Do you want to surprise your customers on Shopify with beautifully designed gift cards delivered right to their doorstep? This guide will walk you through the simple process of mailing physical gift cards, creating a memorable experience that boosts customer loyalty and sets your store apart.
Don’t miss out on this opportunity to enhance your gifting game – read on to learn how!
How to mail a gift card to a customer on Shopify
Step 1: Go to Products
- In your Shopify admin, click on Products in the left-hand menu.
- Select Gift cards

Step 2: Create Gift Card
- Click on the Create gift card button to proceed

Step 3: Enter the gift card details
Fulfill the gift card with your information like:
- Gift card code: Edit the code if needed
- Initial value: Set your wanted value like $10, $20, etc.
- Expiration date: Gift cards usually contain an expiration date, so you can set up a specific expiration date if needed.
- Customer: Choose an existing customer to mail this gift card or create a new customer to send.
- Notes: Optional

Step 4: Save changes
- Click the Save button to save the gift card information. Then, click the Send gift card button to continue the process.

- Click on the Send email button to confirm the process.

Advantages of mailing gift cards to Customers on Shopify
After testing and experiencing this functionality on my Shopify store, I found out that Shopify merchants can earn several advantages for mailing gift cards to customers, including:
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Tangible & Memorable: I’ve noticed that sending a physical gift card creates a more lasting impression than just an email code. It feels like a “real” gift, adding excitement and anticipation to the recipient’s experience.
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Personal Touch: When I include a handwritten note with the mailed gift card, it elevates the gifting experience and shows the customer they’re valued. It’s a small gesture that makes a big impact on building relationships.
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Branding Opportunity: The physical card itself becomes a mini-billboard for your brand. I ensure my cards are beautifully designed and carry my store’s logo, creating additional exposure and reinforcing brand recognition.
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Reduced Fraud Risk: While digital gift card codes can be vulnerable to scams and theft, a physical card requires physical possession to be used, adding an extra layer of security.
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Upselling Potential: Including a small discount or promotion with the mailed gift card can incentivize the recipient to spend more when redeeming it, potentially increasing your overall sales.
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Reaching Non-Digital Customers: While many customers prefer digital gift cards, some still appreciate the traditional touch of receiving a physical card in the mail, particularly older generations or those who might not be as comfortable with online transactions.
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Perfect for Special Occasions: A mailed gift card can make a thoughtful and personalized gift for birthdays, holidays, or special events, showcasing your store’s commitment to exceptional customer service.
Overall, while digital gift cards offer convenience, mailing physical gift cards can be a powerful way to differentiate your Shopify store, create a memorable gifting experience, and build lasting customer relationships.
FAQs
Can I customize the physical appearance of the gift card I send to customers?
What if I want to include a personalized message with the mailed gift card?
How long does it typically take for a mailed gift card to reach the customer?
Can I track the delivery status of the mailed gift card?
What if the customer loses the mailed gift card or it gets stolen?
In conclusion
Mailing physical gift cards on Shopify is a thoughtful way to enhance your customer’s experience and boost sales. Follow our guide to create your own unique gift card to mail to customers on Shopify. Share your thoughts and ideas in the comments below if you have some creative ways to utilize gift cards in your own business
Related Posts:
- Add or Update a Gift Card Product on Shopify
- Add a New Gift Card Product Denomination on Shopify
- 4 Steps to Change your Gift Card Expiry Settings on Shopify
