How to Add WooCommerce Product Reviews

Updated: March 01, 2023


Product reviews are the customer’s opinions or feedback on a particular product. Numerous online merchants include a review section on their website, allowing customers to rate and review their purchased product. Product reviews are arguably the most effective method of assuaging shoppers’ concerns about a product. The majority of people are strongly influenced by product reviews when making a purchase.

Merchants frequently underestimate the value of product reviews. The primary focus remains on-site design and optimization of the checkout page, but none of this matters if your products do not receive positive reviews.

As a new store owner, you must reach out to customers and reviewers in order to obtain authentic testimonials about your products. We’re going to look at product reviews and the ways in which they can be displayed in WooCommerce.

This post will demonstrate How to Add WooCommerce Product Reviews with built-in review features. Then, if that isn’t enough, we’ll explain how to improve customer reviews for WooCommerce by utilizing a simple plugin.

Why are Product Reviews crucial to your WooCommerce store?

Product Reviews

A product review enables other users to gain a thorough understanding of the product prior to purchasing it. They can read the reviews to form an opinion about the product and determine whether it is worth purchasing or not. According to Invesp statistics, the importance of product reviews is demonstrated by the fact that 90% of consumers read online reviews prior to making a purchase, and 72% of consumers are prompted to act after reading positive reviews.

This below is the list of 6 reasons why product reviews are critical for your eCommerce business:

  • Establish Credibility
  • Provide additional information about the product
  • Enable you to address any problems with the product
  • Serve as social proof
  • Increase Conversions
  • Reduce the likelihood of a return

How to Add WooCommerce Product Reviews with built-in feature

Fortunately, when you install WooCommerce, customer reviews are already included as a feature. However, there are times when you must configure certain settings to ensure they display properly.

First, verify that your WooCommerce theme supports reviews, as reviews are stored as comments but are formatted differently and displayed on product pages. Because not all themes include product reviews, check the theme’s feature list or contact the developer. If you choose a WooCommerce theme specifically, you should have no problems.

Step 1: Activate the built-in feature review

Navigate to WooCommerce > Settings. Settings

Select the Products tab. Product

To enable product reviews, scroll down to the Enable reviews field and tick on the box. Most likely, it has already been checked. Enable reviews

After selecting that box, several additional options will appear. All of these are optional. For example, you may wish to display a “Verified owner” label alongside customer reviews. Additionally, there are fields for allowing only verified customers to leave reviews, as well as a toggle for activating star ratings. Settings

Save the settings by clicking the Save Changes button.

Step 2: Check your product review

To test the reviews section, navigate to your website’s frontend and to a product page. You can test the reviews section by selecting a rating, writing a brief review, and clicking the submit button. As soon as the review is approved, it should appear in a variety of locations, including beneath the average star review section and under the reviews tab. Review

There are available reviews on the backend as well. Each product page includes a section for reviews. There, you can moderate the reviews and remove any spam (much like regular blog comments). Review

As previously stated, reviews are merely a subset of WordPress comments. As a result, those reviews are also visible in the dashboard’s Comments section. Review on Comment

Problem: Product Reviews are not shown

Reviews can be challenging to conduct due to the numerous settings required for them to function properly. If you discover that your theme does indeed support reviews, use the following methods to determine why your customer reviews are missing.

Method 1: Use the Discussion tab:

Navigate to Settings > Discussion in your WordPress dashboard. Discussion

Among the most critical ones to enable are the following:

  • Allow visitors to leave comments on new posts.
  • Enable threaded (nested) comments.
  • Email me whenever anyone posts a comment and when a comment is held for moderation. Settings

Save your settings after finishing.

Method 2: Set up the individual product page

If it does not resolve your issue, you can proceed to the individual product pages.

Each product has a setting to enable/disable reviews specific to that product. As a result, choose one product from your catalog. Product

Select the Advanced tab from the Product data section of the product page. Ensure that the box Enable reviews is checked. Enable reviews

Save your settings after finishing.

How to Add WooCommerce Product Reviews with plugin

There are a few additional steps you can take if you truly desire stunning reviews. In this example, we use WooCommerce Product Reviews Pro, which enables users to submit additional types of reviews, such as photos and video reviews, as well as questions and responses to other users’ questions.

Step 1: Install WooCommerce Product Reviews Pro

WooCommerce Product Reviews Pro

Step 2: Configure the settings

To begin, navigate to “WooCommerce,” then “Settings,” and finally “Reviews”. Here, you can configure automatic reminders to solicit reviews from customers following their purchase of a product. Settings

The email reminder can be customized to increase the likelihood of receiving a positive review. Settings

Additionally, the plugin includes a number of useful features. You can enable the ability to upload images alongside a review by clicking the Review Extensions tab. Settings

You can even offer customers a discount for leaving a review if you wish. We created a coupon called “purplevillelaunch” in this example. By selecting the Review for Discount tab, you can send this coupon to all of your reviewers automatically. Settings

3 best Review plugin for WooCommerce

1. WooCommerce Product Reviews Pro

WooCommerce Product Reviews Pro

WooCommerce Product Review Pro is a top-rated product review plugin for displaying reviews on your website. You can display product reviews similar to how Amazon does, with the ability to filter and sort reviews for your products.

The plugin includes a plethora of features, including the ability to limit the number of words in comments, sort them, and flag them. Customers can display reviews based on ratings, upvotes or downvote comments, the number of questions asked, the number of negative and helpful reviews, the number of videos and photos, and the size of the review. Users can upload videos and images related to the products they purchase on your site.

Key features:

  • Can ask Review Qualifiers with multiple response options.
  • You may include product images and videos in customer reviews.
  • Can be used in conjunction with Social Login plugins to collect product reviews from only logged-in customers.

Price: $79

2. Customer Reviews for WooCommerce

Customer Reviews for WooCommerce

Customer reviews are so vital to the success of an eCommerce website. By utilizing the Customer Reviews for WooCommerce plugin, you can persuade users to purchase a product based on their reading of the reviews. The plugin includes a slew of useful features and also includes a PRO version. With this plugin, you can submit reviews and ratings, rate the comments that assist you in making a purchase, and much more.

Key features:

  • Automatically send review reminders to customers who have made a purchase from your store. Send coupon codes in exchange for reviews submitted on your site.
  • Submit reviews and ratings, rate the comments that assist you in making a purchase.
  • Shortcodes can be used to display reviews in a grid format on any page.
  • Simple to use and includes numerous easy-to-manage settings.

Price: Free

3. YITH WooCommerce Advanced Reviews

YITH WooCommerce Advanced Reviews

The YITH WooCommerce Advanced Review plugin adds a deliberate touch to the way your products are reviewed. The plugin is useful for displaying reviews based on their rating and sorting them according to the most helpful reviews. Customers can vote for the most helpful product reviews.

Additionally, you can sort ratings based on the ratings you’ve received for specific products. You can use the free and pro versions of the plugin to access the plugin’s premium features. As the site’s administrator, you have the ability to moderate the reviews. Additionally, you can disable review replies, limit the number of reviews per user, and use a shortcode to display all reviews.

Key Features:

  • Users can add a title to their review to provide a concise summary of the review’s content, and attach a file to their reviews.
  • Percentages and bar graphs make it easy to visualize your customers’ feedback.
  • Users can rate reviews based on their usefulness.
  • You can prevent any potentially inappropriate reviews from appearing without your authorization.
  • Users can contribute to the improvement of your site by flagging inappropriate reviews.

Price: Free

Final words

After reading through our article, we hope that you are now able to set up Product Reviews for your own WooCommerce store. Do you find this article helpful? If your answer is yes, please share this post with your friends and colleagues to help spread the knowledge, and stay tuned for new AVADA instructions and tips.

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