How to Check if Email Templates Have Been Customized on Shopify

Ken
Ken October 05, 2018

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Your email templates will control the Order confirmation and Shipping emails which will be sent to your customers when you fulfill and update orders.

In the last post, I have told you about the way to view the status page for one of your orders. Now, to help you to figure out whether you or a staff member has customized the email templates or not, I have prepared some steps on how to check if email templates have been customized on Desktop, iPhone, and Android.

How to check if email templates have been customized

Step 1: Go to Notifications

After login to your Shopify account, you choose the Settings section in the lower left corner of your Shopify admin screen. In the Setting page, select the Notification section which is located between the Gift cards and the Files sections.

To check if email templates have been customized on Desktop 1

Step 2: Find Order confirmation and Shipping confirmation

In the Notifications details screen, find the Order confirmation in the Orders section, and Shipping confirmation in the Shipping section.

To check if email templates have been customized on Desktop 2

Step 3: Revert to default button

If your email template has been customized by your staff or by yourself, at the bottom of the template’s page, you will see the Revert to default button. If you do not see it, your email template probably has not been customized.

To check if email templates have been customized on Desktop 3

To check if email templates have been customized on iPhone (Click here)

  • Step 1: Choose Setting The first thing you will have to do is opening the Shopify app on your phone. You need to tap on the Store section, then tap Setting.

  • Step 2: Tap Notifications In the Setting screen, you will see two Notifications sections in the App settings and Store settings. Choose the one that is in the Store settings section.

  • Step 3: Find Order confirmation and Shipping confirmation In the Notifications details screen, find the Order confirmation in the Orders section, and Shipping confirmation in the Shipping section.

  • Step 4: Revert to default button If your email template has been customized by your staff or by yourself, at the bottom of the template’s page, you will see the Revert to default button. If you do not see it, your email template probably has not been customized.

To check if email templates have been customized on Android (Click here)

  • Step 1: Choose Setting The first thing you will have to do is opening the Shopify app on your phone. You need to tap on the Store section, then tap Setting.

    To check if email templates have been customized on Android 1
  • Step 2: Tap Notifications In the Setting screen, you will see two Notifications sections in the App settings and Store settings. Choose the one that is in the Store settings section.

    To check if email templates have been customized on Android 2
  • Step 3: Find Order confirmation and Shipping confirmation In the Notifications details screen, find the Order confirmation in the Orders section, and Shipping confirmation in the Shipping section.

    To check if email templates have been customized on Android 3
  • Step 4: Revert to default button If your email template has been customized by your staff or by yourself, at the bottom of the template’s page, you will see the Revert to default button. If you do not see it, your email template probably has not been customized.

    To check if email templates have been customized on Android 4

Conclusion

Above is the brief tutorial that I have prepared for you on how to check if email templates have been customized. I hope that this could help you and your crew when customizing the order status page.

If you’re interested in the subject, check out our other posts about Shopify and how to manage orders on Shopify.

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Orders

Shopify Order API: Test Shopify orders with REST Admin API Change Order Number in Shopify Delete abandoned checkouts on Shopify Add a Tracking Number Refund an Entire Order Resend Email About Order to Customer View Order Status Page of an Order Find or Complete an Existing Draft Order Refund Order Fulfill Orders For Multiple Locations Export Orders To A CSV File Archive Fulfilled Order Add or Remove Taxes Add or Remove Customer Fulfill Part of Order Manually Create Draft Order Apply Discount to a Specific Item Add Tag to Order Add Products to a Draft Order View Marketing Activity Reports Enable Automatic Abandoned Checkout Recovery Emails Email Customer Link to their Abandoned Checkout Manually Cancel Order View the Fraud Analysis For an Order View Order's Conversion Summary Review an Order's Transaction History Print Order Delete an Order View Order Use Bulk Actions with Filter Sort Orders List Save Filter or Search Refund Part of an Order Fulfill Many Orders At Once Manually Capture Single Payment Manually Cancel Fulfillment Fulfill Orders Manually Show Content Based on Shipping Method Translate Order Status Page Show Content Based on Customer's Locations Enable Push Notifications Attach an Order Tag Add an Opt-In for Order Updates View the Status Page for One of your Orders Show Content Based On an Order for A Particular Product Run Scripts Only on the First Visit on Shopify Manually Add the Order Status URL to your Email Templates Check if Email Templates have been Customized View an Order's Timeline Edit Customer Information


Ken
Ken
Hi everyone! I'm Ken. I'm a Shopify Expert from Vietnam. I have more than 5 years of experience with Shopify Ecommerce Web design and I have been doing a lot of Shopify development.

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