How to Edit Customer Information on Shopify in 5 Simple Steps

Chien Nguyen
Chien Nguyen October 04, 2018

Share:

When you run your online store on Shopify, you are not only fulfilling your orders and taking payment. There are sometimes when you in the situation which you have to make changes to the orders. For example, your clients change their contact address and you need to update that.

This is the writing on how to edit customer information which would help you a lot if you are in the situation as mentioned above.

Related Posts:

How to edit customer information

Step 1: Go to Orders

Firstly, log into your Shopify account and get to the admin screen. Then take a look at your left side on the screen, there is a button named Orders. Click on it.

edit customer information on desktop 1

Step 2: Choose the order

You will be taken to the Orders page which displays all the orders you have on your shop. Choose an order from the customer whose information you want to make changes to.

edit customer information on desktop 2

Step 3: Click Edit

After you get to the Order details page, find the Customer section and click the Edit button next to the information you want to change.

edit customer information on desktop 3

Step 4: Edit customer information

A new dialog box will show up and you need to enter the information you want to change into the box.

edit customer information on desktop 4

Step 5: Saving

When you are satisfied with your changes, click Save or Apply changes to finish the final step.

To edit customer information on iPhone

Step 1: Go to Orders

After you get into the admin screen of the app, go to Orders button next to the Home button.

edit customer information on iPhone 1

Step 2: Choose the order

Continue by choosing All orders section and then you will see all the orders displayed on your phone screen. Choose one order that includes the information needed to be changed.

edit customer information on iPhone 2

Step 3: Tap Edit

From the Customer field, tap the Edit button.

edit customer information on iPhone 3

Step 4: Make changes

From the new dialog box, update the customer information that you want.

edit customer information on iPhone 4

Step 5: Saving

Finally, tap on Save to update your changes to the order.

To edit customer information on Android

Step 1: Go to Orders

After you get into the admin screen of the app, go to Orders button next to the Home button.

Step 2: Choose the order

Continue by choosing All orders section and then you will see all the orders displayed on your phone screen. Choose one order that includes the information needed to be changed.

Step 3: Tap Edit

From the Customer field, tap the Edit button.

Step 4: Make changes

From the new dialog box, update the customer information that you want.

Step 5: Saving

Finally, tap on Save to update your changes to the order.

Conclusion

To sum up, the above is my writing on how to edit customer information. I hope this instruction will come in handy for you while managing your online store as well as your orders.



Chien Nguyen
Chien Nguyen
Shopify Expert. My name is Chien, I am a Shopify expert and also a customer supporter with over 4 years of experience. I had done no less than 400 custom work projects in Shopify like building a store from scratch, adding custom features, installing apps, optimizing speed and SEO, etc

Comments for Edit Customer Information



People also searched for

Subscribe

Stay in the know

Get special offers on the latest news from AVADA.

40k subscribers has been joined!

Earn $10 in reward now!

comment
iphone
go up