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Best Cloud-Based POS for Dry Cleaners in 2023

Last updated: September 27 2024

Written and researched by experts at Avada Learn more about our methodology

This article will show you top 5 POS Systems for Dry Cleaners in 2023, which can help you have the best choice for your own business.

Key Takeaways

  • Shopify POS: Best for maximizing online sales and inventory management.
  • CleanCloud: Best for customer engagement and scheduling capabilities.
  • SMRT Systems: Best for garment tracking and management specific to dry cleaning operations.
  • Geelus: Best for simplicity and intuitive interface,
  • Enlite POS: Best for detailed analytics and reporting, also strategic business decisions.

Top 5 POS Systems for Dry Cleaners in 2023

Shopify POS 

pos for dry cleaners

Why we picked it 

We think that Shopify POS holds the throne for dry cleaners seeking to supercharge their online sales while simultaneously managing in-store and online stocks. With its seamless sync across platforms, it ensures consistent service, transforming the way dry cleaners operate.

Pricing

Shopify offers various plans, starting from $39 to $399 per month (for subscription fee) and a $0-$89 fee per location. The high-tier plans have more advanced features, with transaction fees ranging from 2.4% to 2.6% + 30 cents per transaction based on the chosen plan. 

Features

Shopify POS offers important key features for dry cleaners’ owners:

  • Integration of online and physical stores: This feature enables you to manage your dry cleaning operations seamlessly from one platform, enhancing operational efficiency and ensuring consistent customer experience across all touchpoints.
  • Smart inventory management: With this feature, you can effortlessly track your supply levels and reorder cleaning supplies and other essentials in time, mitigating the risk of running out of stock and disrupting your business operations.
  • Hardware support including dry cleaning specific equipment: Shopify’s compatibility with dry-cleaning equipment means you can easily integrate your machinery with the platform, ensuring seamless data flow and enabling real-time tracking of orders and deliveries.
  • Reporting and analytics: Utilize this feature to gain valuable insights into your business performance, identifying trends and areas for improvement. With this data, you can make informed decisions that enhance service quality, customer satisfaction, and profitability.
  • Additional payments: This function supports diverse payment methods, allowing your customers to pay for your dry cleaning services in the way that suits them best, enhancing their overall experience and loyalty to your business.

Pros and cons

ProsCons
Expand online presence and salesSynchronize online and physical storeExcellent customer supportAdvanced features require pricier plansCustomization options can be limited

CleanCloud 

pos for dry cleaners

Why we picked it

CleanCloud shines in the realm of customer interaction. With its automated marketing tools and scheduling capabilities, it enhances customer experience to a new level, making it a go-to choice for dry cleaners.

Pricing

With 4 levels to suit the unique needs of each dry cleaner: Lite, Pro, Grow, Grow+, CleanCloud offers prices from $33 to $325 per month. You can also save 20% when choosing to pay yearly.

Features

CleanCloud possesses some features tailored for dry cleaners:

  • Barcoding & invoicing: Simplify billing and reduce errors with automated barcoding and invoice generation, saving time and enhancing accuracy to generate your dry cleaners.
  • Tax management: Automate tax calculations of your dry cleaning business, track, and manage payments, reducing manual work and ensuring regulatory compliance.
  • Garment tracking: CleanCloud helps trace each item’s path through your cleaning process in real-time. This not only guarantees order accuracy but also enhances your customers’ trust through transparent, accountable service delivery.
  • Geofencing: Define geographical boundaries to optimize delivery routes and ensure timely drying cleaner’s service, boosting customer satisfaction and loyalty.

Pros and cons

ProsCons
Elevated customer interactionIntuitive user interfacePersonalized features for dry cleanersCould be pricey for larger operationsLack omnichannel approach

SMRT Systems

pos for dry cleaners

Why we picked it

SMRT Systems offers a solution specifically designed for dry cleaners. With unique features like photo tagging and heat-sealed barcoding, it provides a stellar garment tracking and management system, revolutionizing the dry cleaning workflow.

Pricing

SMRT Systems offers pricing tailored to the specific needs and scale of each dry cleaning business. This is also the reason why prospective customers like you had to contact the company directly for a custom quote of its pricing.

Features

  • Barcode/ Label management: Automate garment tagging and tracking in your dry cleaning process with SMRT’s barcode and label management, improving operational accuracy and efficiency.
  • Barcode/Ticket scanning: Speed up order processing and retrieval in your dry cleaning business, ensuring fast and efficient service delivery to your customers.
  • Commission management: Easily calculate and manage commissions for your dry cleaning staff based on the services they provide, fostering a motivated work environment.
  • Communication management: Use this feature to send automated pickup reminders, order status updates, and promotional messages, enhancing your dry cleaning customer’s experience and engagement.

Pros and cons

ProsCons
Garment management efficiencyAdvanced features for larger dry cleaning operationsReliable customer supportSome features could be complex for smaller businesses

 Geelus 

pos for dry cleaners

Why we picked it

Geelus, with its clean, user-friendly interface, is a boon for dry cleaners requiring an easy-to-operate, effective solution. Its intuitive design necessitates minimal training, making it a popular choice amongst dry cleaners.

Pricing

With Geelus, you are able to choose the most suitable plan among Starter, Small and Medium with the pricing starting from $19 to $129 per month. If you select the plan for 1 year, the pricing ranges monthly from $15 to $109. With the plan for 2 years, its pricing starts at $9 each month.

Features

With key features for dry cleaners, Geelus is able to optimize your own dry cleaners business workflow.

  • Intuitive interface: Geelus provides an easy-to-use interface, simplifying daily operations and reducing training time for your dry cleaning staff.
  • Customizable: Tailor Geelus to your dry cleaning business needs, from custom pricing to personalized customer communications, boosting your efficiency and customer service.
  • Referral marketing system: Utilize the referral system to encourage existing customers to refer your dry cleaning services to others, expanding your customer base and increasing sales.
  • Employee performance: Track and evaluate your dry cleaning staff’s productivity and service quality, fostering a high-performing work environment.
  • Printing clothing alterations and laundry tags: Automate the printing of laundry and alteration tags, ensuring accurate tracking of garments throughout the dry cleaning process.
  • Sales tracking and reporting: Use Geelus to monitor your dry cleaning sales trends, identify best-selling services, and make informed decisions for business growth.

Pros and cons 

ProsCons
User-friendly design24/7 customer supportRegular updates enhance system performanceLack of management of the customer/contact list

Enlite POS

Why we picked it

Enlite POS revolutionizes dry cleaning businesses with its comprehensive reporting and analytical tools. These data-driven insights empower dry cleaners to make informed decisions, optimizing your business strategies and operations.

Pricing

Bringing customized solutions based on each business’s specific needs, Enlite POS offers the pricing starting at $49 per month with 3 different levels of plans: Essentials, Professionals and Enterprise.

Features

Important features of Enlite POS streamline every step of the dry cleaners development plan.

  • Inventory and customer management: With Enlite POS, effortlessly manage your dry cleaning supplies and track customer preferences, optimizing your operations and enhancing personalized service.
  • Billing & invoicing: Simplify your dry cleaning billing process with automated invoicing, reducing manual work and ensuring error-free transactions.
  • Tablet-compatible: Use Enlite POS on your tablet for on-the-go access to your dry cleaning business data, providing flexibility and immediate responsiveness to your operational needs.

Pros and cons

ProsCons
CustomizabilityMultifaceted garment trackingEfficient delivery managementQualified customer supportDiverse integration with other software and hardwareMay have troubles handling large orders A bit complex with its advanced features for new users

How to Choose the Right POS for Dry Cleaners?

Understanding the Unique Needs of a Dry Cleaning Business

In the dynamic world of dry cleaning, handling multifaceted tasks like managing customer orders, tracking garments, providing express services, and coordinating pickups and deliveries is the norm. Hence, selecting a POS system that caters specifically to the intricate operations of a dry cleaning business is vital for your success.

Key Features to Look for in a Dry Cleaner POS System

  • Order Tracking: Running a dry cleaner business, you’ll deal with numerous garments daily, each requiring accurate tracking from the moment they’re dropped off until they’re picked up. The right POS system will simplify this process, efficiently managing tracking and using identifiers for each clothing item.
  • Customer Management: Developing customer relationships is crucial in the dry cleaning industry. A POS system that effectively stores customer information, monitors order history, and handles loyalty programs can foster repeat business and enhance customer satisfaction.
  • Scheduling and Booking: The convenience of scheduling pickups and deliveries, as well as enabling online booking for customers, can set your dry cleaning business apart. Your POS system should provide these scheduling facilities, suiting the busy lifestyles of your clients.
  • Pricing and Invoicing: Dry cleaning businesses often use varied pricing models, such as per-item or bulk pricing. Your POS should effortlessly handle these nuances and generate comprehensive invoices, ensuring transparency and accuracy.

Ease of use

A user-friendly POS system interface can make a world of difference in a high-paced dry cleaning environment. It speeds up transactions, minimizes errors, and lessens the training time for your staff, streamlining your operations.

Mobility of the POS System

Dry cleaning businesses are not confined to the store. With constant pickups and deliveries, a mobile-friendly POS system becomes indispensable. It allows you to take your business operations anywhere, expanding your service capabilities.

POS Software and Hardware Compatibility

In a dry cleaning setup, the POS software should ideally be compatible with the devices used in your daily operations. Also, the durability and longevity of the hardware are essential factors to consider. This compatibility can ensure a smooth operational flow in your busy schedule.

Pricing Models

While analyzing pricing models, be aware of upfront costs, recurring subscription fees, and potential hidden costs that may arise specifically in dry cleaning POS systems. The most affordable option may not always meet your unique needs, so choose wisely.

Support and Training

Reliable customer support and adequate training are critical when you invest in a new POS system for your dry cleaning business. They ensure that you’re well-equipped to navigate any potential issues and fully utilize your POS system. Prioritize vendors that offer comprehensive support and training services.

Our Methodology: Our Approach To Selecting A Dry Cleaning Store Pos System

Identify the Defining Criteria

We understood the unique challenges and intricacies of your dry cleaning store. From managing orders to tracking clothing items and maintaining customer relationships, we built specific needs. We started by identifying and listing these requirements. This step was pivotal in setting the foundation to find a POS system that was tailor-made for your dry cleaning operations.

Market Research & Evaluate

With the groundwork laid, we moved to the next step: in-depth market research. We surveyed the available POS systems, focusing on those designed specifically for or commonly used by dry cleaning businesses. Insights from fellow dry cleaners proved invaluable during this process. It wasn’t just about finding any POS system, but discovering a solution that truly understood your dry cleaning needs.

Finalize Shortlist

After thorough evaluation, we arrived at the crucial step of finalizing a shortlist. These were the POS systems that aligned best with your specific business needs and received positive feedback in customer reviews. It wasn’t about finding the perfect system, but identifying the most suitable one for a dry cleaning store. We considered every feature that could facilitate our day-to-day operations and added those systems to our shortlist.

Bottom Line

Hopefully with this article, you’ll have the overall view of POS systems for dry cleaners and find the best choice for your own business.

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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.