For Shopify merchants, embracing an omnichannel strategy is crucial for staying competitive and meeting customer expectations. Thankfully, Shopify’s App Store offers a wealth of apps designed to streamline omnichannel operations and provide a consistent experience for your customers, regardless of how they choose to shop.

In this guide, we’ll explore the 10 best Shopify omnichannel apps, each with unique features and benefits. Hopefully, this will help you find the perfect solution.

Top 10 Omnichannel Apps In the Shopify App Store

Here are the top 10 omnichannel apps available in the Shopify App Store you should not miss:

Vitals: Reviews, Bundles

Vitals: Reviews, Bundles is an all-in-one conversion marketing app designed to help Shopify merchants boost their omnichannel presence. With over 40 tools integrated seamlessly into your store, it supports product reviews, upsells, bundles, visitor session recordings, and more to turn your visitors into loyal customers. The app helps increase revenue and engagement without slowing down your site.

Highlight Features:

• Product Reviews (import and collect)
• Upsells (Bundles, Volume Discounts, BOGOs)
• Visitor Replays (Session recordings)
• Wishlist, Urgency Notifications, Currency Converter, Size Chart
• Email & Push Marketing, Instagram Feed, Back-in-Stock Alerts

Rating: 5.0/5
Pricing: Free plan available. Paid plans are from $29.99 – $299.99/month. 7-day free trial.

Smile: Loyalty & Rewards

Smile: Loyalty & Rewards is a top-rated Shopify omnichannel app that helps merchants create powerful loyalty, referral, and VIP rewards programs to build customer loyalty and boost sales. With Smile, you can effortlessly reward customers for their purchases and social actions, enhancing your omnichannel strategy while reducing customer acquisition costs.

Highlight Features:

• Points for purchases and social actions
• Referral and VIP rewards programs
• Bonus points events
• Integrates with Klaviyo, Gorgias, Mailchimp, and more
• SEO-friendly loyalty page
• Customizable emails and on-site nudges

Rating: 4.8/5
Pricing: Free plan available. Paid plans are from $49 – $999/month. 

Omisell

Omisell is a Shopify omnichannel management app tailored to merchants in Southeast Asia. It streamlines inventory, order, and catalog management across multiple sales channels. 

By integrating with popular marketplaces like Lazada, Shopee, and TikTok Shop, Omisell helps merchants optimize their operations and handle complex multi-channel sales.

Highlight Features:

• Centralized integration with multiple stores (Lazada, Shopee, Shopify, etc.)
• Catalogue management (sync and publish)
• Order and inventory management (multi-stock, multi-warehouse)
• 3PL integration with 50+ shipping channels

Rating: 4.8/5
Pricing: Free to install. External charges may apply.

Yotpo Product Reviews & UGC

Yotpo Product Reviews & UGC empowers Shopify brands to effortlessly collect high-quality product reviews that directly influence purchasing decisions. With AI-powered widgets and seamless integrations, you can showcase these reviews on your store, social media, and even search engines like Google. 

Plus, this app can help you increase engagement and loyalty by combining reviews with SMS marketing and loyalty programs.

Highlight Features:

• Stand out on search with Google Seller Ratings and Google Shopping Ads
• Connect your reviews with our SMS, loyalty, and subscriptions product synergies
• Use our marketer-friendly solution to customize your reviews widget
• Leverage Smart Filters to build buyer confidence by displaying relevant content
• Seamlessly integrated for effortless syncing of reviews to and from the Shop app

Rating: 4.8/5

Pricing: Free plan available. Paid plans range from $15 to $199/month.

Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots comprehensive customer experience platform offers ready-to-use sales and support chatbots, providing instant answers to common questions and increasing revenue opportunities. 

With Tidio’s intuitive helpdesk solution, you can easily manage all your customer conversations in one place. Plus, its dedicated Shopify features further streamline your workflow and improve efficiency.

Highlight Features:

• Live chat and AI chatbots (Lyro AI)
• Cart recovery and product recommendations
• Ticketing system for customer support
• Social media and email chat integrations
• Visual chatbot builder and automation analytics

Rating: 4.7/5
Pricing: Free plan available. Paid plans are from $29 – $39/month. 7-day free trial.

Omnisend Email Marketing & SMS

Omnisend Email Marketing & SMS is an email and SMS marketing automation app tailored for Shopify merchants. It is designed to help grow email lists and boost sales through targeted campaigns. With features like pre-built templates, pop-ups, and automation workflows, Omnisend makes it easy to create and manage personalized marketing strategies that engage customers across multiple channels.

Highlight Features:

• Email and SMS marketing automation
• Pre-built templates for newsletters and campaigns
• Pop-ups for email capture (exit intent, spin-to-win)
• Abandoned cart and browse abandonment workflows
• Product reviews and social proof display

Rating: 4.7/5
Pricing: Free plan available. From $16 – $59/month. 

LoyaltyLion Rewards & Referral

LoyaltyLion Rewards & Referral is your solution to turn one-time buyers into loyal, returning customers. You can create a customized loyalty program that rewards customers for purchases, referrals, reviews, and even social media engagement. 

The app integrates seamlessly with your existing Shopify tools and even comes with a free loyalty page builder for Classic plans and above.

Highlight Features:

• Customizable loyalty page
• Loyalty points for purchases, referrals, and reviews
• VIP tiers and membership rewards
• Loyalty emails and notifications
• Integrates with Klaviyo, ReCharge, Omnisend, and more

Rating: 4.6/5
Pricing: Free plan available. Paid plans from $199/month. 14-day free trial.

Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS takes your customer communication to the next level. Say goodbye to generic emails and hello to highly targeted, personalized messages that drive sales and build lasting relationships. 

This powerful app centralizes your data from over 350 integrations, giving you the insights to connect seamlessly with customers across all channels. You can get started quickly with AI-powered tools, proven templates, and on-demand support, all accessible with a single login.

Highlight Features:

• Unified customer profiles with shopping data
• Advanced segmentation and real-time triggers
• Email & SMS automation templates
• Personalization and A/B testing
• AI-powered analytics and reporting
• Multi-channel messaging (Email, SMS, Push)

Rating: 4.6/5
Pricing: Free plan available. Paid plans are from $15 – $20/month.

Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM is a powerful customer support platform that combines live chat, AI chatbots, and CRM features tailored for eCommerce businesses. 

By integrating seamlessly with Shopify, it allows merchants to manage customer interactions across multiple channels, enhancing engagement and driving repeat purchases. Its intelligent automation helps teams respond quickly and efficiently to customer inquiries.

Highlight Features:

• AI-powered live chat and chatbots
• Multi-channel shared inbox for team collaboration
• Order management directly within support chats
• Automation for common tasks and replies
• Customer satisfaction surveys and engagement tools

Rating: 4.4/5
Pricing: From $29/month. Free trial available.

Shopify POS

Shopify’s own POS system seamlessly integrates your online and offline sales channels, providing a unified platform for managing inventory, orders, and customer data.

With features like omnichannel inventory tracking, local pickup and delivery options, and the ability to sell from multiple locations, Shopify POS provides the flexibility and convenience you need to deliver seamless shopping experiences, no matter where your customers are.

Highlight Features:

• Convert more with features like local pickup, email carts and ship to customer.
• Keep customer profiles, product details and inventory levels at your fingertips.
• Sell and accept gift cards, split payments, returns and exchanges.
• Accept payments anywhere with always-ready retail check out hardware.
• Omnichannel built-in tools to manage your online and in-store in one place.

Rating: 3.8/5
Pricing: Free plan available. Paid plan is $89/month/location. 14-day free trial.

Bottom Line

We’ve just explored 10 top Shopify apps for omnichannel selling. To find the perfect fit for your business, we recommend trying out their free plans or free trials and experiencing the app firsthand.