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DHL Shopify App Review: Simplifying Complex Shipping Challenges for Shopify Businesses

July 20, 2023
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

In this article, we’ll review the DHL Shopify App Integration and let you see how it would be a great service for shipping and delivery for your Shopify store. 

Key Takeaways

  • The DHL Shopify App is a reliable, cost-effective, and efficient solution for international shipping needs.
  • It offers seamless integration, competitive rates, and a user-friendly interface within the familiar Shopify platform.
  • With DHL’s global network and track record, SMEs can trust that their international orders will be handled with care and delivered on time, while saving valuable resources and streamlining their shipping processes.

A Quick Look At The DHL Shopify App 

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The DHL Shopify App is a one-stop solution that simplifies the management of multiple shipping accounts. Imagine being able to handle all your domestic and international orders from a single dashboard, effortlessly creating labels for each package, whether individually or in bulk. But that’s not all! With the DHL Shopify App, sharing tracking IDs with your customers is just a click away, promoting transparency and a seamless shopping experience. 

Communication is key in business, and this app has it covered by enabling in-app team communication. This means quick problem-solving and efficient collaboration, directly within the app. If you’re a new seller, you’ll find this app is not just a tool but a reliable companion in your e-commerce journey.

Where to Download DHL Shopify App

The DHL Shopify App is free for all new merchants to download and install. You can click here to take a look at it on the Shopify App Store

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However, in order to use the DHL Shopify App, please refer to the configuration instructions on the website for the necessary customer account credentials.

DHL Shopify’s Pros and Cons

Pros

  • Unified User Interface: You’ll find managing your international shipments more practical than ever with this app. It lets you access different services, like Warenpost for Germany and Packet Tracket for global shipping, all in one user interface. It’s like having a multi-lingual assistant ready to simplify your shipping process.
  • Always-On Assistance: Need help? Their responsive help desk is like having a reliable colleague who’s always available to assist with your queries.
  • Automatic Delivery Emails: Say goodbye to the tedious task of manually sending shipping updates to customers. With automatic delivery email generation, your customers stay in the loop, enhancing their shopping experience.
  • Quick and Simple Handling: Spend less time wrestling with complex interfaces and more time running your business. The app’s handling is simple and quick – as if you had an efficient, time-saving tool at your fingertips.

Cons

  • Address Recognition Hurdles: Sometimes, addressing can be tricky, especially with foreign characters like “ß” or abbreviations like “str.” for “Straße” or numbers before street names. You’ll need to be a bit extra careful with address inputs – consider it a peculiar coworker who requires things done in a specific way.
  • One Label per Product: If you’re shipping products that come in multiple parts or sets that need separate packaging, bear in mind that the app only allows creating one shipping label per product – like a strict office policy that requires a bit of a workaround.
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Key Features of DHL Shopify

  • Easily Handle Multiple Shipping Accounts: The DHL Shopify App provides the flexibility to manage different shipping accounts. This feature allows Shopify store owners to have greater control over their shipping operations, which is especially crucial when dealing with international orders.
  • Label Creation Made Simple: Generate labels for both domestic and international orders with ease, either one-by-one or in bulk. This function saves significant time and simplifies the labeling process, enabling you to focus more on growing your business.
  • Seamless Tracking ID Sharing: Share tracking IDs with your customers quickly and conveniently. This transparency keeps your customers informed about their shipments’ status and enhances their overall shopping experience with your store.
  • Access to Extra DHL Services: The app grants access to various DHL delivery services, broadening your shipping options. With more choices at your disposal, you can tailor your shipping solutions to best fit your business needs and customer expectations.
  • Team Communication within the App: Collaborate with your team directly within the app. This feature promotes efficient team coordination and speedy issue resolution, ensuring a smooth shipping process and optimal team performance.

How to Integrate DHL into Your Shopify Store

Set up an app via the Shopify App Store

  1. Sign into your account on the Shopify App Store.
  2. Search for and select Post & DHL Shipping (official).
  3. On the app’s detail page, press the button marked “Add app.”
  4. Within your Shopify administration panel, click “Install app” to grant permissions for the application’s operation.
  5. Once the installation of the app is complete, you can access and operate it from the Apps section found in your Shopify administration panel.

Set up an app via the Shopify admin panel

  1. Start by logging in to your Shopify admin panel. This can be done by entering your store’s URL followed by “/admin” (for example, “yourstorename.shopify.com/admin”).
  2. Once logged in, navigate to the left-hand side menu. Click on the “Apps” option which can be found towards the bottom of the menu.
  3. On the “Apps” page, you’ll find a button labeled “Visit the Shopify App Store”. Click this button, which will take you to the Shopify App Store.
  4. In the Shopify App Store, browse or search for Post & DHL Shipping (official) you want to add. When you find the app, click on its name or logo to go to its listing page.
  5. From Post & DHL Shipping (official)’s listing page, click the “Add app” button. This will redirect you back to your Shopify admin panel.
  6. Back in your admin panel, you will be presented with the details of Post & DHL Shipping (official) and the permissions it requires to function. If you agree to these, click the “Install app” button.
  7. After Post & DHL Shipping is successfully installed, it will appear in your “Apps” list within the Shopify admin panel. You can click on it there to start using it.

Who Is DHL Shopify App for? 

Post & DHL Shipping is ideal for:

  • Global Clothing and Apparel Brands: SMEs that sell clothing and other wearable items internationally could take advantage of the app’s capability to handle both domestic and international shipping seamlessly. The auto-delivery emails could enhance customer communication, although they should note the single label per product limitation if they sell sets that need multiple packages.
  • International Home Decor Retailers: SMEs that offer home decor products and ship internationally would find the app’s integration of different services like Warenpost for Germany and Packet Tracket for international shipping invaluable. However, given the app’s issue with address recognition, they would need to ensure their addresses are formatted correctly.
  • Global Specialty Food Vendors: SMEs that sell unique, packaged food items would find the app beneficial for simplifying their international shipping process. The automatic delivery emails would be a boon for improving customer service, but they need to ensure correct address formatting.
  • Worldwide Book Stores: Online bookstores with an international clientele would appreciate the app’s simple handling and automatic delivery email feature. The integrated domestic and international shipping services would streamline their operations, provided they correctly format their addresses.
  • International Craft Sellers: Handmade craft stores and DIY kit sellers, which usually have products that come in single packages, could utilize the app’s services to ship their unique items globally. However, correct address formatting would be crucial to avoid issues with the app’s address recognition feature.

DHL Shopify App: FAQs

Absolutely yes! The DHL Shopify App is available on the Shopify App Store, allowing seamless integration of DHL services with your Shopify store, simplifying your international shipping process.
There is a dedicated tracking app called the DHL Express Mobile app. Plus, the DHL Shopify App also provides automatic generation of tracking IDs, allowing you and your customers to track shipments conveniently.
With the DHL Shopify App, scheduling a DHL pickup is easy. Simply access the app, select the pickup option, and provide the necessary details for DHL to collect your packages.
Setting up shipping for the DHL Shopify App is a breeze. After installing the app, configure your shipping settings by selecting DHL as your carrier and customizing the options based on your specific shipping needs.

The Bottom Line

The DHL Shopify App is the ultimate solution for Shopify store owners seeking reliability, cost-effectiveness, and efficiency in international shipping. Seamlessly integrated with Shopify, it streamlines operations and delivers a superior customer experience, empowering SMEs to optimize their shipping processes and drive business growth.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.