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Manually Add the Order Status URL to your Email Templates

Sam|
February 24, 2025|
5 min read

In the previous post, I have shared with you the way to check whether your email templates have been customized or not.

But there is one thing that to ensure that your Order confirmation and Shipping email templates have includes the order status URL link for your customers, you need to add some Liquid code to your templates.

To help you add order status URL to your email templates, I have prepared some steps on how to manually add the order status URL to your email templates on Desktop, iPhone, and Android.

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How to manually add the order status URL to your email templates

Step 1: Go to Notifications

After login to your Shopify account, you choose the Settings section in the lower left corner of your Shopify admin screen. In the Setting page, select the Notification section which is located between the Gift cards and the Files sections.

To manually add the order status URL to your email templates on Desktop 1

Step 2: Click Shipping confirmation

In this step, in the Notifications screen, scroll down to the Shipping section. Afterward, click on Shipping confirmation to edit it.

To manually add the order status URL to your email templates on Desktop 2

Step 3: Find code

In the Shipping confirmation page, you need to find the following code:

For shipping status on these items:
To manually add the order status URL to your email templates on Desktop 3

Step 4: Add the order status URL

If the code which you need to find in step 3 do exist, you will have to replace it with this code:

Track the status of your order: .

If you can find this code, you can add the code above to the place that you want the link to appear in your emails.
You can change the message of this code to fit your brand. As long as the “ code remains exactly as it appears in this step.

To manually add the order status URL to your email templates on Desktop 4

Step 5: Save

After you have finished the above steps, click on the Save button to save all the changes that you have made.

To manually add the order status URL to your email templates on Desktop 5

Step 6: Repeat steps 1 to 5

With the Shipping update and Order confirmation emails, you can repeat all the above steps.

To manually add the order status URL to your email templates on iPhone (Click here)

  • Step 1: Choose Setting

    The first thing you will have to do is opening the Shopify app on your phone. You need to tap on the Store section, then tap Setting.

  • Step 2: Tap Notifications

    In the Setting screen, you will see two Notifications sections in the App settings and Store settings. Choose the one that is in the Store settings section.

  • Step 3: Tap Shipping confirmation

    In this step, in the Notifications screen, scroll down to the Shipping section. Afterward, tap on Shipping confirmation to edit it.

  • Step 4: Find code

    In the Shipping confirmation page, you need to find the following code:

    For shipping status on these items:

  • Step 5: Replace code

    If the code which you need to find in step 3 do exist, you will have to replace it with this code:

    Track the status of your order: .

    If you can find this code, you can add the code above to the place that you want the link to appear in your emails.

    You can change the message of this code to fit your brand. As long as the code is exactly as it appears in this step.

  • Step 6: Save

    After you have finished the above steps, tap on the Save button to save all the changes that you have made.

  • Step 7: Repeat steps 1 to 6

    With the Shipping update and Order confirmation emails, you can repeat all the above steps.

To manually add the order status URL to your email templates on Android (Click here)

  • Step 1: Choose Setting

    The first thing you will have to do is opening the Shopify app on your phone. You need to tap on the Store section, then tap Setting.

    To manually add the order status URL to your email templates on Android 1

  • Step 2: Tap Notifications

    In the Setting screen, you will see two Notifications sections in the App settings and Store settings. Choose the one that is in the Store settings section.

    To manually add the order status URL to your email templates on Android 2

  • Step 3: Tap Shipping confirmation

    In this step, in the Notifications screen, scroll down to the Shipping section. Afterward, tap on Shipping confirmation to edit it.

    To manually add the order status URL to your email templates on Android 3

  • Step 4: Find code

    In the Shipping confirmation page, you need to find the following code:

    For shipping status on these items:

    To manually add the order status URL to your email templates on Android 4

  • Step 5: Replace code

    If the code which you need to find in step 3 do exist, you will have to replace it with this code:

    Track the status of your order: .

    If you can find this code, you can add the code above to the place that you want the link to appear in your emails.

    You can change the message of this code to fit your brand. As long as the code is exactly as it appears in this step.

    To manually add the order status URL to your email templates on Android 5

  • Step 6: Save

    After you have finished the above steps, tap on the Save button to save all the changes that you have made.

  • Step 7: Repeat steps 1 to 6

    With the Shipping update and Order confirmation emails, you can repeat all the above steps.

Conclusion

Above is the brief tutorial that I have prepared for you on how to add the order status URL to your email templates. I hope that this could help you and your crew when customizing the order status page.

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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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