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How To Add A Custom Package On Shopify

Last updated: November 06 2024

Written and researched by experts at Avada Learn more about our methodology

While Shopify offers default package options, adding custom package types lets you tailor shipping calculations to your specific packaging materials and dimensions, ensuring accuracy and cost-effectiveness.

In this guide, we'll walk you through the step-by-step process of adding a custom package to your Shopify store, empowering you to streamline your shipping operations and enhance the customer experience.

Let’s get started!

Step-by-step Guide to Add A Custom Package On Shopify

On Desktop

Step 1: From your Shopify admin, go to Settings > Shipping and delivery.

go to Settings > Shipping and delivery.

Step 2: Scroll down to the Saved packages section, and click Add package.

Scroll down to the Saved packages section

Step 3: Enter the package name, select your package type, and add your package's dimensions and weight.

If you want to use this particular package as the default for calculating shipping rates at checkout, select Use this package to calculate rates at checkout.

Enter the package name, select your package type

Step 4: Click Add package.

On iPhone

  1. Open your Shopify app, tap the three dots (...) button.
  2. Go to Settings > Store settings > Shipping and delivery.
  3. Under Saved Packages, tap Add package.
  4. Give your package a name and choose the package type.
  5. Fill in the dimensions and weight.
  6. If you want this to be the default package for calculating shipping costs, select Use this package to calculate rates at checkout.
  7. Tap Add package.

On Android

  1. On your Shopify app, tap the three dots (...) and then tap Settings.
  2. Tap Shipping and delivery.
  3. Find the Saved Packages section and tap Add package.
  4. Fill in Details:
    1. Give your package a name.
    2. Select the type of package you're using (box, envelope, etc.).
    3. Enter the dimensions and weight of your package.
  5. If you want to use this package as the default for calculating shipping costs, check the box that says Use this package to calculate rates at checkout.
  6. Tap Add package to save your new package settings.

Bottom Line

Now you know how to add custom package types to your Shopify store. Take the time to configure your packages carefully, and don't hesitate to reach out to Shopify support if you have any questions.

FAQs

How many package types can I create?

You can create as many package types as you need to accommodate the various sizes and dimensions of the packaging materials you use.

What if my packaging materials change in the future?

You can easily edit or delete existing package types and create new ones to reflect any changes in your packaging materials.

I'm using a third-party shipping app. Will my custom package types work with it?

Most shipping apps integrate with Shopify's package settings, but it's best to check the app's documentation or contact the app developer for confirmation.

Do I need to worry about carrier-specific packaging requirements?

Yes, some carriers might have specific packaging requirements or restrictions. It's essential to be aware of these and choose appropriate packaging materials.

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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.