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Configure Default Package Dimensions

Last updated: November 06 2024

Written and researched by experts at Avada Learn more about our methodology

Setting up your default package dimensions on Shopify is key to ensuring accurate shipping rates and smooth order processing. Whether you’re just starting or need to update your settings, this guide will help you manage, edit, and configure your default package sizes. Follow these simple steps to keep shipping costs accurate and orders running smoothly.

Managing your Store Default Package: An Overview

Your default package on Shopify helps calculate accurate shipping rates for your customers at checkout when using weight-based or carrier-calculated shipping rates.

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For example, let’s say your default package weight is 0.1825 kg, and your shipping rates are as follows:

  • 0 to 4.99 kg = $3 shipping
  • 5 to 9.99 kg = $5 shipping
  • 10 to 19.99 kg = $10 shipping

If a customer buys products weighing a total of 4.9 kg, the default package weight of 0.1825 kg will be added at checkout. This brings the combined weight to 5.0825 kg, so the customer will be charged the $5 shipping rate instead of the $3 rate.

How To Change Your Store Default Package

Changing your default package on Shopify is easy with a few simple steps. Only one package can be selected to calculate shipping rates at checkout. If you’ve added multiple packages, you can choose which one to use for calculating the rates.

  • Step 1: From your Shopify admin, click “Settings” at the bottom left of your dashboard. Then, choose “Shipping and Delivery” from the menu.
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  • Step 2: Scroll down to the Saved packages section. Find the package you want to set as the default, then click the … (three dots) next to it.
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  • Step 3: In the menu that pops up, select “Set as default.” This package will now be used to calculate shipping rates at checkout.
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How To Edit Your Store Default Package

Sometimes, you might need to adjust your store’s default package based on changes in your shipping needs or the types of products you’re sending out. Shopify makes it easy to edit the package details to ensure accurate shipping rates.

  • Step 1: From your Shopify admin dashboard, head to “Settings” and click on “Shipping and Delivery.
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  • Step 2: In the Saved Packages section, find the package you want to update and click “Edit” next to it.
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  • Step 3: Make any necessary changes to the package’s type, size, or weight. Once done, click “Save” to update your default package.
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How To Delete Your Store Default Package

If you no longer need a package in your Shopify shipping settings, deleting it is simple. However, you cannot delete the default package currently used to calculate shipping rates at checkout. To remove it, you must first assign a new default package. Follow these steps to delete a package easily:

  • Step 1: From your Shopify admin, go to Settings > Shipping and Delivery.
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  • Step 2: In the Saved Packages section, click “Edit” next to the package that you want to delete. If it’s the package currently used to calculate rates at checkout, you’ll need to select a different package as your default first.
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  • Step 3: Hit “Delete” and confirm your choice by clicking Delete Package again.
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Final Thoughts

Following these easy steps, you can set, change, or delete your default package dimension on Shopify to ensure everything runs smoothly at checkout. Keep your store’s shipping organized and give your customers the right rates when placing an order!

Sam
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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.