Shopify’s blogging platform offers a built-in commenting system, allowing you to foster interaction and community around your content. However, managing comments requires thoughtful consideration to balance engagement with content moderation.

This guide will walk you through the steps to allow or disable comments on your Shopify blog, as well as how to manage existing comments effectively in just a few clicks!

Let’s get straight to it!

Step-By-Step Guide To Allow Or Turn Off Comments On A Blog

It is crucial to know that comments on a new Shopify blog are disabled by default. You can choose from three different comment settings to control how visitors interact with your posts:

• Comments are disabled: No comments can be left on your blog posts.
• Comments are allowed, pending moderation: Visitors can leave comments, but you’ll need to approve them before they appear on your blog.
• Comments are allowed and are automatically published: Comments are posted immediately without your review.

Here are the specific steps to set this up:

For Desktop

1. In your Shopify admin, navigate to Online Store.

2. Access the Blog Posts section and click Manage blogs to view your existing blogs.

3. Select the blog you wish to edit by clicking its title.

4. Scroll to the Comments section and choose your desired options.

5. Click Save to apply the changes.

For Mobile

1. Open the Shopify app and tap the … button in the lower right corner.
2. In the Sales channels section, select Online Store.
3. Tap Blog posts and find the blog you want to modify.
4. Tap the … button next to your blog post list and choose Manage blogs.
5. Select the blog you want to edit.
6. In the Comments section, select the option that fits your needs
7. Tap Save to finalize your choice.

How To Approve Or Delete Comments On Your Shopify Blog

If you’ve chosen to allow comments pending moderation, you’ll need to manually approve or delete each one before they go live. Luckily, Shopify makes it easy to manage multiple comments at once, but you can only do this bulk action on desktop.

Here’s the process:

1. From your Shopify admin, go to Online Store > Blog Posts.

2. Click on Manage comments.

3. Select the comments you wish to moderate by ticking the box.

4. Once you select your choices, the Actions button will appear at the middle bottom, click it and then choose either:

• Approve to publish the comments.
• Delete to remove them.

Pro Tip: You can also manage comments directly from the details page of a specific blog post.

Additional Method: Commenting Apps

External apps can significantly improve comment management on your Shopify blog. They offer several advantages over the basic system:

• Save time: Automate comment approvals, rejections, and moderation, saving time and effort. Auto-responders can instantly reply to comments, further increasing efficiency.
• Enhance engagement: Provide interactive features like threaded comments, image uploads, and likes/dislikes. Integrate with platforms like DISQUS for even more engagement options.
• Handle growth: Apps efficiently manage high volumes of comments, ideal for popular blogs with lots of interaction. Manual moderation can become overwhelming as your blog grows.
• Customize your approach: Enjoy more control over your comments with features like custom replies and precise moderation tools.
  Below are some of the top well-known commenting apps available in the Shopify App Store:

1. Better Blog Comment: Manage comments on your Shopify blog with native tools for threaded replies, email notifications, spam protection, and a 5-star review system, turning blog posts into active discussions while protecting against spam and bots with Cloudflare integration.

• Ratings: 5/5
• Vendor: Bolle Apps
• Pricing: $9.99/month

2. Sunny – Blog Comment Manager: This app allows users to manage blog comments through notifications, spam filters, and reply-by-email functionality. It ensures blog posts are clean of spam and helps in organizing replies to enhance SEO.

• Rating: 4.3/5
• Vendor: Sunnyside Apps
• Pricing: $2.99/month

3. Commentify: Commentify enables blog owners to handle comments on blogs and products, providing threaded replies, moderation tools, and analytics to improve engagement and SEO. It supports Shopify 2.0 themes with easy drag-and-drop editing​.**

• Rating: 4.8/5
• Vendor: Intelli-ua
• Pricing: $9.99/month

4. POWR: Customer Comments allows you to moderate comments by approving or denying them before posting, customize auto-replies, and create threaded discussions for open conversations.

• Rating: 4.5 stars
• Vendor: POWR.io
• Pricing: $0-$89.99/month

5. Comments Plus: Blog Comments provides seamless comment management with the ability to edit, delete, and moderate comments. It also offers advanced features like threaded comments, likes/dislikes, and DISQUS integration for enhanced interaction.

• Rating: 4.4 stars
• Vendor: NexusMedia
• Pricing: $5/month

Bottom Line

Managing comments on your Shopify blog is a balance between fostering community and maintaining control. By understanding the available settings and using moderation tools or third-party apps, you can create an engaging and interactive space for your audience while keeping your content clean and professional.

Read more: How to reply to comments on Shopify blog

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