AutomationSet Up Email Forwarding
Last updated: November 13 2024
Tired of juggling multiple email accounts for your Shopify store? Imagine streamlining your inbox and effortlessly managing all your store-related emails in one place.
It’s time to discover how to set up email forwarding on Shopify and never miss an important customer inquiry or order notification again. Read on and explore now!
How to Set Up Email Forwarding on Shopify
Step 1: Access the Domains Section
- Log into your Shopify admin.
- Click on “Settings” in the bottom left corner.
- Select “Domains” from the list.
Step 2: Choose Your Domain
- Click on the domain name you want to set up email forwarding for.
Step 3: Add Forwarding Email
- In the “Email forwarding” section, click the “Add forwarding email address” button.
Step 4: Enter Email Addresses
- In the “Forwarding email address” field, type the email address you want customers to see (e.g., info).
- In the “Receiving email address” field, enter the full email address where you want the messages forwarded (e.g., [email protected]).
- Click “Save” when you are done.
Step 5: Add an SPF Record (Optional but Recommended)
- This helps prevent your forwarded emails from being marked as spam.
- In the “Domain settings” section, click “Edit DNS settings”.
- Click “Add custom record”, then choose “TXT Record”.
- Enter
@as the Name. - Enter
v=spf1 include:_spf.hostedemail.com ~allas the TXT value. - Click “Confirm”.
If you have any trouble, the Shopify help center has further instructions and troubleshooting tips!
When should you set up email forwarding on Shopify?
You should consider setting up email forwarding on Shopify when:
- You want to centralize communication: You have a Shopify-managed custom domain and wish to consolidate all store-related emails (e.g., order confirmations and customer inquiries) to a single, existing email address you already use.
- You don’t need full email hosting: If you don’t require features like sending emails directly from your custom domain or setting up complex email accounts, email forwarding is a simpler, free solution.
- You are transitioning to a new email provider: Forwarding can ensure you don’t miss any emails sent to your custom domain while migrating to a new email hosting service.
FAQs
Can I set up email forwarding for multiple custom domains on my Shopify store?
Yes, you can set up email forwarding for each custom domain you have connected to your Shopify store individually. This allows you to manage email addresses for different brands or purposes within the same Shopify account.
Is there a limit to the number of forwarding email addresses I can create for a single domain?
Shopify doesn’t specify a strict limit on the number of forwarding addresses, but it’s recommended to keep it manageable to avoid confusion. If you need a large number of email addresses, consider using a dedicated email hosting service.
Can I use email forwarding for subdomains (e.g., support.mydomain.com) on Shopify?
Yes, you can set up email forwarding for subdomains as long as they are properly connected to your Shopify store’s domain settings. The process is the same as setting up forwarding for the main domain.
What happens to forwarded emails if I change my destination email address?
Once you change the destination email address in your Shopify settings, all future emails sent to the forwarding address will be redirected to the new address. However, any emails already sent to the old address will not be forwarded automatically.
Can I use Shopify email forwarding to send emails from my custom domain?
No, Shopify email forwarding is only for receiving emails sent to your custom domain and redirecting them to another email address. To send emails from your custom domain, you’ll need to set up a separate email hosting service.
Final thoughts
After reading this post, you will likely understand how to set up email forwarding on Shopify. Feel free to share your own experiences related to this setting so that other Shopify merchants can learn and implement this email forwarding technique effectively in their stores.
Related Posts:
