Headquartered in San Bruno, California, YouTube is a free online video-sharing website where users can watch, like, share, comment, and upload their videos. On this platform, you may want to send a message to somebody, you must wonder how to do that. Because unlike Facebook, this function might not be straight forward.
In this article, we will show you How to Message Someone on Youtube: Ultimate Guide and Tips. Hopefully, after reading this article, you can successfully message someone on this dominant platform.
Can you send and receive messages on YouTube?
On July 9, 2018, YouTube disabled the feature of sending, receiving, or reading private messages in Creator Studio due to the unpopularity of this feature. It, though, concentrates on the essential features and tools. More specifically, it results in the deletion of all private messages from Creator Studio and everywhere else on YouTube.
Yet, YouTube still enables us to message by establishing business inquiry emails on your channel. Note that only the desktop version of YouTube is available with this feature.
How to message someone on YouTube: Four methods
We’ll explore four practical methods you can use to message someone on YouTube and establish meaningful communication.
Method 1: Via Their Email Address
Step 1: Visit the YouTuber’s channel.
- Go to YouTube and search for the channel you want to contact.
- Click on the channel name to enter their homepage.
Step 2: Toggle over to the “…More” button.
- On the channel page, look for the “…More” button (located under the YouTube channel’s name)
Step 3: Look for the "About" section.
- If available, there will be an option to view the channel’s email address for business inquiries.
- Click on the “View Email Address” button and complete any CAPTCHA verification if prompted.
Step 4: Confirm you’re not a bot.
Hit “Submit” to reveal the channel’s email address.
Step 5: Craft a professional email.
Click on the provided email address to send an email directly to the channel's owner, or copy and paste it into your email client to reach out.
Method 2: Via Public Chat or Comment
Use the Community Tab
Step 1: Go to the “Community” tab
- Go to the YouTuber’s channel and look for the “Community” tab at the top of their channel page.
Step 2: Leave a Relevant Comment:
Write a clear and polite comment on one of their posts to get their attention. Ensure your comment is relevant to the post to increase the chances of a response.
Comment under a Particular Video
Step 1: Choose a relevant video.
- Go to the YouTuber’s channel and find a video related to your question or request.
Step 2: Scroll down to the comments section.
- Navigate to the bottom of the video where the comment section is located.
Step 3: Write your comment.
Start your comment with a polite greeting and select the “Comment” button.
Step 4: Be patient and check for replies.
You’ll receive a notification if the YouTuber or other users respond to your comment.
Method 3: Send a Direct Message
Step 1: Look for social media links.
- Go to the YouTuber’s “About” section or check the video description for social media handles (Instagram, Twitter, Facebook, etc.).
Step 2: Choose the platform you’re most comfortable with.
- Select the social media platform where the YouTuber is most active. Instagram and Twitter are often the best choices for direct messaging.
Step 3: Send a polite direct message.
- Start with a polite introduction (e.g., “Hi, I’m a fan of your YouTube channel!”).
- Clearly explain why you’re reaching out and keep your message brief.
- Respect their privacy and avoid spamming if they don’t respond immediately.
Step 4: Follow up if necessary.
- If you don’t receive a response, wait a few days before sending a gentle follow-up message.
Method 4: Using YouTube Live Chat
Step 1: Find a scheduled live stream or wait for one to begin.
- Check the YouTuber’s channel for any scheduled live streams or notifications for upcoming sessions.
Step 2: Join the live stream.
- Click on the live stream when it begins, and make sure you’re logged in to your YouTube account.
Step 3: Participate in the live chat.
- Type your message in the live chat box on the right side of the video.
- Keep your message concise and relevant to the ongoing conversation to get noticed.
How to set up business inquiry emails on Youtube?
If you are a creator and want to provide other people with another option to contact you, then setting up business inquiry emails is an ideal choice. To do this, you can follow the simple steps as below:
Head to your YouTube account.
Choose Your Channel
From the top-right corner, tap on your profile photo, and after that, choose Your Channel.

Click Customize Channel
Once you reach your page, click Customize Channel.

Toggle over to your About tab

Tap on Email
Beside For Business Inquiries, tap on + Email.

Type in your email into the text box and tap on Done
Enter the email that serves your business to your channel.

In case you need to modify your email address subsequently, you can choose to return to your account and update your information following the same steps.
How to message someone on Youtube mobile?
Sending a message to someone on YouTube on a mobile device is super easy via the YouTube app. Bear in mind that clicking on YouTube from mobile Google Chrome will direct you to the app. You can install and activate the YouTube app, and then at the bottom of the screen, you can select Inbox.
There will be a window from which you can view a list of friends you have already connected with. You only have to click on anyone you hope to communicate with and type in a message to them.
Compared to YouTube messaging in the web browser, the one in the Mobile YouTube messaging is better. The first reason is that from your keyboard, you can have various emoticons to choose whereas, in the browser, the emoticon symbols do not change to an image.
Moreover, only by clicking on the extra icons shown in the “Say something…” box, you can search for keywords and YouTube videos. Not only that, you can have a Mute Notifications option by clicking on the More menu. When you are on YouTube via the browser, though, this option is not available.
Some tips and tricks when messaging on Youtube
Time Watched

After signing in to your account, you can choose Time Watched to know the number of hours spent on watching videos. From the menu, you can also choose to get reminded to chill out if you become overly involved.
YouTube Stories

Surprisingly, YouTube even jumped on the Stories bandwagon. On a mobile device, you can select Subscriptions and swipe up until you see Stories. Hit the story you are interested in and swipe left or right to explore more.
Restricted Mode

On YouTube, very little content is specified as adult-only. However, to make sure your children watch appropriate videos, you can switch the Restricted Mode to on in the Settings area.
Type, Send, Reply
The availability of many messaging options on the mobile app appears to encourage YouTube users to communicate through the platform. Despite the user-friendliness and simplicity of YouTube messaging, it is nothing compared to Facebook Messenger or Instagram DM. If this platform enabled the feature of sending direct messages to non-friend YouTubers, its messaging function might have been more and more popular among people.
Leverage Keywords and Hashtags
Mention specific topics, timestamps, or keywords related to the video to make your comment more relevant. Use hashtags sparingly if they align with the content (e.g., #DIY, #FitnessTips).
Tag Creators or Other Commenters
Use the “@” symbol to tag the creator or other commenters if you want to address someone directly. You can see details through the article: How to tag someone on Youtube.
Ask Open-Ended Questions
Encourage engagement by asking questions like, “What do you think about this idea?” or “Have you tried this before?”
In Conclusion
To sum up, we have shown you how to message a person on YouTube, we hope that you can successfully chat with them via a web browser or mobile.
Furthermore, if you sell things on the Shopify platform, you may want to make your store stand out and engaging. To do this, you can choose to embed a YouTube video to your Shopify store. Let’s check out this post here: How to Embed a Youtube Video in Shopify for more details.
If you have any questions, comments, or concerns, do not hesitate to leave a comment below or directly contact us. We are always ready to help you out in case you need anything. Furthermore, if you find our article useful, then you can share it with your social network’s community. We would appreciate it if you could do that.


