AutomationCustomizing your customer billing statement on Shopify is critical to ensuring customers easily recognize your transactions. By including essential details like your store name, address, or customer service hotline, you can enhance the professionalism of your billing process and reduce confusion. Whether you’re using a desktop or mobile device, follow our detailed instructions to make these updates efficiently.
Customer Statement Name Compliance for Shopify Payments
When customers make a purchase from your website, Shopify automatically generates a credit card statement for them. For easy management, you can customize the name on this statement to make it more recognizable and relevant.
Your customer billing statement name must be between 5 and 22 characters long and include your store name, entity name, “Doing Business As” (DBA) name, or store URL. If you don’t edit your statement name during setup, Shopify will automatically select a name that meets your requirements.
How To Edit Customer Billing Name on Shopify Store On Desktop
- Step 1: Log in to your Shopify account and go to the Settings section.
- Scroll down to find the Payment section.
- Step 2: From the Payment page, click the “Manage” button.
- Step 3: You will see the Customer Billing Statement section. Then, scroll down to the bottom of the page. Customize your customers’ billing statements with the information you want to include.
- Click “Save” to confirm your change.
How To Edit Customer Billing Name on Shopify Store On Mobile Version (iOS & Android)
The process of editing a customer’s payment name on the Shopify store’s mobile version is exactly the same as on the desktop. However, the interface to access settings will be a little different because the design is optimized for the phone.
- Step 1: Open Shopify app and click on the house icon (Android) or “…” (iPhone) in the right corner of the screen.
- Step 2: Select Setting > Payment and do the same as on the computer.
Final Thoughts
Customizing your Shopify customer report names helps build trust and reduce confusion by ensuring transactions are easily identifiable. Adding essential details like your store name and contact information will increase the transparency and professionalism of your checkout process. Hopefully, these guides have helped you to run the Shopify store efficiently.
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