How to Edit Customer Information on Shopify

Chandler
Chandler October 04, 2018

Share:

When you run your online store on Shopify, you are not only fulfilling your orders and taking payment. There are sometimes when you in the situation which you have to make changes to the orders. For example, your clients change their contact address and you need to update that.

This is the writing on how to edit customer information which would help you a lot if you are in the situation as mentioned above.

Related Posts:

How to edit customer information

Step 1: Go to Orders

Firstly, log into your Shopify account and get to the admin screen. Then take a look at your left side on the screen, there is a button named Orders. Click on it.

edit customer information on desktop 1

Step 2: Choose the order

You will be taken to the Orders page which displays all the orders you have on your shop. Choose an order from the customer whose information you want to make changes to.

edit customer information on desktop 2

Step 3: Click Edit

After you get to the Order details page, find the Customer section and click the Edit button next to the information you want to change.

edit customer information on desktop 3

Step 4: Edit customer information

A new dialog box will show up and you need to enter the information you want to change into the box.

edit customer information on desktop 4

Step 5: Saving

When you are satisfied with your changes, click Save or Apply changes to finish the final step.

To edit customer information on iPhone (Click here)

  • Step 1: Go to Orders

After you get into the admin screen of the app, go to Orders button next to the Home button.

edit customer information on iPhone 1

  • Step 2: Choose the order

Continue by choosing All orders section and then you will see all the orders displayed on your phone screen. Choose one order that includes the information needed to be changed.

edit customer information on iPhone 2

  • Step 3: Tap Edit

From the Customer field, tap the Edit button.

edit customer information on iPhone 3

  • Step 4: Make changes

From the new dialog box, update the customer information that you want.

edit customer information on iPhone 4

  • Step 5: Saving

Finally, tap on Save to update your changes to the order.

To edit customer information on Android (Click here)

  • Step 1: Go to Orders

After you get into the admin screen of the app, go to Orders button next to the Home button.

  • Step 2: Choose the order

Continue by choosing All orders section and then you will see all the orders displayed on your phone screen. Choose one order that includes the information needed to be changed.

  • Step 3: Tap Edit

From the Customer field, tap the Edit button.

  • Step 4: Make changes

From the new dialog box, update the customer information that you want.

  • Step 5: Saving

Finally, tap on Save to update your changes to the order.

Conclusion

To sum up, the above is my writing on how to edit customer information. I hope this instruction will come in handy for you while managing your online store as well as your orders.

Google Tag Manager for Enchanced eCommerce and improved Shopify performence store

Get it FREE

Orders

Change Order Number in Shopify Delete abandoned checkouts on Shopify Add a Tracking Number Refund an Entire Order Resend Email About Order to Customer View Order Status Page of an Order Find or Complete an Existing Draft Order Refund Order Fulfill Orders For Multiple Locations Export Orders To A CSV File Archive Fulfilled Order Add or Remove Taxes Add or Remove Customer Fulfill Part of Order Manually Create Draft Order Apply Discount to a Specific Item Add Tag to Order Add Products to a Draft Order View Marketing Activity Reports Enable Automatic Abandoned Checkout Recovery Emails Email Customer Link to their Abandoned Checkout Manually Cancel Order View the Fraud Analysis For an Order View Order's Conversion Summary Review an Order's Transaction History Print Order Delete an Order View Order Use Bulk Actions with Filter Sort Orders List Save Filter or Search Refund Part of an Order Fulfill Many Orders At Once Manually Capture Single Payment Manually Cancel Fulfillment Fulfill Orders Manually Show Content Based on Shipping Method Translate Order Status Page Show Content Based on Customer's Locations Enable Push Notifications Attach an Order Tag Add an Opt-In for Order Updates View the Status Page for One of your Orders Show Content Based On an Order for A Particular Product Run Scripts Only on the First Visit on Shopify Manually Add the Order Status URL to your Email Templates Check if Email Templates have been Customized View an Order's Timeline Edit Customer Information Email Invoice


Chandler
Chandler
Hi! I'm Chandler - a Shopify expert and also a customer supporter with over five years of experience. I had done more than 300 custom work projects in the Shopify platform, namely building a store from scratch, installing apps, adding custom features, optimizing speed and SEO, and so on.

Comments for Edit Customer Information



People also searched for

Subscribe

Stay in the know

Get special offers on the latest news from AVADA.

40k subscribers has been joined!

Earn $10 in reward now!

comment
iphone
go up