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Upload File on Files Page

Sam|
February 11, 2026|
4 min read
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Running a successful online store on Shopify requires you to handle many tasks, including managing inventory and writing attractive product descriptions. However, there is one important skill that you often struggle with: uploading a file on the Files page on Shopify. 

This will help you manage resources more easily, optimize page loading speed, and improve user experience, which can increase conversion rates. 

In addition, this will help improve your store’s SEO ranking, attracting more customers. This article will guide you on how to upload files to your Shopify store on Desktop, iPhone, and Android

File requirements on Shopify Store

When building a Shopify store, understanding file requirements is crucial to ensure your products are presented professionally and attract customers. These requirements cover image file sizes and formats, as well as videos and other media types. By following to these standards, you can optimize user experience and improve the performance of your online store.

AttributeRequirement
File sizeMaximum of 20 MB (megabytes)
ResolutionMaximum of 20 MP (megapixels)
Aspect ratioBetween 100:1 and 1:100
File formatsJPEG, PNG, WEBP, HEIC, and GIF

Besides, Shopify supports the most common image formats – JPEG, PNG, and GIF. Each format has its own strengths and use cases:

JPEG (.jpg or .jpeg)

  • Best for photographs and images with complex colors and gradients
  • Offers smaller file sizes (when optimized) while maintaining good quality
  • Can lose some detail with high compression

PNG (.png)

  • Ideal for graphics, logos, images with sharp lines and text, and images requiring transparency
  • Supports transparency and retains details even with compression
  • Results in larger file sizes than JPEGs, especially for photographs

GIF (.gif)

  • Suitable for simple animations, small icons, and line art
  • Can display basic animations and has very small file sizes
  • Limited to 256 colors, not suitable for photographs

By choosing the right image format based on the type of image, you can optimize file sizes while delivering high-quality visuals on your Shopify store.

How To Upload a File on the Files Page on Shopify for Desktop Version 

By following the steps below, you can easily upload files to the Files page on Shopify for the Desktop version quickly and efficiently:

Step 1: Select “Files” in the “Content” section of your Shopify store 

Access your Shopify admin page by logging in. Locate and click the “Content” button, which is found in the lower left corner of your screen. Then, select “File”.

upload a file on files page Shopify

Step 2: Choose “Upload file”

On the Files page, locate and click the “Upload Files” button on the right to begin uploading.

upload a file on files page Shopify

Step 3: Select the file you want to upload

Your desktop files will appear. Find and click the document or picture you’d like to upload > Click “Open.”

upload a file on files page Shopify

How To Upload a File on the Files Page on Shopify for iOS 

With just a few simple steps, you can easily manage and upload files to your Shopify store on iOS. Here’s how to do it:

Step 1: Access “Content”

After logging into your Shopify app with your admin account, tap on “Store” and then select “Content.

upload a file on files page Shopify

Step 2: Select “Files”

Under the “Store” settings section, tap on the “Files” button to access more options related to managing your files.

upload a file on files page Shopify

Step 3: Choose “File upload”

On the Files page, tap the “Upload Files” button to begin the file uploading process. Select the files you want to upload from your device’s storage. Tap “Open” and wait for the files to be fully uploaded.

upload a file on files page Shopify

How To Upload a File on the Files Page on Shopify for Android

To upload a file to the Files page on Shopify for Android, you just need to follow a few simple steps to help customers better access your product information.

Step 1: Access “Content”

After logging into your Shopify app on your Android device, tap on the “Store” button located at the bottom right of your screen. Then, tap on “Content” to proceed to the next steps.

Step 2: Go to “Files”

On the Settings page, scroll down to the Store settings section and tap on the “Files” option to manage your files.

Step 3: Select “Files” to Upload

Tap the blue “Upload files” button located just below the Files page header. Choose one or more files from your Android device that you wish to upload. Once you have selected your files, be sure to tap “Open” to begin the uploading process.

Bottom Line  

And there you have it! Uploading files to your Shopify store is very easy, whether you’re using a desktop or your mobile device (iOS and android). Now, you can add those stunning product photos, essential documents, and other files that will make your store shine and create a wonderful experience for your customers. 

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Vietnam. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.