How to Get A Mailing Address for Your Shopify Store?

Are you running a Shopify store without a physical address? Don't let that hinder your professionalism or customer trust! 

In this latest article, let's discover how to easily obtain a legitimate mailing address for your online store, boosting your credibility and ensuring smooth operations. Don't wait, and get started now!

What is a Shopify store’s mailing address?

A Shopify store's mailing address is the physical location where you want to receive legal and business correspondence.  When I first launched my store, I used my home address, but as my business grew, I switched to a virtual mailbox service to maintain privacy and professionalism.

Benefits of setting the Shopify store’s mailing address

• Builds Customer Trust and Credibility:

A clear, professional business address instills confidence in shoppers, assuring them of your legitimacy and reducing the perceived risk associated with online transactions. According to HulkApps, "A professional and reliable address reinforces customer trust."

• Legal Compliance:

Many regions require online businesses to display a physical address for legal and tax purposes. It allows for proper business registration, tax filing, and handling of potential legal matters.

• Efficient Returns Management:

A physical address facilitates smooth returns and exchanges, enabling customers to send back products without confusion or delays. As mentioned in a Shopify Community post, the shipping origin address is also crucial for accurate shipping cost calculations.

• Local Marketing Advantage:

A local address can enhance your visibility in local search results, making it easier for customers in your area to find and connect with your business.

• Professional Image:

Displaying a professional business address, particularly a street address instead of a P.O. Box, projects a more established and trustworthy image for your brand. Hoxton Mix states that "Customers are mostly skeptical about Shopify stores with PO boxes on their business profiles."

• Privacy Protection:

If you're running your business from home, a separate mailing address helps protect your personal privacy by keeping your home address confidential.

How to Get a Mailing Address on Shopify

Step 1: Gather Your Address Details

• Make sure you have the complete and accurate street address, city, state/province, and postal/zip code.

Step 2: Access General Settings

• In your Shopify admin, go to Settings > General.

Step 3: Update Store Address

• In the "Store details" section, enter your address details.

• Click Save.

How to send emails to customers with your mailing address?

Step 1: Ensure Your Store Address is Set

• In your Shopify admin, navigate to Settings > General.
• Under Store details, ensure your complete mailing address is filled in accurately.
• Save your changes.

Step 2: Include the Address in Your Email Templates

• Go to Settings > Notifications > Customer notifications

• Select the email template you want to edit (e.g., Order confirmation, Shipping confirmation). 

• Then click Edit code to proceed.

• In the email body, add the Liquid variable where you want the address to appear.

• Save the template.

FAQs

Is it mandatory to display a mailing address on my Shopify store?

While not strictly mandatory, having a mailing address listed on your store can increase customer trust and transparency. It also helps with certain legal and compliance requirements, especially if you’re selling physical products.

Can I use a P.O. Box as my Shopify store’s mailing address?

Yes, you can use a P.O. Box as your store’s mailing address. It can be a good option for businesses operating from home or those who want to maintain privacy.

I don’t have a physical business location. Can I still get a mailing address for my Shopify store?

Absolutely! You can consider using a virtual mailbox service that provides a professional business address and mail forwarding services. This allows you to maintain a legitimate business presence without needing a physical office.

Where should I display my Shopify store’s mailing address?

It’s recommended to include your mailing address in your store’s footer, contact page, or “About Us” section. This makes it easily accessible for customers who need to reach you by mail.

Does Shopify offer any tools or services to help me obtain a mailing address?

Shopify doesn’t directly provide mailing address services. However, they do offer integrations with various third-party apps and services that can assist you in obtaining a virtual mailbox or business address.

In conclusion

This post has guided you through various ways to acquire and present a legitimate mailing address for your Shopify store, boosting customer trust and professionalism. Have you encountered any challenges in obtaining a business address or have creative solutions to share? Let's connect and discuss this in the comments below!