Top 5 Shopify Call Apps in 2024

Among diferent types of apps on Shopify App Store, call apps are among the most-used and important ones for lots of Shopify merchants. With the right call app, businesses can provide instant support, resolve issues faster, and boost customer satisfaction directly through their Shopify store.

Dig into this article to explore the 5 best Shopify call apps in 2024 that can boost your customer support service to a new level.

5 Best Shopify Call Apps Available

Callback Request

Callback Request is a Shopify app designed to help store owners convert visitors into buyers by offering a callback or text option. It’s ideal for businesses seeking to provide personalized customer service and track whether callbacks lead to completed purchases.

Key features

• Real-time Alerts: Receive alerts within 2 seconds of a customer’s callback request to respond quickly.
• Sales Attribution: Track customers' actions post-callback, determining whether they completed a purchase.
• Customizable Widget: Adjust the widget and button to match the design of your website seamlessly.
• Phone Number Collection: Acquire potential customers' contact information for future communication.

Pricing

• Free: $0/month
• Startup: $9/month
• Basic: $19/month
• Professional: $79/month

Floatify

Floatify enhances the user experience of Shopify stores by providing a range of floating buttons for communication and social interaction. It is ideal for merchants looking to improve store functionality and aesthetics with easy-to-access contact tools like phone, chat, SMS, and WhatsApp live chat.

Key features

• Diverse Button Options: Includes call, cart, email, social media (Facebook, Instagram, Line, Viber), and back-to-top buttons.
• Customizable Design: Customize button groups, placements, and designs to fit the store’s look and enhance visibility.
• WhatsApp Live Chat: Engage customers directly through WhatsApp for increased satisfaction and potential sales.
• Easy Installation: A simple setup process with no coding required allows the app to go live in just one minute.

Pricing

• Free
• Premium: $4.99/month

Mega Callback

Mega Callback is designed for Shopify store owners who want to quickly respond to customer inquiries and boost trust in their brand. This app allows businesses to offer a callback option, enhancing customer confidence and speeding up the sales process.

Key features

• Fast Callback: Reach out to customers faster than competitors to close sales more quickly.
• Availability Settings: Customize your availability time and working days to suit your schedule.
• Detailed Reporting: Track callback history, and status, and receive email reports with statistics.
• Direct Shopify Admin Use: Manage everything directly from your Shopify admin dashboard.
• Theme Compatibility: Fully compatible with the latest Shopify themes.

Pricing

• Demo: Free 
• Standard: $4.99/month 
• Enterprise: $29.99/month 

Phoneize Phone Call Button

Phoneize allows Shopify store owners to add a floating "call us" button to their store, enabling instant customer calls via mobile and displaying the phone number on desktop or tablet devices. It's perfect for businesses looking to increase phone leads and sales without coding.

Key features

• Floating Call Button: Add a floating "call us" button for easy customer access.
• Instant Installation: Works with any Shopify theme and installs in just a couple of clicks.
• Customizable Design: Personalize the button's color, style, and text to match your store’s branding.
• Google Analytics Tracking: Monitor button performance and track customer calls.

Pricing

• Free
• Pro: $4.99/month or $47/year (save 22%)

Elfsight Click To Call

Elfsight Click To Call is a simple, user-friendly app designed to let customers contact businesses directly from their Shopify store with a single click. It’s perfect for store owners who want to stay easily accessible and boost their client database by making phone calls effortless for visitors.

Key features

• One-click Dialing: Allows users to call businesses instantly from the website with one click.
• Customizable Display: Control when and where the call button is shown, including schedule and device settings.
• Switchable Call Elements: Adjust which parts of the call window are visible based on your preferences.
• Mobile Optimization: Ensures smooth performance on all mobile devices without any coding required.
• Call Triggers: Set specific triggers to display the call button to the right audience at the right time.

Pricing

• Unlimited: $5.99/month or $59.88/year (Save 17%)
• 7-day Free Trial: Available

FAQs

How do Shopify call apps improve customer engagement?

Shopify call apps make it easier for customers to contact store owners directly, leading to faster response times and more personalized support, which helps build trust and customer satisfaction.

Can I track the performance of call buttons on Shopify apps?

Yes, some apps like Phoneize offer Google Analytics tracking to help monitor how many customers are using the call button and assess its effectiveness.

Does Shopify call apps to work on all devices?

Yes, most Shopify call apps are optimized for mobile, desktop, and tablet devices, ensuring a seamless experience for all visitors regardless of the device they use.

How difficult is it to install a call button app?

Installing call button apps is straightforward and typically takes just a couple of clicks, with no coding required, making it accessible for all Shopify store owners.

Can I customize the appearance of call buttons on Shopify?

Yes, most Shopify call apps allow you to adjust colors, styles, and text to align with your store’s design, ensuring the button fits your branding.

In conclusion

This article explored the top 5 Shopify call apps in 2024, empowering you to enhance customer communication, streamline support, and boost sales through effective phone calls. A well-chosen Shopify call app can significantly enhance customer communication and boost sales. Share your experiences and let's discuss the best call apps for Shopify in the comments below!