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What Is Shopify & How Does It Work? (2025 Guide for Beginners)

Sam|
November 24, 2025|
17 min read
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Key Takeaways:

Shopify is a user-friendly e-commerce platform for small and medium-sized businesses that helps them create online stores.

Shopify is affordable and has great scalability.

Shopify’s plans might seem confusing, but don’t worry we can help you with it.

Shopify has a huge ecosystem built around its core products.

Do you want to launch a successful online store without writing a single line of code? IN 2025, Shopify makes it easier than ever to build, manage, and scale your ecommerce business. With its intuitive drag-and-drop builder, built-in payment processing, and access to thousands of apps, it’s no surprise that Shopify powers nearly 5 million stores globally in 2025—dominating markets from the U.S. to the U.K. and India.

But how exactly does Shopify work—and is it the right choice for your business? In this ultimate guide, we’ll walk you through everything from how to start selling on Shopify to advanced features like Shopify Markets, Shop Pay, SEO tools, and more. Plus, we’ll help you navigate pricing plans, compare Shopify to other platforms like WooCommerce and BigCommerce, and give you the tools to make a smart, informed decision.

Let’s dive in now!

What is Shopify?

What is Shopify

Shopify is a cloud-based ecommerce platform that allows individuals and businesses to create, manage, and scale online stores without needing advanced technical skills. It provides all the essential tools to sell products online, in-person (via Shopify POS), and across multiple channels, including Facebook, Instagram, TikTok, Amazon, and more. 

In 2004, Tobias Lütke, Daniel Weinand, and Scott Lake founded Shopify in Ottawa, Ontario, Canada, because they did not find a suitable ecommerce platform to sell their snowboards.

After 18 years, Shopify has become the leading eCommerce platform for small to medium-sized businesses, with over 1.7 million merchants worldwide.

Here are some key Shopify statistics for 2025:

– 🇺🇸 United States: 2.67 million (57%) 

– 🇬🇧 United Kingdom: ~191,500

– 🇮🇳 India: ~85,700

  • Daily Active Users: ~2.1 million merchants log in daily 
  • Customers Served: ~875 million unique buyers in 2024 (~700 million in 2023).
  • GMV (Gross Merchandise Volume): US $292 billion in 2024—a 24% year-over-year rise.
  • Revenue:
    • Full-year 2024: US $8.88 billion (≈26 % YoY growth) 
    • Q1 2025: ~$2.36 billion (+26.8% YoY) 

How does Shopify work?

Shopify serves as a centralized solution for managing your product data, customers, and operational tasks in one platform. 

Step 1: Sign Up and Create a Shopify Store

  • Visit Shopify.com and start a free 3-day trial, followed by three months for just $1. 
  • Enter your email, store name, and basic business information
  • Automatically generate a store URL, such as yourstorename.myshopify.com, which you can later connect to a custom domain (e.g., yourbrand.com).

Step 2: Design your store

  • Choose free and paid themes in the Shopify Theme Store. Use the Shopify Theme Editor to customize layout, colors, typography, banners, and content blocks.
  • Create menus for Home, Shop, About, and Contact. Especially, add mega menus or a filterable collection for catalogs.

If you need help finding the perfect theme, check out this curate collection of Shopify themes guides and recommendations from Avada to explore the best options for your industry or design goals. 

Step 3: Add products, organize inventory, and set up payments

  • Add products manually or bulk upload via CSV and organize with collections and tags.
  • Set inventory tracking, low-stock alerts, and restock rules.
  • Set up Shopify payments, such as Shopify Payments or third-party providers (Paypal, Stripe, Apple Pay, etc).

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  • Automatically apply tax rates based on your store’s region
  • Customize tax overrides for digital goods, specific regions, or B2B exemptions

Step 5: Shipping, Fulfillment & Delivery 

  • Define shipping zones and rates: Flat rate, free shipping, real-time carrier rates
  • Choose fulfillment methods, such as manual fulfillment, third-party fulfillment services, print-on-demand apps, and dropshipping.
Step 5: Shipping, Fulfillment & Delivery

Step 6: Launch the store

  • Choose a Shopify plan you want
  • Remove password protection and make your store public
  • Test orders, review, checkout flow, and publish the store

Step 7: Order & customer management

  • Set up automatic emails, set fraud protection, and risk analysis flags
  • Track customer names, emails, locations, lifetime value, order history, and segmentation
  • Create customer groups for VIP customers, wholesale buyers, and returning customers.

Step 8: Sell across multiple channels 

  • Support omnichannel selling, such as POS, Facebook, Instagram, Amazon, TikTok, eBay, and more.
  • Synce all inventory, orders, and customers.

What are Shopify’s products and features?

Shopify’s core product

When you subscribe to a Shopify plan, you can use Shopify’s core product as a starting point for your online business, including but not limited to the following features:

  • A wide range of store design templates
  • Tools for selling and managing your online store and retail store
  • Payment processing
  • The conversion-optimized checkout
  • SEO and marketing tools
  • And many more

Shopify’s other products and applications are built upon this foundation. Moreover, you can use Shopify’s APIs and development tools to customize your store’s capabilities.

Drag and drop store builder

The Shopify drag-and-drop store builder lets you create a beautiful website to sell products within minutes. The store builder doesn’t require any coding, and you can choose a predesigned theme from the Shopify theme store.  For more advanced users, HTML and CSS files can also be edited for deeper customization. 

For more advanced users, you can also edit HTML and CSS files for deeper customization by exploring the Shopify Developer Documentation, which provides additional resources for utilizing APIs, Liquid, and custom apps.

Tools to sell on multiple sales channels

Shopify makes it easy to sell on multiple sales channels, not just your online store. You can reach customers where they already shop — like on social media, marketplaces, or even in person.

Here are the top tools and sales channels you can connect directly from Shopify:

Sales ChannelWhat You Can DoHow to Use
Facebook & InstagramTag and sell products on Facebook & InstagramUse Facebook & Instagram app in Shopify
TikTokCreate shoppable TikTok videosUse TikTok for Shopify app
Google ShoppingList products on Google ShoppingUse Google & YouTube app in Shopify
Amazon (U.S. only)Sell on Amazon and manage inventory/ordersInstall Amazon by CedCommerce
eBaySell on eBay and sync ordersInstall eBay by CedCommerce
Shopify POS (In-person)Sell in-person at stores, markets, eventsUse POS app; upgrade to POS Pro if needed
Buy ButtonEmbed products on blogs or external websitesEnable under Sales Channels > Buy Button
Shop AppLet customers reorder via the Shop mobile appAuto-included for all Shopify stores
Wholesale (Shopify Plus)Sell in bulk with custom pricing for B2BAvailable only on Shopify Plus
Multichannel ToolsManage all channels from one placeUse apps like Sellbrite, LitCommerce

Shop Pay – Shopify’s accelerated checkout

Shop Pay is a payment service provided by Shopify. With Shop Pay, customers are able to save their email addresses, credit cards, shipping details, and billing information during the checkout process. Using Shop Pay during checkout can save your customers’ time, especially if they have already opted into Shop Pay on any Shopify store.

Shopify Shipping

Shopify Shipping is a solution where Shopify established partnerships with leading carriers so you can get discounted, pre-negotiated rates for shipping.

Shopify Payments

Shopify Payments is the default payment method on Shopify. Using Shopify Payments, merchants can avoid third-party transaction fees on orders processed through Shopify Payments, Shop Pay, and Shop Pay Installments.

FeatureDetails
No third-party setupAlready built into Shopify — just activate it
Credit/debit card supportAccept Visa, Mastercard, American Express, Discover
Digital walletsSupport Apple Pay, Google Pay, Shop Pay
Buy Now, Pay LaterLet customers pay in installments with Shop Pay Installments (U.S. only)
Multi-currency supportAutomatically convert prices and accept 130+ currencies
Faster payoutsReceive your funds in as fast as 2 business days
Chargeback managementBuilt-in dispute tracking and response tools
PCI-compliant & secureFully meets security standards to handle cardholder data
Fraud analysisBuilt-in risk detection to flag suspicious orders

Shopify Markets – selling internationally

Shopify Markets provides business owners with a cross-border management tool that allows them to sell globally from a single store.

Aside from this, it supports the most popular local payment methods to maximize checkout conversions and minimize the risk of cart abandonment or payment processing problems.

SEO and marketing tools

Shopify SEO and marketing tools provide you with solutions for blogging, Search Engine Optimization, and Customer Grouping for your ecommerce store.

Moreover, Shopify has the Campaign Creation tool to help you set up your Email Marketing, Google Ads, and Facebook Ads.

SEO and marketing tools in Shopify

Additional products and services offered by Shopify

Shopify’s additional products and services are powerful upgrades and exclusive to Shopify customers and are designed to help independent business owners gain an advantage over competitors.

Shopify Fulfillment

A fulfillment service is a warehouse that handles all aspects of inventory management, from storing to packing to shipping orders to customers.

Shopify Fulfillment is the same as regular product fulfillment but with the added benefit of integrating with your Shopify store.

You can start distributing your products across the Shopify fulfillment network, managing inventory storage, operating order packing and delivery preparation, delivering products to your customers, and having Shopify automate your returns processing, inspections, and tracking.

Shopify Balance

Shopify Balance is a feature offered by Shopify to manage your money and business in one place. It’s an alternative to a traditional bank account, but better.

With Shopify Balance, you can skip fees, keep track of your finances, simplify your taxes, transfer money easily and earn cashback while spending to grow your business.

Shopify Capital

Shopify Capital is a business financing program provided by Shopify to help merchants with fast access to business loans and cash advances.

Shopify Capital offers fast and hassle-free application processes, with funds provided in days (not weeks) and automated payments.

Shopify Flow

Shopify Flow is a solution that helps you automate your Shopify store. With Shopify Flow, you can automate inventory management, fraud prevention, fulfillment management, loyalty programs, and retention.

Shopify app store and Shopify theme store

Shopify Apps Store

The Shopify App Store is a marketplace for applications where Shopify Merchants can find Apps to help them customize their ecommerce store and grow their business.

Different businesses need different apps, and Shopify App Store providesmore than 8000 apps(and growing) for your Shopify store, whether you are about to start selling online or in person.

Shopify Themes Store

The Shopify Theme Store is a marketplace for your online store looks, features, and UX (User Experience).

Moreover, Shopify Theme Store helps you customize your own online store with no coding.

What is Shopify’s pricing?

Shopify pricing is the monthly fees based on your Shopify subscription plan, plus added fees for payment processing, shipping labels, and advanced POS needs.

 Shopify Pricing Plans Overview

  • Plus – Starts at $2,000 per mon
  • Starter – $5 per month after that
  • Basic – $29 per month billed annually, $39 per month billed monthly
  • Grow – $79 per month billed annually, $105 per month billed monthly
  • Advanced – $299 per month billed annually, $399/month billed monthly

Tip: To save money, take advantage of the 3-day free trial and then extend it with the $1-for-3-months offer to explore and build your store.

Shopify Subscription Fees

Shopify Starter plan

The Shopify Starter plan is an entry-level plan from Shopify which helps store owners sell products online without complicated tools, high pricing, or even the need for their online store.

The only subscription cost of the Starter plan is $5 per month (including 5% per transaction for credit card fees).

Due to its compactness and lightweight, you don’t get full access to certain features like the website builder, custom domain support, abandoned cart recovery, etc.

Shopify Lite plan (has been replaced by the Shopify Starter plan)

The Shopify Lite plan, just like the Shopify Starter plan, is an entry-level plan for store owners to start selling on Shopify.

The Shopify Lite plan started at $9 per month. However, it has been replaced by the Shopify Starter plan (which is cheaper!).

The Basic plan

The Basic plan is a payment plan for using Shopify with the following:

  • Basic reports
  • 2 staff accounts
  • Up to 4 inventory locations
  • Up to 77% shipping discount

It also allows you to access the Shopify core products (like the Shopify plan and the Advanced plan), including:

  • Online store
  • Sales channels
  • Point of sale
  • 24/7 Shopify supports

The Basic plan starts at $39 per month (or $29 per month by choosing the yearly billing) with the credit card rate at:

  • 2.9% + 30¢ USD online
  • 2.7% + 0¢ USD in person

Shopify Credit card rate is a small fee that Shopify charges to allow you to accept major credit cards, such as Visa and Mastercard, as payment in your store.

The Grow Plan

The Shopify Grow Plan is a payment plan for using Shopify with the following:

  • Professional reports
  • 5 staff accounts
  • Up to 5 inventory locations
  • Up to 88% shipping discount
  • Including Shopify core features

The Shopify Grow plan starts at $105 per month (or $79 per month by choosing the yearly billing) with the credit card rate at:

  • 2.6% + 30¢ USD online
  • 2.5% + 0¢ USD in person

The Advanced plan

The Advanced Plan is a payment plan for using Shopify with the following:

  • Custom report builder
  • 15 staff accounts
  • Up to 8 inventory locations
  • Up to 88% shipping discount
  • Including Shopify core features

The Advanced Plan starts at $399 per month (or $299 by choosing the yearly billing) with the credit card rate at:

  • 2.4% + 30¢ USD online
  • 2.4% + 0¢ USD in person

Shopify Plus (The enterprise plan)

Shopify Plus Plan is the enterprise-level payment plan for using Shopify’s exclusive features for high-volume, multi-location, and multi-million dollar sellers.

Starting at 2000$, this plan’s prices, terms, and features are negotiated based on sales volume and business needs.

Transaction fees and Shopify Payments

Shopify Payments is Shopify’s very own payment service that serves as the default payment gateway for your store.

Shopify Payments sets up your store to accept payment through all the popular payment methods like credit cards, debit cards, Apple Pay, Amazon Pay, etc.

If you don’t use Shopify payments, you will be charged 2% transaction fees (for Basic, Shopify, and Advanced Plan).

Additional Shopify Plans, Pricing, and Costs

The Shopify POS Lite is a solution for offline stores, where you can track your sales from your brick-and-mortar shop and online store in one place.

The Shopify POS Lite is free for all plans, with a POS app and integrated hardware (one-time purchase of 49$).

Additionally, Shopify POS Pro is the solution for a larger retail system. Shopify POS Pro operates on an iPad connected to the checkout stand, cash drawers, card readers, and other checkout accessories.

Shopify charges $89 per month per store for Shopify POS Pro.

Who uses Shopify?

Top Industries are using Shopify Plus at the enterprise level are:

  • Retail: 17%
  • Fashion: 14%
  • Computer Software: 9%

The following top players are in:

  • Wholesale
  • Consumer goods
  • Health, wellness, and fitness
  • IT
  • Internet
  • Marketing
  • Cosmetics

Here’s a list of who uses Shopify:

  • Small businesses: to easily launch and manage online stores without coding
  • Large enterprises: like Gymshark or Heinz, using Shopify Plus for scalability
  • Dropshippers: to sell products without holding inventory
  • Creators & influencers: to sell merch or digital products directly to followers
  • Retail stores: to unify online and in-person sales with Shopify POS
  • Subscription brands: to manage recurring billing and memberships
  • Fashion & apparel brands: like Allbirds and Fashion Nova, for product variety and fast shipping
  • B2B sellers: using Shopify Plus with wholesale channels for bulk orders
  • Print-on-demand businesses: using apps like Printful or Printify to automate fulfillment
  • Side hustlers: starting niche stores to test product ideas or generate passive income

Why do merchants love this ecommerce platform?

The reasons why Shopify is so popular are:

  • Shopify is easy for beginners: Shopify has an intuitive interface with the drag-and-drop method so that you can create your store “in minutes” without any technical expertise.
  • Shopify is affordable and has great scalability: Shopify plans are very reasonable for store owners to start selling on Shopify. As your business grows, the pricing and added features are particularly well-suited compared to other e-commerce platforms.
  • Shopify has a lot of free resources: Shopify provides many free resources, from free trial, free store themes, and free apps to free stock photos, free Logo Maker, and even free Video Creator.
  • Advanced Shopify Marketing and SEO solutions: Shopify is helping merchants with an extensive library of tutorials and courses on how to get a higher ranking on Google and present their products to a targeted audience. More importantly, Shopify offers tools for managing your SEO and marketing campaigns, all in one place.
  • Shopify has a huge ecosystem: The Shopify platform offers a vast ecosystem of apps (over 8,000 and growing) and services that can be customized and utilized to grow and customize your online store. Moreover, there are numerous services available to assist you with tasks such as marketing, shipping, and more.
  • Shopify is mobile-friendly: 69% of orders from Shopify stores come from Mobile. The average conversion rate for Shopify stores on mobile devices is 1.2%, although the top 10% and 20% of Shopify stores have conversion rates of 2.7% and 3.9%, respectively. All that is thanks to the free mobile features that were built into your Shopify store.

What can I sell online with Shopify?

You can always start selling with the following products:

  • Clothing
  • Jewelry
  • Home Accessories
  • Travel products
  • Baby or maternity products
  • Bags and luggage
  • Fitness accessories
  • Beauty products
  • Kitchenware
  • Pet products
  • Automotive accessories
  • And much more!

In addition, you can also set up your online business with Shopify if you are in these industries such as:

  • Service appointments
  • Memberships
  • Consultations
  • Digital products
  • Experiences
  • Classes and workshops
  • Rentals
  • Quotes, estimates, and assessments
  • Donations
  • Event tickets
  • Digital gift cards
  • Live streams

Shopify Pros and Cons

Before start selling on Shopify, here are the Pros and Cons of the platform:

Pros:

  • Easy to use: Intuitive interface, no coding required
  • All-in-one platform: Hosting, security, checkout, and analytics included
  • Beautiful themes: Responsive, modern designs (free & premium)
  • Scalable: Suitable for both small startups and large enterprises (via Shopify Plus)
  • 24/7 customer support: Live chat, phone, and email support
  • Excellent app ecosystem: 8,000+ apps to add features (loyalty, reviews, SEO, etc.)
  • Multi-channel selling: Sell on Facebook, Instagram, TikTok, Amazon, eBay, POS, etc.
  • Fast and secure checkout: With built-in Shopify Payments and Shop Pay
  • SEO-friendly: Clean URL structure, meta tag control, blog feature
  • Mobile app: Manage store, orders, and inventory on the go

Cons:

  • Monthly cost adds up: Apps, themes, and transaction fees can increase total expenses
  • Limited customization (without code): Deep design or checkout changes need coding or Shopify Plus
  • Transaction fees: If not using Shopify Payments, there’s an extra fee (0.5%–2%)
  • Content management is basic: Not as flexible for complex blog/content-heavy sites
  • Learning curve for scaling: Advanced features like automation or headless commerce require time or experts
  • Limited B2B tools on standard plans: Full B2B functionality needs Shopify Plus

Shopify vs Alternatives: A Key Comparison

In spite of Shopify’s status as a top e-commerce platform and a market leader, they do not control the majority of the market.

PlatformEase of UseHosting IncludedDesign FlexibilityApp EcosystemBest For
ShopifyVery easy, beginner-friendlyModerate (custom code helps)8,000+ appsAll-in-one eCommerce for all business sizes
WooCommerceModerate (needs WordPress)❌ High (fully customizable)Many pluginsTech-savvy users, bloggers
BigCommerceEasy✅ ModerateSmaller storeMid to large-sized brands
Wix eCommerceVery easy✅ High (drag-and-drop builder)Small app marketBeginners, small online shops
SquarespaceEasy✅ Beautiful, limited flexibilityLimited extensionsCreative businesses, small inventory shops
Magento (Adobe Commerce)Complex (developer-level)❌ No (self-hosted)Extremely high (fully open)Technical add-onsEnterprises with large dev budgets

Bottom Line 

Shopify has proven itself as one of the most powerful and beginner-friendly ecommerce platforms, and for good reason. It offers a complete solution for anyone looking to start, grow, or scale an online business. With a drag-and-drop builder, built-in payments, multi-channel sales tools, robust app ecosystem, and reliable customer support, Shopify makes launching a professional online store accessible to everyone.

What is Shopify: FAQs

What exactly does Shopify do?

Shopify is an eCommerce platform that helps you build and run an online store. It provides everything you need to:

  • Create a website and storefront
  • Sell physical or digital products
  • Accept payments securely
  • Manage orders, inventory, and shipping
  • Market your store through social media and ads
  • Sell in-person with Shopify POS (Point of Sale)

You don’t need coding or tech skills — it’s designed for beginners and scalable for big businesses.

2. How much does Shopify take from a $100 sale?

It depends on your Shopify plan and payment method:

Plan Using Shopify Payments If NOT using Shopify Payments
Basic 2.9% + 30¢ = $3.20 fee Plus 1% extra fee = ~$4.20 total
Shopify 2.6% + 30¢ = $2.90 fee Plus 0.5% extra fee = ~$3.40 total
Advanced 2.4% + 30¢ = $2.70 fee Plus 0.15% extra fee = ~$2.85 total

Using Shopify Payments avoids the extra transaction fee Shopify charges for third-party gateways like PayPal or Stripe.

What is the difference between Shopify and Amazon?

Shopify is like building your own storefront, while Amazon is like renting a booth in a busy marketplace.

Feature Shopify Amazon
Business Model You build your own store (your brand) You list products in Amazon’s marketplace
Ownership You own your website & customer data Amazon controls the platform & customers
Fees Monthly fee + small payment fee Seller fees + referral fees (can be 15%+)
Marketing You bring your own traffic Amazon has built-in search & customers
Fulfillment You ship or use 3PLs Amazon FBA can handle it for you

Is it safe to buy from Shopify?

Yes, Shopify is very safe — but remember:

  • Shopify hosts over 4 million stores, using top-level security (PCI DSS compliant, HTTPS encrypted)
  • Payment data is handled securely with Shopify Payments or trusted gateways like PayPal
  • However, Shopify is a platform — each store is independently run
    • Always check store reviews, contact info, and return policies
    • Look for signs of legitimacy (clear branding, social proof, secure checkout)

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Vietnam. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.