Efficient Image Enhancement

Within every Adobe Commerce cloud instance, the potent Fastly Image Optimization (Fastly IO) technology is seamlessly integrated. This dynamic technology accommodates a spectrum of major image formats, encompassing JPEG, PNG, and GIF. Its proficiency lies in swift image loading, thereby freeing up vital server resources for pivotal undertakings like seamless order processing.

Robust Security Framework

Adobe Commerce stands fortified with advanced security protocols. These encompass credit card tokenization, innate PCI compliance, routine security scans, and comprehensive bug bounty initiatives. Additionally, meticulous logging of all platform modifications ensures transparency, offering a comprehensive record of every administrative action undertaken. 

Pros

  • Leverage artificial intelligence for personalized shopper experiences
  • Seamlessly integrates with a suite of other Adobe products
  • In-depth analysis of shopper behavior for informed decision-making
  • Tailored for medium to large-sized businesses, catering to their unique needs
  • Robust built-in features within the back-end inventory management

Cons

  • It may not be the best fit for small-scale businesses
  • Lack of transparency in pricing structures

Price

  • Magento (Adobe Commerce) Open Source: $10,000 to $60,000, ideal for businesses seeking comprehensive self-hosted solutions.
  • Magento (Adobe Commerce) Commerce: from $22,000/year, and it depends on annual gross Sales Revenue. This option caters to businesses with varying annual gross Sales Revenue.
Average Gross Sales RevenueMagento (Adobe Commerce) Commerce Cost
< $1,000,000$22,000/year
$1,000,000 – $5,000,000$32,000/year
$5,000,000 – $10,000,000$49,000/year
$10,000,000 – $25,000,000$75,000/year
$25,000,000+$125,000/year
  • Magento (Adobe Commerce) Commerce Cloud: starts from $40,000/year, suitable for enterprises seeking cloud-based ecommerce capabilities.
Average Gross Sales RevenueMagento (Adobe Commerce) Commerce Cloud Cost
< $1,000,000$40,000/year
$1,000,000 – $5,000,000$55,000/year
$5,000,000 – $10,000,000$80,000/year
$10,000,000 – $25,000,000$120,000/year
$25,000,000+$190,000/year
  • Web hosting: $14.99 to $39.99 per month, perfect for those seeking reliable hosting services.
  • Domain: $10 to $20 per year, ideal for acquiring a personalized web address.
  • SSL certificate: $50 to $600 per year
  • Themes: $17 to $399 for store theme; $5,000 or more for customized theme
  • Transaction fees: factor in 2% to 4% per transaction for payment platforms and credit card processing fees
  • Extensions and add-ons: Free to $2,000 (in Adobe Commerce store)
  • Maintenance: $65 and $150 per hour

Integrated sales channels

Amazon

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What Is Ecommerce Software?

Imagine ecommerce software as the beating heart of your online store – the engine that keeps everything running smoothly. But it’s more than just a heart; think of it as a toolkit that comes packed with nifty gadgets to enhance your business. From managing inventory and handling finances to orchestrating email marketing campaigns, ecommerce software is your all-in-one companion in the digital marketplace.

At its core, ecommerce software empowers you to showcase your products for sale and seamlessly process online payments. It’s like your trusty storefront and cashier all rolled into one. But let’s be real – most online ventures demand a tad more than the basics. Not only does it equip you with the essentials for liftoff, but it also extends a helping hand by offering an array of advanced tools and platforms that can supercharge your growth journey.

When you’re ready to embark on your online store creation adventure, you’ve got two main routes to choose from

  1. Hosted Ecommerce Software (User-Friendly Option): These user-friendly platforms provide you with the tools to build your online store without needing to dive into the world of coding. The big names in this league include Shopify, BigCommerce, and Volusion – all designed to make your store-building experience a breeze.
  2. Self-Hosted Open-Source Ecommerce Software (Advanced Option): Our recommendations for this category include the mighty Magento and the dynamic duo of WordPress with WooCommerce – ideal for those looking to flex their tech muscles and sculpt a store that’s uniquely their own.

How Do You Pick the Best Ecommerce Software for You?

Now, let’s unravel the secret to finding your ideal ecommerce software – four crucial questions stand between you and the perfect match.

1. How Much Time Are You Willing to Invest in Maintenance?

Are you more of a tech novice, not keen on spending your precious hours keeping your online haven afloat? 

If you’re nodding along with an enthusiastic “no,” platforms like Shopify, BigCommerce, and Volusion are the reliable companions you’ve been seeking. They handle the nitty-gritty of constructing and managing your online store while also ensuring that your site loads like a flash. Picture them as the trusted caretakers of your digital domain, freeing you up to channel your energy into marketing and money making endeavors. 

On the flip side, we have the champions of self-hosted ecommerce software. These robust solutions present you with a treasure trove of customization options, perfect for sculpting a store that’s uniquely yours. However, bear in mind that this path is a tad more hands-on. Regular system updates? That’s part of the package, and it’s your role to keep your store in tip-top shape, free from glitches and hiccups. Think of it as maintaining a finely tuned instrument – the rewards are immense, but it requires your dedicated attention. 

2. How Mindful Are You of Your Budget?

If the idea of a fixed monthly fee sounds like a sweet deal, then hosted ecommerce software might be your cup of tea. Starting from as low as $29 per month, you can have your online store up and running, ready to peddle your wares to the digital masses. 

The best part? No budgeting guesswork is involved. You know what your monthly expenses entail, and any additional apps come with clear-cut price tags. It’s like having a neatly itemized bill that keeps your financial peace of mind intact.

Now, let’s shift gears to the self-hosted software realm, where budget calculations might need a bit more finesse. Think of it as solving a puzzle – you may find yourself collaborating with a developer to ensure your site functions seamlessly, and making substantial changes requires technical expertise. 

Moreover, when you’re steering the ship of self-hosted ecommerce software, be prepared for ongoing plugin expenses. These plugins are the tools you need to expand your store’s capabilities, but they can add a layer of complexity to your cost calculations.

3. How Technologically Proficient Are You?

When it comes to self-hosted ecommerce software, the name of the game is customization. Think of it as a playground for the tech-savvy. Platforms like WordPress, for instance, throw open their doors with open-source codes. But here’s the catch – just like tending to technical upkeep. Unless, of course, you’re a coding virtuoso yourself.

Now, let’s flip the tech coin. If the thought of delving into complex codes and tech intricacies sends shivers down your spine, fear not – hosted ecommerce solutions come to the rescue. The idea here is simplicity personified. Hosted platforms tuck away the daunting code complexities and replace them with an easy-to-navigate user interface. 

With a simple click, you can add content like images and galleries, showcase your products, and seamlessly link your website to a payment processor. The beauty lies in the fact that all the essential tools for running an online store are neatly bundled within hosted solutions. 

There’s no need to painstakingly add them piece by piece – they’re ready to roll right from the get-go. And if you ever find yourself at a crossroads, fret not – dedicated support teams are at your beck and call, ready to lend a hand and guide you through any tech hiccups.

4. How Much Support Are You Looking For?

When it comes to self-hosted ecommerce solutions, you’re given a bit more independence. This means you’ll be doing a bit more legwork on your own. Don’t worry, though – you’ll find communities, resources, and tutorials available to lend a hand. The only catch is that you might need to do a little digging to find the exact solution you’re after. 

Let’s shift gears to hosted ecommerce software, where support takes center stage in a different way. Platforms like Shopify and BigCommerce are known for offering exceptional assistance. Imagine having friendly agents at your beck and call via phone, email, or LiveChat. They’re like your trusty guides, always ready to provide the answers and help you need. So, whether you prefer a chat on the phone or a quick digital exchange, rest assured that reliable support is within arm’s reach.

Ecommerce Solution: FAQs

We suggest going with a hosted ecommerce solution such as Shopify or BigCommerce. The reason is that these platforms offer greater accessibility to a broader audience. You can kickstart your selling journey swiftly and effortlessly, even if coding isn’t your forte. With hosted solutions, you won’t need to grapple with writing code – everything you need is already at your fingertips.

Pinpointing an exact cost is a bit tricky. For dedicated hosted ecommerce solutions, Shopify’s starting price is $39 per month, and BigCommerce also kicks off at $39 per month. Self-hosted solutions, however, prove a bit more elusive to nail down. Hosting plans vary significantly – you could snag hosting for as low as $2.95 a month with Bluehost or venture up to $139.99 a month on a different Bluehost plan. The final tab hinges on your store’s size and requirements.

Our top choice for small businesses is Shopify. Why? Well, Shopify presents a plug-and-play solution that’s a breeze to set up. Their all-inclusive package empowers merchants to sell online, in person, through social media, and third-party marketplaces, and even collaborate with drop shippers. There’s more – Shopify sweetens the deal with perks like unlimited bandwidth, complimentary email marketing services, a nifty abandoned cart recovery feature, top-notch search engine optimization (SEO), and a host of other built-in tools tailor-made for business owners.

A critical aspect is securing an SSL certificate. This abbreviation stands for Secure Sockets Layer and ensures a secure environment for customers to input their payment information on your site. It’s a must-have for any online store. Good news – Shopify and BigCommerce cover you by including an SSL certificate for free across all their payment plans.

Absolutely! These specialized ecommerce solutions offer the full package, equipped with all the tools and features necessary to craft a thriving online store and commence selling. From crafting shipping labels to setting up discounts, you’ll have a toolkit at your disposal to establish your store and start generating revenue, all conveniently accessible at your fingertips.

Best Ecommerce Software: Conclusion

We Recommend Shopify to Most Sellers

Our top pick is Shopify as the ultimate ecommerce platform. Why? Well, it seamlessly combines user-friendliness, budget-friendly pricing, and a plethora of powerful features. From customizable templates to rock-solid payment processing, not to mention seamless integrations with well-loved apps, Shopify has it all. On top of that, its intuitive interface and exceptional customer support make it an ideal choice for most sellers.

The bottom line

In conclusion, after delving into the features and strengths of various e-commerce solutions, you can confidently select the ideal e-commerce solution that aligns with your business goals and requirements. Embark on your online selling journey with the e-commerce solution that suits you best.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.