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Change Billing Address

Last updated: October 07 2024

Written and researched by experts at Avada Learn more about our methodology

When you first set up your Shopify store, you provide your billing address and other information, and choose the billing cycle that suits your business. These settings become the default for your Shopify account. However, sometimes you might need to update your billing address, your credit card details, or adjust the billing cycle.

If you are having trouble figuring out how to get this process done, this article would be of great help.

Changing Your Billing Address

Updating your billing address on Shopify is a straightforward process. Follow these steps to ensure your billing information is current:

Step 1:  From your Shopify admin, click Settings > Billing

Change Billing Address & Cycle On Shopify

Step 2: In the Current billing cycle section, click the pen icon next to your credit card

Change Billing Address & Cycle On Shopify

Step 3: Update your billing address information in the provided fields.

Change Billing Address & Cycle On Shopify

Step 4: Click Replace credit card to confirm your changes.

Note: If you’re using Shopify Payments, changing your billing address might require additional verification steps to ensure security and compliance.

Updating Your Billing Cycle

Shopify offers flexibility in choosing your billing cycle, allowing you to switch between monthly and annual payments depending on your preference and budget.

To change your billing cycle on Shopify, you need to be the store owner or a staff member with the “Manage plan” permission. It’s important to note that you can’t pick a specific day of the month for your bill; you can only choose between monthly or yearly billing cycles.

Step 1: From your Shopify admin, click Setting > Plan

Change Billing Address & Cycle On Shopify

Step 2: In the Billing sections, click Change billing cycle

If the buttons aren’t displayed, then you can’t change the billing cycle for your current plan.

Change Billing Address & Cycle On Shopify

Step 3: Select how often you’d like to be billed (monthly, annually) by clicking the toggle button at the top. Evaluate your business requirements and budget to choose the billing cycle that best fits your objectives.

Change Billing Address & Cycle On Shopify

Step 4: Review your payment method, and click Subscribe

Note:

  • Changing your billing cycle will trigger a final bill for the current period, and the new billing plan will start immediately.
  • The annual billing cycle often comes with a discount, so consider this option if you want to use Shopify the in long-term.
  • Shopify subscription charges are non-refundable. Make sure to put this into consideration when changing your billing cycle.

Bottom Line

Maintaining accurate billing information is essential for a smooth Shopify experience. By following these simple steps, you can easily change your billing address and cycle, ensuring seamless payments and avoiding any disruptions to your online store.

FAQs

Can I remove billing address from Shopify?

No, you cannot completely remove the billing address from Shopify. It’s a required field for billing and invoicing purposes.

Can I change my billing address at any time?

Yes, Shopify generally allows you to change your billing cycle, but there might be some restrictions depending on your specific subscription plan and the timing of your request. It’s best to check with Shopify support or review your plan details for more information.

Will changing my billing cycle affect my current subscription fees?

Yes. Changing your billing cycle may affect your subscription fees. If you switch from monthly to annual billing, you might need to pay extra money to cover the whole year of subscription. If you switch from annual billing to month billing, it might result in prorated charges or credits for the current billing period.

Does changing my payment method affect my billing address?

Yes. If you change your payment method, you might also need to update your billing address to match the new card or account details.

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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.