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5 Steps to Disable Shipping for a Digital Product on Shopify

Last updated: September 01, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

A digital product is an item such as software, music, image, ebook and so on, etc so that customers can get it directly by downloading. You don’t have to ship it in real life. Hence, it’s so important for you to know how to disable shipping for a digital product on Shopify. This post will help you to do effectively.

How to disable shipping for a digital product

Step 1: Go to Products

Go to your Shopify admin page by logging in your Shopify account. Then, select Products in many sections on the left.

how to disable shipping for a digital product

Step 2: Choose an item

Choose one of all items that you’d like to disable shipping by clicking on the name of it. Or else, you can totally create a new one by selecting Add product option and following the writing How to add a new product on Shopify. As you can see, I choose Dress for example.

how to disable shipping for a digital product

Step 3: Find the Shipping section

In this step, you should scroll down to find the Shipping section. I’ve marked it by a red rectangle, so you can see it easily.

how to disable shipping for a digital product

Step 4: Uncheck This is a physical product

Uncheck This is a physical product in that area. Shopify will recognize that your product can’t deliver because it’s an unphysical item as a digital product. This negation is the action to turn off the shipping function as well.

how to disable shipping for a digital product

Step 5: Save

After all, remember to click Save to finish.

how to disable shipping for a digital product

To disable shipping for a digital product on Iphone (Click here)

  • Step 1: Go to Products After logging in your Shopify account, select Products.

    how to disable shipping for a digital product
  • Step 2: Tap on All products You see All products on the top of the page. Tap on it to see all your products.

    how to disable shipping for a digital product
  • Step 3: Choose an item Choose one of the items that you’d like to disable shipping or else you can click on a plus symbol to create a new one. For example, I tap Dress to disable it.

    how to disable shipping for a digital product
  • Step 4: Select Shipping There are many sections here. Select Shipping and move on the next step.

    how to disable shipping for a digital product
  • Step 5: Slide the button called This is a physical product You see This is a physical product option below Shipping. Slide to the left to turn it off. This action is to disable shipping for an unphysical product such as a digital product.

    how to disable shipping for a digital product
  • Step 6: Save Back to the product’s page, click Save to complete.

    how to disable shipping for a digital product

To disable shipping for a digital product on Android (Click here)

  • Step 1: Go to All products. Make sure that you log in your Shopify account in the app, then go to Products. You will see All products at the top of the page. Click on it.

  • Step 2: Choose an item You will choose an item or create a new one on your purpose.

  • Step 3: Click on the This is a physical product button In the Shipping section, you should click the This is a physical product button to disable shipping function.

  • Step 4: Choose the check mark Go back to the product details screen, choose the check mark to finish your work.

Conclusion

Above is a detailed guide take you through how to disable shipping for a digital product on Shopify. You can do it not only by your computer but also on your smartphone with these easy steps. Thanks to that, your digital product can be disable shipping effectively. Hope that it’s useful and saving-time for you.

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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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