Support Helpdesk Live Chat App by DelightChat for Shopify

Are you looking for Shopify Support Helpdesk Live Chat App Reviews or Alternatives? You are in the right place. In this article, we will discuss about Support Helpdesk Live Chat reviews, rating, price and its alternatives. Support Helpdesk Live Chat app has been developed by Delightchat with rating: 5.0/5 based on 28 reviews. Support Helpdesk Live Chat price starts Starts at $29/month for 500 tickets.

DelightChat is an omnichannel customer support software for ecommerce b... . read more.

Support Helpdesk Live Chat Information

  • Price: Starts at $29/month for 500 tickets
  • Rating: 28 - 5.0 / 5
  • Vendor: Delightchat

Features of Support Helpdesk Live Chat

  • Built-in Self Service and Live Chat widget that makes it easy for customers to connect to you
  • Rule-based automation options that save you hours every day in responding to repeating queries, organizing tickets, assignments, etc.
  • Analytics and tracking of every team member, support channel, and your brand as a whole
  • Works great for solopreneurs and larger teams alike
  • CSAT is built-in to help you get details on how your support has performed.
  • Priced up to 90% lower than competitors to save you money on support!

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About Support Helpdesk Live Chat

DelightChat is an omnichannel customer support software for ecommerce brands. It helps you connect your Instagram, Facebook, Emails, and WhatsApp support channels and answer customer queries, all from a single dashboard.

It also lets you communicate with other team members, assign support tickets for accountability, and see who’s working on a ticket in real-time.

It is designed to be so easy, you can get started within minutes of signing up.

But there’s more!

DelightChat lets you automate up to 40% of your support tasks including replying to repetitive queries, tagging and assigning tickets based on various conditions, and even pull data from Shopify within a message for more personalized auto-responses.

Why handle these tasks manually when DelightChat can do them all for you?

If your customers request order modifications, your team doesn’t need to go hunting for order details on Shopify. With DelightChat, you can view and edit Shopify orders right from the dashboard!