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How to Get A Mailing Address for Your Shopify Store?

Last updated: March 01, 2024
This article has been written and researched by our expert Avada through a precise methodology. Learn more about our methodology

Sam

Author

Daniel

Researcher

Shopify has given a good chance for everybody who wants to run an online business. Selling online has never been easier with Shopify. You need to follow several steps to start a Shopify store and follow a simple process to get the store set up.

How about a mailing address? What is it and How to Get a Mailing Address for Your Shopify Store? Let’s dig in the article below right now!

What is a Shopify store’s mailing address?

What is a Shopify store’s mailing address?
What is a Shopify store’s mailing address?

Shopify doesn’t offer email hosting, but if you purchase a domain via Shopify, or transfer your domain to Shopify, you could open a great number of forwarding email addresses for free.

If you would like to send an email from your custom domain forwarding address, you may need help from a third-party email hosting provider. If you use Zoho Mail or G Suite, you could connect the hosting provider to your Shopify domain. In case you use another email hosting provider, you could include an MX Record to connect it to your domain by making changes to your DNS settings.

How to get a mailing address for your Shopify store?

How to get a mailing address for your Shopify store?
How to get a mailing address for your Shopify store?

There’s a must for all new email addresses to be forwarded to an available address, such as via Gmail or Outlook). You can establish numerous forwards directing to multiple email addresses.

  • Step 1. In your Shopify admin, go to Online Store, and then Domains.
  • Step 2. Within the Shopify-managed domains section, choose the domain you would like to set up email forwarding.
  • Step 3. Click on Add forwarding email address
  • Step 4. In the Store email address text box, fill in the email address you want to open for your custom domain. There’s no need to enter the @ symbol or anything that accompanies it.
  • Step 5. In the Forwarding email address text box, fill out your full destination email address
  • Step 6. Click on Save.

How to send emails to customers with your mailing address?

How to send emails to customers with your mailing address?
How to send emails to customers with your mailing address?

You cannot respond to your customers from your custom domain email address. If you’d like to respond to a customer email, you are obligated to do directly from the address you forwarded your emails to - this is the address that will pop up in the inbox of your customers.

Email hosting is not given as you purchase a domain via Shopify. If you’d like to send an email from your custom domain forwarding address, you will necessarily need help from a third-party email hosting provider.

Here’re two options we recommend:

  • Zoho Mail offers email accounts for your custom domain
  • G Suite connects to the Gmail platform with emails for your custom domain

Before connecting your email service to Shopify, it is necessary to verify your domain and open your custom email in Zoho Mail or G Suite.

  • Step 1. In your Shopify admin, go to Online Store, and then Domains.
  • Step 2. Within the Shopify-managed domains section, pick up the name of the domain you want to connect.
  • Step 3. Click on Use third-party hosting service.
  • Step 4. Choose your provider, and then fill in the details that were given to you when you verified your domain:
    • If you use Zoho Mail, then fill in the Zoho code.
    • If you use G Suite, then fill in the TXT code or meta tag.
  • Step 5. Click on Save.

Conclusion

That’s How to Get a Mailing Address for your Shopify Store. So easy and simple, right? In case you feel anything unclear or have any questions, feel free to ask us in the comment section. We’re willing to help and support you.

Thank you for reading. Have a great day!


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.