How to generate a contact page in Shopify

In order to allow your customers to always keep in touch with you, you can insert a contact page to your store. The fact is that all Shopify themes do have a built-in contact form that you are able to apply to the pages that you create.

However, please keep reading our instructional writing on How to generate a contact page to know more deeply about the solution to adding a contact page.

How to generate a contact page

The way to create a contact page

As the store runner, you are enabled to generate a page to which you can add a contact form. In case you create a page with no content, then the contact form is all that will be shown on the page. But under the circumstance that you add content to your page, then your content will be displayed right above the contact form. You are able to include information about how users (or viewers) can reach you (such as by mail, by mobile phone, or in person).

So how to generate a contact page actually? Let’s take a look at these contents below!

  • Step 1: Please go to Online Store > Pages from your Shopify Admin panel.

  • Step 2: Tap Add page.

  • Step 3: Fill in a title for your contact page (for example, Get in touch or Contact us) in the Title box.

  • Step 4: Text anything that you want to be displayed above the contact form in the Content box. Maybe you are allowed to leave this section empty.

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We would like to recommend for you some information that you may want to fill in the Content box:

1. Leave your phone number in case you want to enable your customers to reach you by phone. 2. Leave the address (location) of your store (if you have a brick and mortal) 3. Text “We will be back as soon as we can”

  • Step 5: Tap page.contact from the Template suffix drop-down menu in the Template section.

  • Step 6: Tap Save.

The way to create a contact page for iPhone/Android (Click here)

  • Step 1: Click Store from the Shopify App.

  • Step 2: Tap Online store in the Sales channels section.

  • Step 3: Choose Pages.

  • Step 4: Choose Add page.

  • Step 5: Fill in a title for your contact page (for example, Get in touch or Contact us) in the Title box.

  • Step 6: Text anything that you want to be displayed above the contact form in the Content box. Maybe you are allowed to leave this section empty.

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We would like to recommend for you some information that you may want to fill in the Content box:

1. Leave your phone number in case you want to enable your customers to reach you by phone.
2. Leave the address (location) of your store (if you have a brick and mortal)
3. Text “We will be back as soon as we can”

  • Step 7: Tap page.contact from the Template suffix drop-down menu in the Template section.

  • Step 8: Tap Save.

How to view contact form submissions

Your contact submit form can send all of the submissions to the Customer email address of your store. You are able to edit the customer’s email address in the General settings of your Shopify admin.

In case you want to employ another email addres, you are allowed to use a free online service such as Jotform or Wufoo to generate a custom contact form to embed on the contact page.

Conclusion

We hope that you found this instruction helpful for your online store preparation. Please keep your eyes on many more of our posts in the future!